Develops, implements and monitors a preventive maintenance program of all building equipment and guestrooms.
Coordinates the maintenance, repair, and installation of all assigned work through vendors and contracted work and provides status to General Manager.
Maintains maintenance inventory control as it relates to equipment and supplies.
Ensures the proper operation, maintenance, and repair of all property mechanical & electrical systems and plumbing.
Gets proposals for emergency repairs and Capex projects and works with vendors and contractors to ensure proper completion of contracted projects. Manages regular maintenance contracts.
Conducts routine inspections and walk through of all hotel rooms and public areas.
Maintains effective Energy Management.
Continuously evaluates the performance of Maintenance staff and takes corrective actions when necessary
Facilitates the training and development of all associates to The Surrey Standards.
Assigns duties and work responsibilities to staff members to ensure that work schedules are adjusted accordingly to meet weekly business demands
Communicates with the General Manager and Assistant General Manager to create the capital budget.
Participates in Peer to Peer meetings and tasks
Ensures local law compliance such as LL87, 84, 11, 10, etc. Ensures compliance with DEP cooling tower maintenance and registration requirements as well as the Department of Health's requirements for clean domestic water tanks.
Submits requisition for needed supplies in line with forecast and budget and outside services for approval.
Rectifies any building, code, or fire violations
Ensures renovation projects are going smoothly by assisting construction team on the project.
Spearheads all internal projects pertaining to engineering. For example the upgrading to flat screen televisions.
Proactively strives to build positive working relationships through teamwork and clear communication resulting in win/win decisions.
Effectively balances demands from hotel providing a positive work environment that fosters a seamless and cohesive team.
Consistently acts in accordance with Company's labor relations philosophy, strategy and procedures as well as the specific policies and procedures as set forth in the various collective bargaining agreements
Leads the property Fire Safety program.
Conducts monthly departmental meetings.
Prepares and adjusts work schedules in accordance with staffing guidelines and labor forecasts and processes payroll accordingly.
Conducts and/or approves associates 90-day and annual performance reviews.
Communicates with other departments; Front Office, Housekeeping, Restaurant, and Banquets to ensure any outstanding guest issues have been resolved.
Enforces Company safety policy, investigates reports and follows up on all accidents.
Ensures that associates uphold all services, procedures and communication standards as outlined by Standard Operating Procedures.
Administers required associate reference guide practices such as performance and aptitude reviews.
Performs miscellaneous duties and assists General Manager, Assistant General Manager as directed.
Works with Corporate departments such as IT and Design and Construction on all Capex projects. Reaches out to Corporate for assistance as needed for emergencies or any other issues that requires an SME's expertise.
Technical Skill Requirements:
Ability to create, implement and analyze manual and automated reports.
Basic knowledge of regulations and safety standards (OSHA, DOB, DEP, DEC,EPA, ADA,etc).
Extensive knowledge of building trades, electric, mechanical HVAC.
Knowledge of electrical system, boilers, plumbing, and general building practices.
Ability to read blueprints and electrical schematics.
Comprehensive knowledge of personal computers and various property specific applications, such as Epitome, Word, Excel, Outlook, Solomon, Internet, Synxis.
Familiarity with call Accounting/NEC, On Command, VingCard and Hot SOS System.
Able to interpret legal and contractual agreements and make comments and suggestions.
Ability to develop and manage budgets and control costs in relation to revenue.
Knowledgeable of all corporate department functions as it relates to hotels.
Ability to develop and deliver effective training.
Other Skill Requirements:
Well organized and detail oriented.
Consistently strives for continuous improvement while ensuring a high level of professionalism.
Creative and innovative thinker who can bring thoughts to actions with speed.
Analytical and expedient approach to problem solving which results in a win/win resolution.
Impeccable follow through with high level of personal integrity.
Strong communication, decision-making, organization and leadership skills.
Ability to perform effectively under high pressure/volume, self-motivated, high energy and enthusiastic.
Experience and Qualifications:
Bachelors Degree or related technical school degree required. (Preferred, not required)
Minimum of 7 years in a hotel or related field required
Minimum of 5 years management experience required
Required property specific licenses.
Experienced in managing an organized labor work force.
Experienced in developing and maintaining Operational and Capex budgets.
CEOE (certified Engineering Operations Executive) by AHMA.
Knowledge of Security systems
Contract negotiating skills
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Denihan Hospitality Group
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Denihan Hospitality Group