Director Of On-Campus And Historic Home Events - Middlesex Community College

About Middlesex Community College:

Middlesex Community College (MCC), established in 1970, provides access to affordable education for a diverse community from all ethnic backgrounds and identities, preparing individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities.

The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a culture of inclusion in which our employees feel supported and empowered to best serve our diverse student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering. MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan.

As an Affirmative Action employer, MCC strongly encourages members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence to apply.

Job Description:

Title: Director of On-Campus and Historic Home Events

Unit: Non-Unit Professional (NUP)

Department: Institutional Advancement and Administration

Reports to: Vice President of Institutional Advancement and Vice President of Administration

Date: March 15, 2024

General Summary:

Under the direction of the Administration and Institutional Advancement departments, the Director is responsible for overseeing On-Campus Events and the MCC Foundation's Historic Home. The Director will be required to work some nights and weekends.

Duties and Responsibilities:

On-Campus Events

• Establish a "one-stop" approach to event management on campus by interfacing with a broad range of internal and external customers, for events including meetings, conferences, special events, and large-scale annual events like Commencement.

• Responsible for maintaining events calendar, overseeing reservations, and scheduling using MCC's scheduling software R25.

• Coordinate and oversee all special catered events on both the Bedford and Lowell campuses.

• Work with and schedule security staff for events as needed.

• Provide on-campus event management and respond to emergencies/problems ensuring all aspects of events are carried out in a high-quality way.

• Plan and implement events open to the general public.

• Represent the College on internal committees as well as external committees and boards.

• Assist with any MCC event as assigned.

• Establish a partnership with the College Hospitality Program.

• Establish and maintain a system for recording and reporting event data.

• Review, confirm, and submit the catering requests for all departments on the Bedford and Lowell Campuses to the cafeterias or the college-approved caterers for events and meetings.

• Consult with chefs from each of our caterers to make recommendations on menus for special events as needed; obtain proposals, work with individual departments, and confirm.

• Arrange for wait staff at events on campus, if needed.

• Contact, coordinate, and confirm beverage service when needed for special on-campus events from appropriate vendors.

• Collaborate with the Facilities, Information Technology, and Administration reps on logistics and set up for On-Campus events.

• Promotes and maintains positive community relations.

Historic Home

• Market the Nesmith House and appropriate campus properties to potential clients through dissemination of marketing materials, networking with area employers, and outreach to external community partners.

• Consult with potential clients/customers regarding the use of the MCCF's Nesmith House.

• Manage the day-to-day activities at the Nesmith House.

• Coordinate and oversee all events scheduled at the Nesmith House. Troubleshoot and manage emergencies/problems as they arise.

• Work with and schedule security staff as needed for events at the Nesmith House.

• Assemble a team of part-time staff to cover events scheduled at the Nesmith House on nights and weekends, when/if the Director is not available.

• Work with the Dean of Advancement to closely monitor budgets and employment contracts for part-time employees associated with the Nesmith House.

• Maintain Nesmith House décor; purchase furnishings and other items as needed and in conjunction with MCCF, Institutional Advancement, Facilities, Administration, Finance, and Procurement leadership.

• Work with the facilities department and landscape consultants to maintain gardens and grounds at the Nesmith House.

• Work with the Facilities department and outside vendors to maintain the Nesmith House.

• Coordinate outside vendors and caterers as needed for work necessary at the Nesmith House.

• Compile, organize, and maintain historic research pertaining to the Nesmith House.

• Consult with chefs from each of our caterers to make recommendations on menus for special events as needed; obtain proposals and confirm.

• Arrange for wait staff at events at the Nesmith House, if needed.

• Contact, coordinate, and confirm beverage service from appropriate vendors when needed for special events at the Nesmith House.

• Consult with internal and external customers to rent/use space at the Nesmith House or either campus to coordinate their catering needs.

• Collaborate with the Facilities, Information Technology, and Administration reps on logistics and setup for Nesmith House events.

Other Duties

• Catering Services & Floral Design:

• Coordinate each catering request, and invoice and coordinate with Accounts Payable. Copy all parties requesting food service. Outside agencies payment is arranged either by credit card, check, or a purchase order number.

• Ensure setups are available at each location for food service; tables are skirted with linens as needed and return clean-up is arranged.

• Coordinate the laundering of linens and subsequent processing of invoices.

• Coordinate the purchase and storage of linens and other items needed for catering on each campus and the Nesmith House.

• Work with Institutional Advancement on Celebrity Forum events at outside venues. The Director will work in concert with staff and outside consultants when necessary to implement the theme and décor associated with this high-profile MCCF fundraiser.

• Travel to flower markets to purchase flowers as needed for special events at the MCCF Nesmith House and the MCC Commencement ceremonies.

• Design floral arrangements or contract with florist to provide floral arrangements.

• Coordinate the flowers and stage set up for Commencement.

Supervisory Responsibilities

• Supervise part-time assistants to the Director including housekeepers, maintainers and groundskeepers, and work-study students.

• Maintain an effective working relationship with other college departments.

• Carries out supervisory responsibilities in accordance with Middlesex Community College's policies and applicable laws.

• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements:

• Associate degree with experience or a Bachelor's degree

• 2-10 years of experience in hospitality, restaurant management, catering management or program management

• Experience with equity-minded work and/or understanding of individuals of diverse identities such as race, ethnicity, socioeconomic level, sexual orientation, veterans, and individuals with different academic preparation levels and varying physical and learning abilities

• High level of integrity.

• Working knowledge of modern office equipment, including the use of computers.

• Ability to think quickly while speaking with customers.

• Strong prioritization and organizational skills.

• Strong sales and marketing skills.

• Excellent customer service skills.

• Ability to resolve problems and develop relevant alternatives and recommendations.

• Ability to manage multiple tasks and to be detail-oriented.

• Ability to communicate effectively both verbally and in writing; to establish positive public relations, and to interact effectively with a wide variety of people.

Additional Information:

Salary Range: $70,000 - $80,000 actual salary commensurate with academic background and experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits, which include:

• High-quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)

• Competitive Dental and Vision Plans

• Flexible Spending Account and Dependent Care Assistance programs

• Low-cost basic and optional life insurance

• Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).

• 12 paid holidays per year and competitive Sick, Vacation, and Personal Time

• Tuition Benefits for employees and dependents at state colleges and universities

• Short-Term Disability and Extended Illness program participation options

• Professional Development and Continuing Education opportunities

• Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers

• Access to the Commonwealth's Mass4You, employee assistance program

• Free employee parking on Bedford and Lowell campuses

• Eligibility towards Public Service Loan Forgiveness (PSLF)

Location: Lowell campus with occasional travel to Bedford as needed

Hours: 37.5 hours per week, schedule to be determined upon hire

Expected Start Date: May 2024

Application Deadline: April 5, 2024

Application Instructions:

All applicants must apply online by submitting:

• Cover Letter

• Resume

• Names and contact information for three (3) professional references

Pre-Employment Requirements:

The College will not sponsor applicants for work visas.

All offers of employment at Middlesex Community College are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates, as deemed necessary.

Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at careers@middlesex.mass.edu.

Middlesex Community College strives to make the application and interview process accessible for all applicants but understands that applicants may still encounter barriers due to ability, language, or technology. If we can make the process any more accessible for you, contact Human Resources at 781-280-3549 or careers@middlesex.mass.edu.