Director Of Logistics And Fulfillment - Lifeworks Restaurant Group

Aramark Corporation Downers Grove , IL 60515

Posted 3 weeks ago


Aramark (NYSE: ARMK) proudly serves the world's leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently; and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index. Learn more at or connect with us on Facebook and Twitter.


Founded in 2008, LifeWorks Restaurant Group creates customized restaurants in office buildings that are unique to each client organization we serve. Our goal is to "Inspire Life at Work" and our chefs are dedicated to the creation of menus that use local ingredients to prepare sustainable, authentic dishes from scratch each day. From the beginning of each client relationship, the team at LifeWorks Restaurant Group establishes a transparency with its partners, from space design and delivery to the marketing of the final, branded product. For more information, please visit:

Reporting to the Vice President of Operations, the Director of Logistics and Fulfillment is responsible for developing and implementing distribution, shipment and fulfillment strategies in support of meeting future and current customer needs.

We are looking for a passionate, data driven logistics guru who can jump into a fast-paced environment to develop and lead our Operations. You'll be responsible for strategizing, planning, and implementing key operation systems and projects that align with the company's growth trajectory. Ideal candidate must have a robust understanding of fulfillment operations including logistics, inventory flows, capacity and labor, incoming supplier quality, and long-term roadmaps to support innovation. This role requires a high-level of ownership over the end-to-end process, the ability to think outside of the box willingness to disrupt the current processes to create a new one, and the ability align stakeholders to sustainable solutions. Position will require a hands-on approach at the initiation phase, as it is responsible for building a new brand for the organization.


  • Manages the day-to-day operations of the fulfillment center by effectively managing Supervisors, Leads and warehouse workers.

  • As a leader in the operations function, develops implements and drives strategies to achieve Company and client objectives.

  • Coaches, trains and develops front line personnel to increase the effectiveness and efficiency of performance.

  • Leads safety culture and utilizes operations leadership skills to enhance client partnerships.

  • Troubleshoots and resolves safety, service and other operational problems in collaboration with fullfillment center and administrative functions.

  • Responsible for managing to ensure operational excellence in all fulfillment center areas, efficient operations of fullfillment center management system and related equipment, inventory is received and issued appropriately and efficiently and safely processed in the warehouse.

  • Assists District Manager and VP of Operations with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; manage to ensure fulfillment center layout is optimally aligned for maximum efficiency

  • Responsible for recruiting, hiring, training, coaching and counseling of staff to provide ongoing support and development.

  • Leverages leadership skills to set goals for front line teams and provide regular performance feedback utilizing all management resources available to include work-with observations.

  • Ensures daily operations are maintained as scheduled.

  • Maintains all business records, documentation and administrative standards as required to include personnel records, train deliveries, product and asset inventories.

  • Models and leads safety leadership, and all key initiatives relating to these core values, to provide a positive commissary environment.

  • Owns and fosters effective communication at all levels of the organization.

  • Oversees and support mailroom staff and processes

  • Assists GM, AGM and or Sr. Operations Manager with operational, people and process and service related objectives to drive continuous improvement and efficiency; leads associates, and peers to anticipate and solve problems and plan for upcoming events, seasonal changes, etc.


  • BA/BS in Business, Operations, or related field

  • Experience managing a warehouse or fulfillment center

  • Strong inventory management skillset

  • Strong business acumen; understanding of consumption, inventory and production data.

  • Confidence and success in problem resolution, resourcefulness, and the ability to adjust to changes.

  • Exceptional financial/ business literacy and analytical skills

  • Requires tact and courtesy dealing with serious complaints and settling sensitive issues.

  • Ability to communicate at high efficiency and effectiveness with clients, vendors, internal leadership and operations staff.

  • Ability to respond quickly to changing demands.

  • At least 5-10 years of relevant experience.

  • Key experience in the following categories is an asset: customer service leadership, foodservice or route sales operations, performance management, training and development of front line personnel.

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Director Of Logistics And Fulfillment - Lifeworks Restaurant Group

Aramark Corporation