Director Of Maintenance And Operations

Employment Status:

Full time (29-40 Hrs)

Type of Employment:

Staff

of openings:

1

Location:

ASU-Jonesboro

Proposed Salary Range:

Commensurate with Experience

Closing:

7/12/24

Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.

Position Summary:

Arkansas State University seeks a highly motivated leader with exceptional strategic, operational, and interpersonal skills and broad expertise to lead the facilities maintenance function as Director. The Director is responsible for overseeing building maintenance. Reporting to the Assistant Vice Chancellor for Facilities, the Director is responsible for overseeing maintenance, repair, and improvements of all buildings and associated infrastructure, deferred maintenance planning, preventative and planned maintenance, and oversight of the department's vehicles.

Duties & Responsibilities:

• Work collaboratively and cooperatively with the A State community.

• Direct the operations of the building trades with a strong focus of operational effectiveness.

• Direct team involved in facilities maintenance including staffing, evaluation, training, supervision within the group.

• Work collaboratively with other facilities management departments and team members to ensure proper delivery of services.

• Develop training and apprenticeship programs to enhance skillsets of the staff.

• Provide effective oversight of vendors and suppliers.

• Manage personnel to ensure staff are trained with skills necessary to perform assigned tasks.

• Oversee services that meet the mission and goals of the institution by supervising, managing, directing, or utilizing the resources (staff, budget, equipment, tools and supplies) assigned to the care of the facilities/physical assets.

• Utilize data from the CMMS to develop key performance indicators.

• Identify and Recommend efficiencies both with staff performance as well as business processes.

• Ensure the quality, service, and efficiency of the daily operations and long-term planning of maintenance including building trade operations, maintenance, and the physical condition of the building Mechanical, Electrical, and Plumbing (MEP) systems, building envelope and other related building maintenance trades.

• Interpret and administer policies established by federal, state, and local agencies as applicable to department operations.

• Establish and maintain effective communication and coordination for department including overseeing operation of a customer service center.

• Review and approve procedures for emergency repairs, routine repairs and planned preventative maintenance tasks.

• Oversee the departments use of the CMMS system using key performance indicators (KPI's) to optimize efficiency of staff, enforce safety initiatives and ensure compliance with regulatory requirements and A State policy.

• Assess the effectiveness of the processes and systems and assure resources are in alignment with operational priorities and strategic goals.

• Create mission and vision principles based on institutional core values and applies overarching principles and philosophies to the work culture.

• Hold team leaders within the department accountable for high performance and high engagement by articulating expectations, monitoring performance, and providing feedback/recognition consistently across areas of responsibility.

• Approve department HR policies, assures compliance requirements are met and establish consequences for non-compliance. Serves as the final department approval authority for HR recommendations.

• Work with the Assistant Vice Chancellor of Facilities and other FM team members to advocate for and negotiate with university leaders regarding budget and service level agreements.

• Responsible for strategic planning for department and establishes short- and long-term budget priorities, allocates resources and finalizes/approves department budget.

• Contribute to overall Facilities' budget development and policy and communicates budget decisions and processes. Establishes accounting controls for department.

• Ensure effective management and oversight of vendors and suppliers, including contract administration, work planning and completion of work or projects.

• Provide oversight, review, and analysis of metrics to assure quality service to the A State community.

• Advocate for long term stewardship of facility and physical assets.

• Other duties as assigned

Knowledge/Skills/Abilities:

Considerable experience and knowledge of the principles and practices in mechanical, electrical, plumbing and building envelope disciplines.

Knowledge of building codes and environmental regulations.

Strong project management skills and the ability to manage multiple, complex projects.

Must be able and willing to respond to campus and work occasionally based on the campus needs.

Must have interpersonal skills and ability to work cooperatively and collaboratively.

Extensive knowledge of building maintenance and operations.

Experience with change management and team-building abilities, outstanding oral and written communication skills.

Problem solving skills to reach efficient and effective solutions in a collaborative manner.

The ability to lead major activities in a collaborative manner with a wide range of internal and external constituencies.

The ability to represent and advocate A State's needs to the Board of Trustees, state legislature, and other policymaking agencies.

General Days/Hours:

Monday

• Friday

8:00 a.m.

• 5:00 p.m.

Additional hours as requested and/or needed

Regular and reliable attendance

Other:

Please note: all position postings close at 12:00 A.M. CST on the position closing date

Minimum Qualifications:

An earned Bachelor's degree and five years of related experience OR a Master's degree and three years of experience related to facilities maintenance and or facilities related business services.

Two years of experience must be in a supervisory role. The preferred candidate for this position will have progressively responsible experience in Facilities Management, which includes a management position

E-Verify Participation Notice:

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

E-Verify Right to Work:

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf