Director Of Clinical Services / Social Services

Sacramento Behavioral Healthcare Hospital Santa Rosa , CA 95401

Posted 2 months ago

Aurora Santa Rosa Hospital is a 95-bed mental health treatment center for adolescents and adults. Recovery is important to us and we are committed to a supportive environment and an ongoing plan for long-term improved mental health. We are dedicated to educating the public of the value of identifying and treating behavioral illnesses, addictions and their impact on people's lives.

Treatment services include screening, orientation, assessment, treatment planning, crisis intervention, consultation, education, individual therapy and group counseling. Aurora uses a multi-disciplinary team approach to deliver high quality care. The treatment team is led by a psychiatrist and often includes a licensed therapist, psychiatric nurse, activity/recreational therapist, clinical social worker, and mental health counselors. The treatment team offers not only their clinical expertise and experience, but also their concern and compassion.

Aurora Santa Rosa Hospital also specializes in the treatment of co-occurring diagnosis; a combination of alcoholism/drug use and a behavioral health issue or a mental health disorder.

Core Values:

  • Integrity: Demonstrating responsible work ethics establishing quality of care.
  • Compassion: Showing kindness, caring, and a willingness to help others.
  • Collaboration: Working together as a team and within the community to foster a culture of best practice.
  • Learning: Fostering an environment which supports change in behavior or knowledge from experience or training.
  • Responsibility: Doing the right thing with duty, honor, and accountability.

REPORTS TO: Chief Operating Officer/Chief Executive Officer

The purpose of the Director of Clinical Services position is to provide leadership and manage hospital-wide Social Services program designed to meet patient needs through individual and group social services programming. The person in this position is responsible for development and communication of program priorities aligned with organizational goals. This position also promotes patients potential during their stay and collaborates with physician and patient in preparation for discharge.



  • Builds, directs, manages, and ensures implementation and effectiveness of hospitals social services programs. The programs include quality case management services to patients and their families. Examples of services include: Group therapy, discharge planning, treatment planning, appropriate communication with treatment team members, psychosocial/social assessments, and family sessions.
  • Directs activities of Social Services staff. This includes ensuring compliance with all treatment plan requirements including weekly review and updates with the patient (indicated by patient signatures, initials and dates that each review is completed). Oversees maintenance of patient clinical records and reports to ensure compliance with local, state and federal laws.
  • Assists CNO in managing Social Services teams and planning patient care services. Provides help in assessment, planning, implementation and evaluation of patient care. Collaborates with CEO, CNO, and Director of Performance Improvement and Quality in evaluation of performance improvement program, productivity, and annual reviews.
  • Collaborates with Director of Business Development and Director of Outpatient Services by participating in activities designed to increase knowledge of hospital programs and services to members of the local medical and government communities.
  • Maintains effective working and professional relationships and communications with internal and external customers and colleagues.
  • Convenes regular staff meetings, sets agendas, develops and analyzes department performance. Designs and implements related processes and systems. Serves as the departments fiscal manager.
  • Carries out personnel management activities associated with direct staff supervision, including screening and selection, orientation training and development, performance management, and employee relations functions.
  • Develops and maintains a good working rapport with intra-department personnel, other departments within the facility and outside community health, welfare and social agencies to ensure that Social Service programs can be properly maintained to meet the needs of patients.
  • Keeps abreast of current federal and state regulations as well as professional standards for Social Service programs in acute psychiatric care environments.
  • Performs related duties as requested.
  • Upholds the Organizations ethics and customer service standards.


Education and Licensing:

  • Masters Level Licensed Clinician preferred. Registered Nurse (RN) or Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW) or Licensed Marriage Family Therapist (LMFT.)

Knowledge and Experience:

  • Behavioral Health and/or Hospital background required with a minimum of 5 years experience in a clinical, supervisory and/or administrative role in an inpatient and/or outpatient mental health setting.
  • Current CPR certification.
  • SICCC (Verbal De-escalation Training) (or equivalent as approved by CNO) obtained within 60 days of hire.
  • Familiarity with continuum of care and clinical terminology.

Skills and Abilities:

  • Maintains confidentiality of patients at all times.
  • Sensitivity to, and willingness to interact with, persons of various social, cultural, economic and educational backgrounds.
  • Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint).
  • Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
  • Strong written and verbal communication skills.
  • Strong interpersonal skills. Ability to work with people with a variety of background and educational levels.
  • Ability to work independently and as part of a team.
  • Good judgment, problem-solving and decision-making skills.
  • Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others.
  • Ability to work in a fast-paced, expanding organization.

Physical Requirements:

While performing the duties of this job, this position is frequently required to do the following:

  • Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
  • Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
  • Give and follow verbal and written instructions with attention to detail and accuracy.
  • Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
  • Vision: see details of objects at close range.
  • Coordinate multiple tasks simultaneously.
  • Reach forward, up, down, and to the side.
  • Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.

Lift up to fifteen (15) pounds.


Eligible employees receive holiday premium pay, health, dental & vision insurance, 401(k), healthcare & dependent care spending accounts, generous paid time off, life insurance, company-paid short and long-term disability coverage. Whether you are in intern looking to earn licensing hours, a health care worker looking for PRN work or a professional looking for a career, the opportunities are abundant at Sacramento Behavioral Healthcare Hospital.

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Director Of Clinical Services / Social Services

Sacramento Behavioral Healthcare Hospital