Princeton University seeks a highly knowledgeable and skilled individual to serve as Director of Data Management and Operations in the Office of the Dean of the Faculty (ODOF). The Dean of the Faculty has administrative oversight of academic departments and programs and all matters pertaining to the effectiveness and well-being of the faculty, the professional researchers, professional specialists and librarians.
The Director of Data Management and Operations supports the ODOF by understanding and integrating its key business processes, leading specific data and software initiatives, working and collaborating with campus partners on cross-departmental projects, represent the technology needs of ODOF with central IT, organizing and reporting data that support departmental processes, and providing the Dean and fellow staff members with data, analytics, and reports. The incumbent will identify and implement best practices and innovative methods of data processing, management and reporting, and enhance the overall effectiveness and productivity of the office.
This individual represents the ODOF on various University committees, projects and initiatives, and communicates regularly with senior administrators, department chairs and managers. In close collaboration with Princeton's Office of Human Resources (HR) and Office of Information Technology (OIT), the incumbent ensures that the ODOF requirements are fully represented throughout the University's systems.
This role reports to the Associate Dean for Finance and manages three staff members.
The specific responsibilities of the Director of Data Management and Operations include:
Managing three staff in the Data Management Group, the team that works on the high-volume, day-to-day operations and interactions with University systems including PeopleSoft and OnBase. The group is responsible for, among other things, the data input for all appointments, reappointments and promotions
Communicating data and reports to the Dean, ODOF senior staff, University officers, and departments
Proactively identifying data trends, data quality issues and recommendations for improvement
Leading the review of existing processes, identifying areas for process improvement and managing projects to implement these improvements
Leading the formulation of an overall technology vision and strategy for the ODOF
Representing the ODOF in initiating and managing all system-related projects
Collaborating with other University departments on cross-departmental initiatives and representing the needs and contributions of the ODOF
Documenting and revising workflows and data flows to improve the efficiency of key business processes
Curating ODOF data, ensuring its integrity, security, accessibility and appropriate "shelf life"
Participating in development of policies related to data management and security
Collaborating with senior leadership and OIT to develop and maintain accurate, meaningful dashboards using key metrics and benchmarks
Recommending and implementing an overall data management and web application strategy
Providing functional input to HR and OIT in support of the systems used by the ODOF
Ensuring the accuracy and timeliness of revisions to and communications of the ODOF policies and procedures around data management and operations
Other duties as assigned
Master's degree or higher
Five or more years of experience working with administrative data in a university or other academic context
Advanced knowledge of data warehouse environments
Strong communication skills, both written and verbal
Strong customer-service skills
A keen sense of attention to detail
Strong organization skills and the ability to manage multiple priorities at once
Ability to thrive in a fast-paced and deadline-oriented environment
Accountability to manage sensitive and confidential information
Proven ability to improve existing processes and design new ones
Collaborative and creative approach to problem solving; ability to work as part of a team in thinking through solutions to challenges
Project and general management experience
Fluency with PeopleSoft or similar enterprise systems, as well as data reporting tools such as Tableau and IBM Cognos
Advanced proficiency in Microsoft Excel and Microsoft Access.
Experience with document management applications and systems such as OnBase
Ability to understand user requirements, procedures and problems to automate and improve existing processes
Ability to organize large sets of data and information, and to synthesize this data into effective reporting
Experience in developing and using reporting tools to present data to a variety of audiences
Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW
Standard Weekly Hours
Eligible for Overtime
Essential Services Personnel (see policy for detail)
Physical Capacity Exam Required
Valid Driver's License Required
Princeton University Staff