Director Of Human Resources

Children's Square USA Council Bluffs , IA 51501

Posted 3 weeks ago

Children's Square USA is seeking a talented, dynamic leader to serve as the Director of Human Resources. This position reports to the President / CEO.

As a member of the executive leadership team, this individual will work in collaboration with the team to provide strategic guidance and be responsible for creating and leading programs that attract, motivate, develop, reward and retain the best people to meet the organization's goals and objectives.

This includes efficient and effective implementation and management of numerous aspects of human resources fundamentals to include daily direction and maintenance of recruitment, retention, performance management, training, leadership development, reward and recognition, policies, benefits and compliance to include knowledge of federal and state labor laws. In addition, this individual will participate in accreditation, licensing and regulatory activities and requirements.


  • Develop a strong understanding and appreciation of the organization's structure, culture and objectives in order to develop and implement human resources programs and processes that are aligned with and sensitive to the organization's mission, values and objectives.

  • Supervise Human Resources staff setting goals and priorities to facilitate achievement of organization's strategic Human Resources initiatives.

  • Direct the needs assessment for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the organization.

  • Plan, develop and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.

  • Develop training materials to include hand-outs; Power Points; relevant group exercises; etc. to facilitate classroom learning. Reviews training and development evaluation forms and assesses opportunities for learning enhancement and changes.

  • Oversee employee recognition programming to ensure they champion recognition and celebration of service milestones and recognition of extraordinary performance (i.e. Pillars of Excellence awards).

  • Responsible for the management, development and administration of a robust recruitment program to include strategic pipeline building initiatives and an effective and efficient full life cycle recruitment program i.e. candidate identification; selection; interviewing; job offer; background screening; on-boarding; etc.

  • Plan and administer new employee orientation and Human Resources specific on-boarding processes to foster positive attitude toward organizational mission and objectives.

  • Assist with planning, implementation and on-going maintenance of employee relations, equal employment opportunity and diversity programs.

  • Conducts annual employee engagement survey and plays active role in analyzing results and championing initiatives to target employee engagement and retention.

  • Analyze and modify compensation and benefits plans to establish competitive programs and ensure compliance with legal requirements as well as industry best practices.

  • Partners with supervisors to compose and/or edit existing job descriptions to ensure job responsibilities and required experience and credentials are compliant with regulatory requirements and best serve the needs of the Agency.

  • Responsible for FMLA; LOA and Workers' Compensation case management. Partners closely with insurance providers as appropriate to facilitate return to work outcomes.

  • Facilitates communication among Executive leadership; supervisors and employees. May guide supervisors and employees on problem solving, dispute resolution, regulatory compliance and litigation avoidance.

  • Prepares Board Committee reports as needed to provide updates on key Human Resources deliverables and timelines.

  • Annually reviews the status of the current workforce as compared with organizations workforce needs and its integration into the recruiting and retention of employees.

  • Participate in internal collaborations (e.g., PQI, Risk Management, Programs and Services, Human Resources and Finance).

  • Manage the organization's human resources related accreditation, licensing and regulatory activities and requirements.

  • Annually review and make recommendations to the leadership team for improvement of the organization's policies, procedures, practices and employee handbook on human resources and organizational development matters.

  • Represent organization at employee-related hearings and investigations.

  • Prepare annual human resources and staff development budgets. Analyze and control expenditures of programs to conform to budgetary requirements.

  • Conduct yourself in accordance with the applicable ethical and professional standards.

  • Perform other duties as required.


  • Bachelor's degree in Human Resources or equivalent related field required

  • HRCI or SHRM or related certification preferred.

  • Five plus years of experience of increasing responsibility in the Human Resources or related field.

  • Previous experience in a non-profit, human services, social work or residential care organization preferred.

  • Strong demonstrated knowledge of Human Resources fundamentals to include Organizational Development experience (i.e. leadership programming; strategic plan management; etc.).

  • Strong demonstrated knowledge of Human Resources fundamentals to include Organizational Development experience (i.e. leadership programming, strategic plan management, etc.).

  • Minimum of two years previous supervisory experience required.

  • Required to maintain the confidential nature of all employee and privileged information used or observed in the course of performing job duties.

  • Excellent customer service skills.

  • Excellent problem solving skills.

  • Attention to detail.

  • Ability to prioritize and manage multiple projects.

  • Strategic and operational planning skills including budgeting for, designing, implementing and evaluating programs.

  • Strong verbal and written communication skills and the ability to present to groups of various sizes and backgrounds.

  • Skills in leading and influencing others and effectively managing employees.

  • Ability to embrace the organization's mission and lead by example.

  • Ability to analyze issues on a large scale and apply logic and critical thinking to solve problems and make decisions.

  • Ability to interact with others with sensitivity to cultural and socioeconomic characteristics.

  • Must be able to maintain a high degree of professionalism.

  • Good working knowledge of computer programs including Microsoft Word, Excel, Power Point, Internet and database programs.


  • Health Insurance

  • Dental Insurance

  • Life Insurance

  • Voluntary Term Life Insurance

  • Short-term Disability Insurance

  • Long-term Disability Insurance

  • Cancer and Intensive Care Insurance

  • Paid Holidays

  • Paid Time Off (PTO)

  • New Child Leave

  • Unpaid Leave

  • Family and Medical Leave

  • Retirement Program

  • Tax Sheltered Annuity

  • Nursing Services on Campus

  • On-the-Job Training

  • Professional Liability Insurance

  • Employee Assistance Program

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Director Of Human Resources

Children's Square USA