Director Of IT Infrastructure

Position Description

Position Overview:

The Director of IT Enterprise Infrastructure Services manages the day-to-day technology infrastructure operations, resources, communications, stakeholders, and technology governance. Under the supervision of the Chief Technology Officer, the director will work directly with other IT directors and managers over PMO, Application and Security to ensure alignment with leadership vision and strategy. The Director works closely with the business leadership team, influencing technical and architectural aspects of enterprise-wide technology infrastructure decisions. Additionally, this position is responsible for establishing the current and long-range direction of infrastructure services aimed at keeping the organization at the forefront of change. Generally, this may include the analysis of purchased systems, hardware, and licenses, or the internal design and development of hardware and software systems. The Director recommends budgets for the technology infrastructure division and makes decisions for the organization based on the highest degree of technical complexity and thorough understanding of the far-reaching implications across the IT organization.

The Director of IT Infrastructure supports and implements the department's core values, vision and mission statement.

Job Duties:

• Provide leadership and management of the Technology Infrastructure team in developing and executing an Infrastructure strategy and operations to scale effectively and efficiently.

• Responsible for managing technology infrastructure planning and development.

• Delivers secure, reliable, scalable IT infrastructure and services for data center, network, voice, databases, compute, storage, endpoints, infrastructure applications, and facilities project management.

• Manages strategic vendor and partner relationships.

• Provides technical advice, guidance, direction, and authorization to carry out major plans and procedures.

• Oversee development of enterprise standards and technology architecture, technology evaluation and transfer, and the IT governance process.

• The role collaborates with application, data and security domain architects and provides the necessary leadership, analysis, and design to ensure solutions meet business needs and align with architectural governance and standards.

• Coordinates the design, development, marketing, and maintenance of technology projects or product lines as relates to technology infrastructure.

• Analyzes new technologies and runs competitive analysis. Participates in and drives the technical aspects of strategic decisions regarding IT for the enterprise.

• Establishes strategic direction for critical infrastructure platforms and services setting strategic direction for operational improvement initiatives.

• Works with business partners and the development organization to help define document and implement processes as well as recommend process improvements.

• Oversees all aspects of delivery for architecture, implementation, and maintenance of enterprise-wide infrastructure and cybersecurity services.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education:

• Bachelor's Degree in Computer Science, Information Systems, or a related field.

Licensure:

• Information Technology Infrastructure Library (ITIL) and Project Management Professional (PMP) required. Flexibility to obtain both within 6 years.

Experience:

• Fifteen (15) years of IT and business/industry work experience including architecture design and deployment, systems lifecycle management and infrastructure planning and operations.

• Five (5) years of supervisory level experience in managing multiple, large cross-functional teams or projects, and influencing senior level management and key stakeholders.

Knowledge, Skill & Abilities (KSAs):

• Knowledge of multiple, diverse technology infrastructure platforms, and processing environments including PaaS, SaaS, IaaS.

• Practical experience developing infrastructure services architecture, strategy, blueprints, road maps, policies, and standards.

• Ability to work with relevant internal application, infrastructure, network, and support teams to ensure that security controls are implemented at all significant and relevant phases of IT processes.

• Sound understanding of strategic and emerging technology trends, and the practical application of them to new and evolving business opportunities.

• Strong understanding of product management, agile principles, and development methodologies, and the capability provide guidance to agile teams on opportunities, impact, and risks, when considering technical and architectural debt.

• Understanding and knowledge of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL).

• Strong networking background with a thorough knowledge of network management tools, IPV4/V6, sub-netting, super-netting, and DNS

• Ability to represent the organization in internal assessments and audits, as well as to respond to external assessments and audits.

• Knowledge of common information technology management frameworks such as NIST 800-53, CIS, ISO/IEC 27001, ITIL

• Knowledge and understanding of relevant legal, regulatory and privacy requirements.

• Strong project management experience within an IT centric organization.

• Experience with containerization in support of a multi-cloud strategy to prevent vendor lock and leverage best platforms for the business.

• Exceptional leadership skills with the ability to develop and communicate a vision that inspires and motivates staff and aligns with the IT and business strategy.

