Christian Family Care Phoenix , AZ 85002
This position is responsible for oversight of the Pregnancy/Adoption Programs (Infant, DCS and Kinship), and the Safe Families for Children initiative including supervision of program supervisors and support staff; management of program budgets; and program development. This position ensures that the Family Services programs meet accreditation and licensure standards.
This position oversees the development and coordination of the orientations, education and certification of CFCA's prospective adoptive families, Safe Family host families and Safe Family Coach Supervisors. This position is responsible for accurate maintenance of client files, program statistics; timely collection of fees; timely submission of court reports; agency One Page Plans, and Dashboard reports.
20% Program Expansion & Development
Responsible for public relations/Marketing including attending meetings, creating written materials (in collaboration with Community Engagement staff), and building relationships with those involved in referral. Expand the referral base for the recruitment of adoptive families, at-risk families and birth parents seeking decision making counseling. In conjunction with the Community Engagement department expand the number of Adoptive families and Safe Families willing to serve by developing creative church outreach strategies. Expand the geographic reach of both the Adoption/Pregnancy program and Safe Families for Children initiative. Participate in various activities and meetings with other agencies to promote community awareness. Perform other duties as assigned within the nature and scope of the position. Commitment to understand CFCs current family services ministry and history and develop targeted performance goals in keeping with the implementation of the agency Strategic Plan, including personal and professional growth expectations as appropriate to the program or position.
30% Program Compliance & Policy Standards Responsible for professional development of program staff, including the following primary areas: Impact of trauma on children, bonding and attachment, parenting skills for challenging children, infertility and other grief-related issues, transitioning of children; trans-racial placements; and other issues specific to permanency and child abuse prevention for children. Be conversant with Arizona state laws governing the needs of the client as they pertain to custody arrangements, extended guardianship, paternity issues, relinquishment, adoption, ICWA and ICPC regulations. Ensure that programs meet professional standards, including Adoption licensing, accreditation standards, and funding guidelines. Responsible for quality of client care: to plan, develop, and administer programs such that basic, developmental, and therapeutic needs of clients in care are met. Develop and comply with agency PQI policies and procedures and adhere to all COA (Council on Accreditation) requirements/standards that are associated with the position. In addition, the position is responsible to adhere to all DCS regulations that apply. Implement agency policies regarding personnel and service issues, including hiring, orientation, supervision, training, and evaluation of staff. Complete and maintain the records for any licensure required for this position. Provide monthly/quarterly program reports to Chief Programs Officer and oversee the report to the national office of Safe Family for Children. Interfaces with all SFFC National Partners, and Western Region SFFC, Inc. as necessary.
40% Supervisory Role Oversee, with program supervisors and support staff, timely completion of birth father notification; adoption consents; adoption certification process, placement papers; petition for adoption; ICPC paperwork; and subsidy applications. Interface with and supervise professional volunteer(s) and interns who function as professional treatment staff. Responsible for contributing to the development and day-to-day management of the budget for each program. This includes accountability for requesting authorized, appropriate program expenditures. Maintains accountability for budget compliance. Provide direct supervision to staff reporting to this position. Oversee and appropriately delegate hiring, vacation, sick leave, and administrative leave of program personnel. Refer personnel management issues to the Human Resources Director. Develop, yearly budget in conjunction with the management team and maintain oversight of program expenses and timely collection of fees. Monitor staffs performance and efficiency. Work with supervisors to manage budgetary needs.
10% All Agency Collaboration & Representation
Serve as part of the administrative team of Christian Family Care, working cooperatively with CPO and other program directors to implement the mission and philosophy of the agency. Participate in all CFC staff meetings and clinical case staffing, providing input to program staff.
In collaboration with other program staff, plan and present group and individual infant adoption information meetings and local church Safe Family for Children orientations and trainings. Act as the program liaison to prospective clients or community partners. Develop and maintain relationships with local and national human services agencies. Assume lead responsibility for submission of program proposals for all government grants, including requests for proposals for state contracts.
All Employees- Be award of the ethnic and cultural aspects of the community where our program operates. Demonstrate a personal relationship with Jesus Christ, a consistent Kingdom witness and maintain a courteous, warm, Christ-like attitude in dealing with people within and outside of CFC. Be passionate about the vision of CFC and be guided by our Core Values of Community (Phil. 2-4), Integrity (Phil. 1:27) and Compassion (1Pet 3:8).
Acting with Empathy and Compassion: Seeks to understand and validate others perspectives and emotions.
Embracing Diversity: Promotes diversity and inclusion in the community
Exemplifying Integrity: Acts in fair and ethical manner towards others
Career Development and Coaching: Basic: Demonstrates basic knowledge and ability and, with guidance, can apply the competency in common situations that present limited difficulties.
Decision Making: Makes decisions by interpreting guidelines and policies
Directs Work: Motivates people to want to do their best; provides clear direction and accountabilities, delegates and distributes assignments and decisions appropriately, provides guidance and direction based on peoples capabilities, intervenes as needed to remove obstacles.
Ensuring Accountability: Builds a culture of accountability
Managing Conflicts: Addresses critical existing or potential conflict
Provides Feedback: Deals with direct reports fairly, firmly and in a timely manner; doesnt allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail.
Education: Masters degree in social work, counseling, or other related field.
Experience: 3+ years management and supervision in child welfare and a minimum of 3 years experience in social work, counseling or related fields; 1+ year of experience in pregnancy and adoption services; State licensure is preferred
Knowledge areas: Knowledge and experience with the impact of trauma on children, grief and loss counseling; family systems counseling; adoption issues; open adoption; child development; and the development of healthy Christian families is preferred. knowledge of budget planning and administration, office management, and personnel management.
Outstanding oral & written communication, Basic Word, Excel, Outlook.