Director Of Community Engagement

Shutterstock is a leading global creative platform offering high-quality creative content for transformative brands, digital media, and marketing companies

About the opportunity:

We are seeking an experienced and passionate Director of Community Engagement to lead the development and execution of strategies aimed at growing, retaining, and engaging our contributor community. The ideal candidate will have a proven track record in community management, a deep understanding of incentivizing high quality user-generated content, and the ability to segment and target different contributor markets effectively.

The day to day:

• Contributor Growth and Retention: Develop and implement comprehensive strategies to increase contributors in key markets and verticals, incentivize useful contributions and enhance retention.

• Incentivization Programs: Design and manage programs that encourage submissions, ensuring high-quality, useful and frequent contributions.

• Market Segmentation: Analyze and segment the contributor community to tailor engagement efforts, ensuring targeted and effective communication with various contributor groups.

• User Engagement: Create and foster a positive, inclusive, and engaging community environment through interactive activities, events, and content.

• Metrics and Reporting: Monitor, analyze, and report on engagement metrics, using data to drive improvements and demonstrate success.

• Collaboration: Work closely with marketing, product, and customer support teams to align community engagement strategies with broader company goals.

• Feedback Loop: Establish and maintain open channels of communication with community members to gather feedback, address concerns, and implement improvements.

• Content Strategy: Oversee the creation and curation of content that resonates with the community and supports engagement initiatives.

What you'll bring to the role:

• Minimum of 7-12 years of experience in community management, social media management, or a related field.

• Strong understanding of community-building principles, incentivization techniques, and market segmentation.

• Excellent written and verbal communication skills, with the ability to connect with diverse audiences.

• Proficiency in using analytics tools to measure engagement and derive actionable insights.

• Proven leadership and team management skills, with the ability to inspire and motivate a team.

• Innovative thinker with a passion for creating engaging and dynamic community experiences.

• Bachelor's degree in Marketing, Communications, Business, or a related field (preferred but not required).

Why Shutterstock:

• You have a direct impact on the success of the company. Your team's work matters and is essential to the evolution of our core business!

• Executive leadership cares personally. They prioritize growth and planning your career path with your goals and passions in mind.

• Flexibility to work between home and office with everything you need to be successful in both

• A generous and competitive benefits package.

Shutterstock connects diverse artists and creative professionals around the globe with the agencies, brands and people who need their work and services. It's a place where creators come to be inspired and discover new ways to produce their best work.

Shutterstock enables its employees to drive culture and tap into the world around them to develop the toolbox and solutions that help others share their world views. At Shutterstock, your ideas will be welcomed, your uniqueness will be celebrated, and you will be supported in presenting your view of the world as you experience it. We're champions of resiliency; quickly learning from our shortcomings in our pursuit of continuous growth.

Diverse teams are critical to our success. We encourage people from different backgrounds to apply and we commit to creating and maintaining a culture where employees know they belong and have equal opportunities to succeed.

#LI-Hybrid #LI-SQ1

At Shutterstock, we are committed to providing competitive pay and benefits that are in line with industry standards. The compensation package offered may vary depending on employment experience, skills, and knowledge. You may also be eligible for our generous benefits package including health, wellness and financial benefits. Compensation ranges for candidates in locations outside of the location(s) below may differ based on the cost of labor, market, and additional factors.

The pay range for this position is below:

• 165,000 - 185,000 per year in New York

Note: Commission-eligible roles are expressed as on-target earnings (base and commission). Non-commission roles are expressed as base salary only but are also eligible for annual incentives.

Shutterstock Values

We are one team collectively focused on creating an unrivaled experience for our Customers and Contributors. Our Values represent the mindset of the employee who will thrive at Shutterstock. If you are passionate about what you do, and want to become part of a cutting-edge technology company building industry leading products, please apply.

Shutterstock is an Equal Opportunity Employer. Suitably qualified and eligible candidates are encouraged to apply regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

Shutterstock ensures that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accommodation_request@shutterstock.com.

The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.