Do you have the career opportunities you want in your current role? We have an exciting opportunity for you to join the nation's largest provider of healthcare services as a Director of Medical Transport Business Development.
HCA is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are currently looking for an ambitious Director of Medical Transport Business Development to help us reach our goals. Unlock your potential here!
At HCA, you have options. You can choose from a variety of benefits to create a customizable plan. You have the ability to enroll in several medical coverage plans including vision and dental. You can even select additional a la carte benefits to meet all your needs. Enroll in our Employee Stock Purchase Plan (ESPP), 401k, flex spending accounts for medial and childcare needs, and participate in our tuition reimbursement and student loan repayment programs.
Director of Medical Transport Business Development
HCA Houston Healthcare - Houston, Texas
What you will do in this role:
Responsible for planning, development, and implementation of long and short term strategic and business initiatives aimed at growing the program, as well as serving the needs of the HCA Houston Healthcare hospitals and the community.
Oversees all HCA Houston Healthcare AirLife strategic initiatives activities to include meetings with key HCA Houston Healthcare constituents and key HCA Houston Healthcare AirLife customers
Monitors and understands volume trends and plan strategic initiatives to grow HCA Houston Healthcare AirLife volume and enhance customer service.
Develops weekly schedule that demonstrates contacts and intended results.
Responsible for detailed knowledge of market dynamics, such as competitor activity, hospital service line changes, competitor marketing strategies.
Primary contact for customer service recovery.
Communicates any issues needed follow up to appropriate people and ensures the customer needs were met.
Provide routine updates and reports to HCA Houston Healthcare AirLife
Develops and participates in budgetary process and planning for all business development activities.
Trends and tracks activities
Works closely with HCA Houston Healthcare division PR for any media events or promotion.
Proactively visits key referring and receiving agencies and facilities to understand needs
Promotes HCA Houston Healthcare AirLife's culture of excellence and quality service through teamwork, respectful communication, maintenance of a professional environment, partnership with those we serve, and anticipation of patient/customer needs.
Bachelors degree in business or health related field or commensurate experience in air medical operations required
Masters degree in business development field preferred
Certified Medical Transport Executive preferred (must be obtained within 3 yrs of hire)
Knowledge, skills and abilities:
Demonstrates comprehensive knowledge of transport medicine, aviation and regulatory requirements.
Demonstrates an ability to work with a wide array of partners and constituents.
Communicates clearly and concisely. Must have excellent verbal and written communication skills.
Ability to understand and exceed the right customers consistently.
Consistently provides follow up and follows through on all commitments
Establishes and maintains long-term relationships with vendors and customers, building trust and respect by consistently meeting and exceeding expectations.
Uses effective approaches for problem solving and takes action that is consistent with available facts, constraints, and probable consequences. Able to prioritize effectively.
Demonstrates ability to develop authentic relationships with customers and colleagues.
HCA Houston Healthcare is the leading provider of healthcare in the Houston area, where excellent trained physicians, nurses and allied health professionals treat almost a million patients and provide more than $2 billion in charity care every year. With an employee base of 15,000, HCA Houston Healthcare's comprehensive network includes 14 hospitals, nine outpatient surgery centers, nine freestanding emergency centers and numerous freestanding diagnostic imaging facilities in the greater Houston area.
HCA Houston Healthcare is part of HCA Healthcare's Gulf Coast Division, a comprehensive network of hospitals, outpatient surgery centers, emergency centers and diagnostic imaging facilities in greater Houston, Corpus Christi and South Texas. Facilities in the Gulf Coast Division include: 17 hospitals, nine ambulatory care centers, 13 off-campus emergency centers, and a regional transfer center that provides one phone call access and support for patient transfers into and out of the HCA Gulf Coast Division affiliated hospitals as well as access to ground and air transportation within a 150-mile radius. HCA Gulf Coast Division is part of HCA Healthcare, the nation's leading provider of quality healthcare services with 184 hospitals in the United States and England.
Hospital Corporation of America (HCA) is a leading healthcare provider with over 31.2 million patient encounters a year at locations in 21 states including the UK. We care about our community! HCA has been continually named one of Ethisphere's most ethical company's in the world since 2010. In 2018, HCA spent an estimated $3.3 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
Be a part of an organization that invests in you. We are actively reviewing applications. Highly qualified candidates will be promptly contacted by our recruiters for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.