Director Of Human Resources

We look for people who are passionate about service and have a hunger for learning new skills. We believe in the power of teamwork and the professional development of our team members. With our employees being our greatest assets, we are committed to providing competitive wages and benefits, the best training, a safe and enjoyable work environment along with many opportunities for advancement to ensure a very rewarding career. We take great pride in our dedicated and diverse team of employees.

All professionals at Salamander Collection live by our Vision, Brand Promise, and Core Values.

We specialize in the management of Four and Five Star luxury hotels, resorts and fine food establishments. If your outside interests include golf, tennis, spa, beach, water sports, equestrian, shopping or just relaxation, we have the employee discounts to match.

OBJECTIVE

The Human Resources Director will be responsible for short and long term planning and management of the Human Resources function. Recommend the department's budget and manage expenses within approved budget constraints. Major areas of responsibility / management include, but are not limited to, recruitment, wage and salary administration, benefits, training, employee relations, organizational development and payroll. Work closely with Managing Director in implementing, achieving and maintaining the hotel's and Company's goals and objectives. Participate in total hotel management as a member of the hotel Executive Committee.

ESSENTIAL DUTIES

• Establish and implement annual objectives for the Human Resources Department, including a departmental mission statement. Establish, maintain and ensure adherence to all personnel-related policies and procedures. Respond in courteous, professional and rapid manner in order to resolve all guest and staff challenges. Apply principles of logical thinking to a wide range of intellectual and practical problems in order to perform and direct many varied and complex tasks. Interact with service professionals and guests beyond giving and receiving instructions, emphasizing relationships with supervisor, subordinates, co-workers and guests in completing assignments. Resolve staff and guest concerns.

• Develop, direct and oversee overall hotel recruitment and hiring activities strategies for all exempt and non-exempt positions. Support and uphold hotel philosophy concerning hiring, employee relations, supervision and disciplinary action. Directly facilitate, in conjunction with hotel managers, open service professional communications to discern grievances and to respond to those grievances in all appropriate manners, including redressing those meriting correction. Assist in recruitment and interviewing of candidates for all executive positions; conduct wage/salary/benefit surveys of the local market and recommend enhancements of the hotel's compensation plan.

• Provide hotel-wide communication vehicles and interact in courteous and professional manner with all guests, staff and community members. Supervise, direct, coordinate, influence and persuade staff in order to maintain service standards of hotel. Maintain safety and cleanliness of work areas and service professionals areas, including, but not limited to, the service professional cafeteria and locker rooms.

• Develop, maintain and coordinate hotel training programs that provide for specific skills training and management/supervisory development for a high end luxury hotel, including anti-harassment and anti-discrimination training. Direct and coordinate human resources activities to hire, train, develop, empower, coach, and counsel. Direct the administration of performance appraisals in all departments. Maintain hotel's human resources information system so as to provide accurate service professional records that comply with all applicable federal, state and local laws. Monitor hotel's compliance with all applicable federal, state and local laws.

• Manage and administer all health insurance and benefits plans, working closing with our Broker & VP of Human Resources. Maintain working knowledge and remain up to date on law changes and regulations relating to PPACA, ADA, FMLA, OSHA, COBRA, DOL, HIPPA, and ERISA.

• Oversee and investigate all employee relations and labor-related matters as they relate to federal, state and local employment and civil rights laws, including, but not limited to, Title VII, ADA, ADEA, FMLA, FLSA, Equal Pay Act, Pregnancy Discrimination Act, workers' compensation and comparable state and local laws, and general human and civil rights. Maintain and administer employment, wage and salary, benefit, OSHA, ERISA, ADA and incentive programs (where applicable).

• Participate in the budget process as it relates to staffing, productivity, benefit costs, and employee relations costs. Provide guidelines, direction and support in the administration of the disciplinary process. Prepare and maintain operating budget. Monitor staff turnover and recommend changes and improvements.

• Serve as member of the Executive Committee and work closely with all Executive Team members in supporting and achieving the hotel's goals and objectives.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Coach and counsel employees and managers.

• Advise General Manager and Executive Committee of potential human resources opportunities.

• Initiate and maintain relationships with community leaders.

EDUCATION/EXPERIENCE:

• Bachelors Degree required along with three to five years of Human Resource Director experience and one to two years at the luxury level.

• Union experience required.

• Hospitality experience required.

• Certificates/Licenses: SPHR or PHR preferred

REQUIREMENTS:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.

• Must be able to read and write to facilitate the communication process.

• Requires good communication skills, both verbal and written.

• Most tasks are performed independently or in a team environment with the employee acting as a team leader. There is minimal direct supervision.

• Must possess basic computational ability.

• Ability to access, input, analyze and retrieve information from computers.

• Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.

• Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, workers' compensation, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, ERISA, and NLRA.

• Thorough knowledge of wage and salary, employment and benefits administration and payroll.

• Must be able to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.

• Ability to be proactive and reactive to anticipated and sudden changes especially as they relate to the labor situation.

• Ability to focus and maintain attention to performance of tasks and to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions.

• Ability to express or exchange ideas by means of the spoken word. Must be able to verbally convey detailed instructions to employees or guests.

• Ability to create, implement and monitor hotel and staff goals, strategies and policies.

• Ability to be resourceful, creative and maintain flexibility.

• Ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired goals

• Ability to maintain excellent relations with staff and maintain staff and guest confidentiality at all times.

• Ability to accept responsibility for actions of others.

• Ability to manage by example.

• Exceptional oral communication skills to ensure ability to negotiate and persuade guests and staff to achieve results beneficial to operation of hotel.

• Ability to converse calmly with irate guests, superiors and subordinates in intense emotional situations.

• Ability to memorize, recollect and quickly retrieve dates, names, times and other data.

• Ability to participate in (and lead when necessary) all departmental and hotel-wide meetings.

BENEFITS:

• Paid Time off / Vacation

• Holiday Pay

• Sick Pay

• Health Insurance

• Dental Insurance

• Vision Insurance

• Health Savings Account

• Life Insurance

• Flexible Spending Account

• 401(k) Savings Plan

• Paid Maternity, Paternity and Adoptive Parent Leave

• Short Term Disability Insurance

• Long Term Disability Insurance

• Supplemental Insurance (Accident, Cancer, Life, AD&D)

• Direct Deposit

• Company Paid Uniforms

• Recognition Programs & Rewards

• Property Discounts for Rooms, Retail, Dining, Water Parks, Golf, Spa and more

• Free Parking

• Tuition Reimbursement

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.