The SEIU 775 Benefits Group is a family of employee benefit plans negotiated and sponsored by SEIU 775, the labor union for long-term care workers in Washington State & Montana. We are leading the transformation of home care into a thriving career and helping to prevent the coming care crisis. With 10,000 people turning 65 every day in the U.S., there are not enough qualified, trained workers to care for the exponential rise in older adults needing care. Through groundbreaking initiatives, the SEIU 775 Benefits Group, together with its union and employer partners, are ensuring that Washington state home care workers have access to the skills and support they need to stay and grow in the field.
Reporting to the Deputy Director of Training Benefits Administration, the Director of Learning Projects will directly oversee functions related to trust operations, performance accountability, budget oversight, and expansion of training benefits. Reporting to the Deputy Managing Director for the Training Partnership, this position will have oversight of planning and coordination functions including shared services liaison, bargaining organization, academic integrity, and support of board activity. The Director will support the Managing Director in a chief of staff role and provide overall coordination to the leadership team on projects of shared interest. The Director will also track achievement of outcomes and key results including integration of training partnership roadmap with shared services activity.
Track progress of outcomes and key results for the trust. Ensure that trust outcomes can be met in alignment with shared services goals.
Lead oversight of vendor coordination and invoicing process. Liaison with legal to track compliance.
Provide support to board and committee meetings including ensuring that documents are produced and key meeting deliverables are met.
Lead risk management and oversight of mitigation for instructional issues.
Supervise development and implementation of supplemental training services such as Open CE Library and Exempt Training Benefit.
Administer trust bargaining planning including budgeting, presentation development, and mitigation planning.
Develop process and oversight for training partnership strategic planning; Lead ongoing development and execution of implementation plans.
Lead matrixed problem solving and support high risk areas to successful resolution; identify needed infrastructure improvements.
Coordinate annual trust calendar. Plan and execute all trust meetings.
Independently evaluate process, identify problems, evaluate staff roles/responsibilities and develop process improvement strategies to enhance the delivery of programs and efficiency of trust operations.
Coordinate trust engagement for the implementation of the CDE program.
Analyze annual and quarterly budgets for planning, budgeting, and Board approval; Manage learning resources within tight supply/demand constraints; Provide analysis reports.
Provide oversight on Training Partnership leadership team development and coordinate weekly meetings.
Administer services in compliance with state, federal laws, collective bargaining agreements, and similar.
Use data to achieve operational excellence through quality improvement (QI) cycles including goal markers and visuals.
Coordinate academic integrity efforts across department trusts.
Represent the organization in key stakeholder meetings including, but not limited to, internal leadership, State partners, union leaders, professional associations, and industry partners.
Other duties as assigned
A Bachelor's degree required, or equivalent experience in management, education, or similar with 5+ years of progressive, leadership experience related to education, management or similar. Relevant apprenticeship graduates are encouraged to apply.
Strong familiarity with services at scale in education/training, healthcare, workforce development, retail, or similar with preference for experience high emotion/high stakes service sector (e.g. healthcare)
Experience with board management
Track record of successfully managing internal relationships
Demonstrated experience in managing resources to narrow supply/demand constraints using technology and data
Exceptional negotiation skill including experience in interest based negotiation and similar methods
Exceptional people leadership skill with strong track record of direct report experience. High emotional intelligence
Quality improvement (QI) cycle experience required and knowledge of service design preferred
Experience leading services with diverse (cultural, racial, ethnic, linguistic) and low income customer base
Must have strong affinity for numbers and high level economic model logic
Experience with P&L management at $5MM+ level
Must be very detail oriented with extremely strong follow through
Must have the ability to move between micro and macro orientations with judgement
Strong ability to clearly communicate logic verbally and through writing
Strong critical thinking, problem solving, and decision making through ambiguity and change is a must
Demonstrated ability to identify the necessity for direct intervention and the ability to move seamlessly from strategy to execution
Strong track record and enthusiasm for deploying new technology to optimize service delivery design
Strong connection to improving home care jobs to benefit workers, consumers, and society
Sense of humor
The SEIU 775 Benefits Group is an equal opportunity employer and offers an exceptional compensation and benefits package.
Seiu Healthcare NW Training Partnership / Health Benefits Trust