• Experience delivering presentations to senior-level executives and technical audiences and balances the need for strategic long-term perspective and future vision with the need to produce short-term results.

• Works cooperatively with others to achieve common goals and contribute to the effectiveness of the team; sacrifices personal needs to achieve greater gains for the team.

• Clearly communicates and creates and environment consistent with the organization's values and ethical standards.

• Coaches and/or mentors other team members.

Applicants for this position will be subject to a criminal background check that includes being fingerprinted. This applies to any position with network access to Criminal Justice Information Services (CJIS) or access to an area where CJIS is received, maintained, or stored either manually or electronically (i.e., custodian, maintenance).

Automatic Disqualification:

• Convictions, probation, or deferred adjudication for any Felony, and any Class A Misdemeanor

• Convictions, probation, or deferred adjudication for a Class B Misdemeanor, if within the previous 10 years

• Open arrest for any criminal offense (Felony or Misdemeanor)

• Family Violence conviction

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

Education:

• Master's Degree Preferred

Experience:

• Experience in managing and maintaining IT infrastructure for business applications preferred.

General Information

Position Type and Typical Hours of Work:

• Monday - Friday | 40hrs

• Regular Full-time | Onsite Position

• Hybrid Schedule

• May be required to work more than forty hours during the workweek and/or weekends or on-call 24 hours a day to meet special projects or deadlines

• Subject to performing other duties as assigned

• Must live or plan to live in the Houston Texas metropolitan area

Location:

• Downtown Houston

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

BENEFITS

Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.

The following list of benefits is offered only to employees in regular (full-time) positions:

• Medical Coverage

• Dental Coverage

• Vision Coverage

• Wellness Plan

• Life Insurance

• Long-term disability

• Employee Assistance Program

• Ten (10) days of vacation each year for the first five (5) years of service

• Accrual rates increase based on years of service

• Eleven (11) County-observed holidays and one (1) floating holiday

• Professional development opportunities

• Dependent Care Reimbursement Plan

• Healthcare Reimbursement Account

• 457 Deferred Compensation Plan

The following benefits are also available to regular (full-time) employment and may be available to part-time employees:

• Retirement Pension (TCDRS)
• Flexible schedule (varies by department)
• Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County benefits website:

https://benefitsathctx.com/

01

Which of the following best describes your highest level of education completed as it relates to this position?

• High School or GED diploma

• Associate Degree

• Bachelor's Degree

• Master's Degree or higher

• None of the above

02

If you selected a college degree in response to the previous question, which of the following best describes your major?

• Computer Science

• Information Systems

• Other Related Field

• Unrelated Field

• N/A; No Degree

03

Please describe your educational background including level of education completed, area of study and completed major and minor programs.

04

Which of the following best describes your verifiable IT and business/industry work experience including architecture design and deployment, systems lifecycle management and infrastructure planning and operations? (To be considered, qualifying experience must be documented in your application's employment history)

• Less than fifteen (15) years

• Fifteen (15) years but less than sixteen (16) years

• Sixteen (16) years but less than seventeen (17) years

• Seventeen (17) years or more

• I do not have this experience

05

Please provide details about your verifiable IT and business/industry work experience including architecture design and deployment, systems lifecycle management and infrastructure planning and operations. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.

06

Which of the following best describes your verifiable supervisory level experience in managing multiple, large cross-functional teams or projects, and influencing senior level management and key stakeholders? (To be considered, qualifying experience must be documented in your application's employment history)

• Less than five (5) years

• Five (5) years but less than six (6) years

• Six (6) years but less than seven (7) years

• Seven (7) years or more

• I do not have this experience

07

Please provide details about your verifiable supervisory level experience in managing multiple, large cross-functional teams or projects, and influencing senior level management and key stakeholders. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.

08

Do you have experience in managing and maintaining IT infrastructure for business applications?

• Yes

• No

Required Question

Agency Harris County

Address 1111 Fannin St

Ste. 600

Houston, Texas, 77002

Phone 713-274-5445

Website https://www.governmentjobs.com/careers/harriscountytx