Director Of Financial Aid

About Roxbury Community College:

Founded in 1973 in Boston's historical neighborhood of Roxbury, Roxbury Community College (RCC) serves as a beacon of educational opportunity for the diverse populations who live near the campus and throughout the City of Boston. RCC is recognized as a Predominantly Black institution (PBI) by the United States Department of Education and is the only institution of higher education in New England to hold that distinction. Home to 26 programs of study, the College offers unique educational pathways for students to pursue while experiencing life on a city campus. Our dedicated workforce of faculty, staff, and administrators reflects the communities that we serve. RCC strongly encourages applicants of diverse backgrounds, abilities, and life experiences to apply for employment opportunities at the College.

Applications for employment are considered without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, marital status, or veteran status. Roxbury Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Prospective employees are encouraged to review the College's Annual Safety & Security Report, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at:

https://www.rcc.mass.edu/explore/campus-safety/index.html

Job Description:

Title: Director of Financial Aid

Unit: Full Time Non-Unit Professional

Department: Enrollment/Financial Aid

Reports To: Assistant Vice President of Enrollment Management

General Summary:

The Director of Financial Aid is responsible for the oversight of the Office of Financial Aid at RCC. The role is responsible for managing all aspects of student financial aid programs and services including: staff supervision, oversight of financial aid, processes, procedures, and compliance with all federal and state regulations, as well as all college policies, procedures, and regulatory requirements. This role will also assist with developing a plan to streamline all processes and procedures that will help ensure efficient and effective functioning in the day-to-day workflow of this office. This position reports to the Assistant Vice President of Enrollment Management and plays an integral role in helping to increase enrollment and retention at the college.

Essential Job Functions:

• Supervise office staff

• Interview, hire, and train all Financial Aid employees

• Plan, assign, and direct day-to-day office workflow

• Promote the development of ideas for improved service and efficiency, and encourage teamwork

• Develop, revise and implement policies and procedures to ensure compliance with federal and state laws, regulations and college policies related to financial aid and scholarships

• Coordinate all financial aid packaging for all qualified applicants in accordance with federal, state, institutional, and other policies, and procedures

• Oversee the Satisfactory Academic Progress (SAP) and Return of Title IV Funds processes, including US Department of Education & National Student Loan Data System notifications

• Oversee coordination of student loan processing between students, federal government, and the college.

• Collaborates with various offices (i.e. Business Office, Registrar, Admission, and Student Accounts) to ensure accurate and timely exchange of information and awards between school information systems

• Administers appeals process related to SAP and Special Circumstances

• Establish appeals committee and appeal guidelines

• Complete federal, state, and institutional reports including applications for federal funding and reports the expenditures of funds allocated, such as the FISAP

• Coordinate internal reconciliation efforts and report to reviewing entities, such as auditors, program reviewers, and accreditation teams

• Develop and conduct financial aid presentations and participate in outreach activities in the community

• Develop and update all publications such as the college website, catalog, and other media such as financial aid applications, brochures, and forms used for tracking applications and correspondence

• Provide training and materials to college staff regarding the financial aid process.

• Advise students and families regarding general financial needs such as financial aid eligibility and opportunities, academic progress, and other necessary information

• Other duties as assigned

Requirements:

• Bachelor's Degree/ Masters preferred (Accounting, Finance, or related areas - preferred)

• Minimum of three (3) years of experience in a college or university Office of Financial Aid.

• Demonstrated skills in the use of PowerFAIDS

• Managerial/supervisory experience preferred

• Knowledge of Student Information systems (Jenzabar preferred)

• Demonstrated skill in all Microsoft Office applications

• Ability to communicate effectively verbally and in writing

• Ability to work independently to meet deadlines

• Some evening and weekend hours

• Detailed oriented with strong organizational and problem solving skills

• Ability to work in cross-functional settings

• Experience with individuals of diverse backgrounds and identities including but not limited to race, ethnicity, sexual orientations, socioeconomic level, and varying physical and learning abilities

Additional Information:

This Position is a Full Time Non-Union Professional position.

Salary Range: $95,000 - $110,000 annually, actual salary commensurate with experience.

Hours: 37.5 hours per week (Monday-Friday) 9am

• 5pm (with some extended hours and/or weekends). This position will be eligible for a maximum of two days of telework in accordance with the College's telework policy.

Application Deadline: May 15, 2024

As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide spectrum of services to the diverse populations we serve.

The State's total compensation package features employee benefits including but not limited to:

• Reasonable Health, Dental and Vision Plans

• Low cost basic and optional life insurance

• Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan

• 12 paid holidays per year and competitive sick, vacation and personal time

Location: Roxbury campus

All offers of employment at Roxbury Community College are contingent upon clear results of a thorough CORI background check. A CORI will be conducted on all final candidates and/or all persons who have an employment relationship with RCC, as deemed necessary.

Roxbury Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act requires all institutes of higher education to disclose campus policy statements and crime statistics. Our annual report is available at www.rcc.mass.edu/clery.

Application Instructions:

All applicants must apply online by submitting:

• Cover Letter

• Resume

• Names and contact information for three (3) professional references

Pre-Employment Requirements:

The College will not sponsor applicants for work visas.

Successful applicants will be required to complete a Criminal Offender Record Information (CORI/SORI) request.

After completing all of the steps above, please go back into the newly created account and double check that your resume and cover letter uploaded as you intended.

Roxbury Community College understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact Pat Noel, ADA Coordinator, at 857-701-1290 or pnoel1@rcc.mass.edu.

ADA Compliance:

The Massachusetts Board of Higher Education

• Roxbury Community College is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Massachusetts Board of Higher Education

• Roxbury Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Roxbury Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at hrstaff@rcc.mass.edu.