Director Of Operations And Practice Management

Salary

USD $100,000.00/Yr.

Description and Responsibilities

At Open Sky we recognize the importance of person-centered mental health services. The Bridge Counseling Center serves individuals in the community, as well as individuals who are served through other Open Sky programs, in an outpatient capacity. We offer evidence-based practices that include medication management and cognitive-behavioral treatments to support individuals with various clinical presentations. These include Psychotic and Affective Disorders, Anxiety Disorders, Trauma Disorders, Borderline Personality Disorder, Substance use disorders and others.

The Director of Operations and Practice Management will play a critical role supporting the overall administration, operations, billing, and reimbursement practices of the Bridge Counseling Center. An ideal candidate will have extensive knowledge of behavioral health, financial and business operations, knowledge of contract agency regulation/requirements, and the ability to work within a multi-disciplinary team with effective communication.

Other Key Responsibilities:

• Maintain a dynamic and responsive practice management system that drives organizational success with an efficient and effective practice management cycle.

• Develop effective internal controls that promote adherence to applicable Federal and State law, and the program requirements of Federal, State and private health plans.

• Lead efforts to develop, implement, monitor, and evaluate the effectiveness of billing and reimbursement practices to improve revenue capture and proper encounter tracking.

• Oversee the successful completion of post audit improvement plans, actively engage providers and/or leadership in need education and correction in a timely manner.

• Contribute to the completion of various financial forecasts, clinical service line productivity and program performance analysis.

Open Sky is committed to anti-racist hiring practices to foster and provide opportunity to diverse leadership and professional advancement of those who offer a diverse set of experiences and perspectives to achieve the Open Sky mission. This position adheres to our Equitable Hiring and Interviewing Practices, which provides intentionally equitable recruitment hiring procedures to diversify our most senior levels of management.

Qualifications

• Bachelor's Degree, or equivalent in Healthcare Administration, Business Administration, or a related field, required.

• Proficiency in administrative tasks such as scheduling, billing, record-keeping, and managing electronic health records systems. Considerable knowledge and ability to apply management principles and techniques, required.

• Extensive knowledge of Behavioral Health business and financial operations, working knowledge of acceptable business practices with contract agencies, required.

• Ability to establish and maintain effective working relationships with multi-disciplinary staff, required.

• Valid Drivers License and acceptable driving record, required.

About Us

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.

Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.

At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.

As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.

Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!

Benefits of Working for Open Sky Include:

• Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities

• Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)

• We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.

• Medical, Dental and Vision Insurance with Prescription Plan

• 403b Retirement Plan with Employer Match

• Life Insurance (100% Employer-Paid)

• Eligible employer for the Public Student Loan Forgiveness Program

• And more!

Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.

Responsibilities 2024-9024