Director Of Menu Innovation And Product Development

Aramark Corporation Philadelphia , PA 19107

Posted 2 months ago


About Aramark

Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world's leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World's Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at or connect with us on Facebook and Twitter.


The Director of Product Development and Menu Innovation leads a cross functional team responsible for leveraging consumer and culinary insights to drive innovative menu strategies. This position will engage, collaborate, and maintain a partnership with a wide range of Aramark's operating, marketing and functional staff.

The Director of Product Development and Menu Innovation will be responsible for leading the end to end development process for an enterprise/channel menu, assigned menu categories and Aramark's brands, including the management and ongoing maintenance. This will be accomplished by always using the consumer lens of Quality, Health, Convenience and Personalization (Q, H, C, P). This leader prospers in a team-oriented environment where thought leadership, collaboration, innovation, performance based relationship management, support, service and effective communication are critical to success.

Responsibilities include:

  • Ability to synthesize insights and translate data from multiple sources to drive strategic menu innovation for increased consumer satisfaction and margin.

  • Leading multi-disciplined work team for development and maintenance of assigned channels, brands and menu categories along with initiatives.

  • Development of content for field training materials related to Menu Category Management, inclusive of initial costing/margin models, deployment playbooks/guides, culinary tools, and job aids.

  • Effectively engage with team to share experiences, insight, and peer coaching. Work with VP to effectively source and on-board new team members and execute key training, and development programs.

  • Proactive thought leadership and collaboration with functional teams as a strategic menu subject matter expert.

  • Leverage and manage strategic, complementary, third-party relationships, i.e. manufacturers, consultants and institutions.

  • Be accountable for a safety culture that creates a work environment where no one gets hurt.

Reporting Relationships:

This position will report directly to the Vice President of Product Development and Culinary Innovation. The position will also work closely with the Marketing COE, Culinary Development, Global Supply Chain and Procurement, and a broad range of other Aramark business and support personnel


The ideal candidate will have the following professional experience and skills

  • A Bachelor's degree is required, with a Master's degree preferred

  • 10+ years of menu category development and operations experience, demonstrating a record of progressively increasing responsibility

  • Experience working with a multi-unit retail brand organization, restaurant group or grocery chain with strong quality market position. Additional finance related experience would be a plus.

  • New innovative products experience, i.e. new brand creation, major line extensions, brand upgrades

  • A food and beverage professional with multi-dimensional capability: strategy, development, operations, marketing and communications

  • A demonstrated track record of managing with collaboration that enables business decisions to be made with consideration of ROI, consumer satisfaction and engagement

  • Excellent writing and presentation skills in range of formats

  • Creative and flexible in attitude and style to adapt to new situations in a transformational, dynamic environment. Possesses courage and conviction and the ability to effectively work in an evolving organization. Ability to deal with ambiguity and effectively cope with change.

  • A results-oriented individual who takes initiative, makes things happen and has a "can do" attitude

  • An organized self-starter, confident in his/her abilities, self-motivated and able to work independently

  • Strong computer skills, including Microsoft Office platforms

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer Minority/Female/Disability/Veteran

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Director Of Menu Innovation And Product Development

Aramark Corporation