Director Of Food & Beverage - The Little Nell

Company Description

Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America's 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook.

Job Description

Summary

The Director of Food & Beverage provides leadership and management for all personnel directly for the following departments: Kitchen, Restaurant, Bar, Room Service, Catering, Banquets and Mini Bar. Also to establish and maintain food and beverage standards of quality and service ensuring these remain the highest in Aspen.

The budgeted salary range for this position is $140,000-$160,000. Actual pay will be dependent on budget and experience, all of our salaried roles are eligible for bonus.

Job Posting Deadline

Applications for this position will be accepted until May 15, 2024.

Essential Job Functions

• Clearly convey the overall operating philosophy of the hotel to subordinates, specifically as it relates to fair and equal treatment of employees, creating an enjoyable, secure work environment, reviewing employees personal goals and objectives, and practicing friendly, sincere management

• Interface with outlet managers and supervisors outside F&B to establish communication lines for processing and amending inter-hotel concerns

• Prepare annual operating plans in conjunction with key personnel for departments supervised

• Strong attention to service and presentation standards in all F&B outlets

• Assist in development of job descriptions, procedures, operating criteria and standards of performance for all areas directly supervised

• Operate and oversee implementation of advertising campaigns for F&B outlets

• Coordinate with Chef and Restaurant Managers on the presentation of attractive, current menus and wine lists

• Ensure all personnel related responsibilities (i.e. employee evaluations, wage and hour compliance, etc.) are documented and achieved in a timely manner

• Maintain an active presence in the dining room during peak times and to cover days off

• Plan and oversee annual catering, restaurant and bar marketing plans with specific, measurable profit goals

• Take a visible leadership role towards hotel guests

• Responsible for ensuring department heads operate by proper delegation of authority as outlined in the organizational chart

• Must be able to demonstrate constant leadership

• Must poses tact and polish required to interact with community leaders, hotel guests, etc.

• Complete tasks and projects delegated by your Supervisor and assist other departments as business volumes and staff levels demand

• Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook and departmental rules

• Report to shift on time

• Enforce and comply with all policies and procedures for the Food and Beverage Department, The Little Nell and the Aspen Skiing Company. Report to shift on time

• Is familiar with hotel fire and safety procedures and assist in emergency and security procedures as directed by management

Qualifications

• High School Diploma, College education preferred
• 7 years experience in Food and Beverage
• 2 years minimum experience as a department head

Additional Information

Supervision Given and Received

Given: Exercises general supervision over Food & Beverage staff. Assigns a variety of routine tasks, sets general expectations of results expected within company's policies and procedures. Responsibilities include but are not limited to, interviewing, hiring, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Received: Works under limited supervision of the Director of Operations. Receives guidance in terms of broad goals and overall objectives and is responsible for establishing strategical methods to attain them. Can formulate policies but does not necessarily have final authority for approval. Review of work is not detailed and emphasizes accomplishment of broad work objectives, rather than specific assignments.

Work Environment and Physical Demands

• Ability to be on your feet, kneel and bend for extended periods of time

• Regularly work in adverse conditions and requiring the use of protective apparel/equipment to prevent exposure to the elements as well as an office environment and may be required to walk on slippery and uneven surfaces

• Must be able to lift, push or pull occasionally up to 50 lbs. individually or with assistance

Job Benefits

This position is categorized as a regular full-time position eligible for the following benefits:

Enrollment dates differ across the various programs.

• Health, Dental, and Vision Insurance Programs

• Flexible Spending Account Programs

• Life Insurance Programs

• Paid Time Off Programs

• Paid Leave Programs

• 401(k) Savings Plan

• Employee Ski Pass and Dependent Ski Passes

• Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.

For an overview of Aspen Skiing Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here