Director Of Clinical Services

Elwyn Norristown , PA 19401

Posted 4 days ago

POSITION SUMMARY: The Clinical Director will provide direct oversight of clinical services to individuals residing in the ARBHS residential programs that include the McCabe (Natale Media) Community Integration Program, the New Beginnings (Forensic Competency Restoration Program) and Natale North programs.


  • Provide overall clinical support and mentoring to all leaders within the programs to ensure consistency in quality of service delivery

  • Direct and coordinate, for each individual served, the comprehensive assessment of psychiatric history, mental status and diagnosis; physical health, history of drugs and alcohol; education and employment; social development and functioning; activities of daily living (e.g., self-care, nutrition, money management); and family structure and relationships to assist with continuity of effective and comprehensive treatment practices

  • Conduct clinical assessments and provide direct supervision of clinical treatment, rehabilitation and support services to persons served to ensure continuous quality of services delivered

  • Assist the program leaders and clinical staff with the development and documentation of recovery plans; review and approve goal plans for the Residential Treatment Facility--Adults (RTF-A) licensed programs to ensure compliance and ongoing quality of services

  • Assist the Clinical Coordinator and program leaders with clinical program training through education and demonstration (e.g. de-escalation, communication) to ensure consistency in service delivery

  • Provide supervision of assigned staff in the areas including, but not limited to, recruitment, selection, leadership, coaching, training, performance management, promotion, discipline and termination

  • Oversee any assigned intern(s) at the programs through interviewing, mentoring, education, weekly supervision and evaluations as required per the college/university internship agreement

  • Oversee and guide the Clinical Team meetings to ensure clinical quality of the programs

  • Develop and implement Quality Improvement (QI) plans and any other policies and procedures related to clinical programming to ensure compliance with regulatory requirements

  • Ensure the development and implementation of evidence-based group therapies to provide strong clinical programming to support the staff in their roles

  • Evaluate continually the content of clinical programming to ensure that the needs of the individuals served are addressed

  • Serve as the clinical liaison of the multi-disciplinary team for program referrals

  • Develop and nurture relationships with families, outside social service agencies, funding sources and other stakeholders to provide best practices for residents; engage in community activities designed to market the program services to the various county communities

  • Responsible for knowledge of all required service contracts with managed care organizations (MCOs) and private insurance and adherence to all regulations, certification and other approvals to provide continuity of care

  • Lead and actively participate in teams, committees, or special projects as required by the Sr. Director as part of a multi-disciplinary team approach

  • Perform cardiopulmonary resuscitation (CPR), first aid and safe crisis management

  • Provide crisis management and evaluation of immediate clinical concerns as on-call support

  • Perform other duties as assigned

IMMEDIATE SUPERVISOR: Senior Director, Adult Residential

DIRECT REPORTS: All clinical staff to include Clinical Coordinator, Certified Peer Specialists, Behavioral Specialists, Behavioral Health Professionals and assigned Intern(s)

CONTACTS: Individuals served, their families and caregivers, Elwyn staff, general public, funding source representatives, program evaluation personnel, related professional agencies/social service agencies, MCOs, community mental health centers and hospitals, advocacy groups, county and state government representatives and employers


  • Master's Degree in social work, psychology, nursing, rehabilitation, special education or activity therapies

  • Licensed in social work, psychology, nursing, rehabilitation, special education or activity therapies and/or Certified Advanced Alcohol and Drug Counselor (CAADC) or Certified Drug and Alcohol Counselor (CADC) preferred

  • Five (5) years' experience in the behavioral health field

  • Two (2) supervisory experience

  • Knowledgeable of all state and county regulations that govern the RTF-A residential Programs

  • Demonstrated knowledge and experience in clinical program design including individual and group therapy, knowledge of implementation of psychological assessment instruments, and experience within a managed care environment

  • Demonstrated computer proficiency including Microsoft Office, Word, Outlook, Excel, and Power Point

  • Flexibility to alter working hours when needed

  • Demonstrated strong attention to detail

  • Demonstrated strong time management and organizational skills

  • Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision

  • Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions

  • Must be able to perform CPR, first aid and safe crisis management

  • Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills

  • Must have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record

PHYSICAL DEMANDS/ENVIRONMENTAL PROFILE: See Physical Demands Checklist below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions.

Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.

Elwyn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and identity, gender identity, national origin, citizenship status, genetic information, disability status, military or veteran status, marital or family status, political activities or affiliations, or any other characteristic protected by local, state, and federal law.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Account Director I Sled

Lumen Technologies

Posted 2 weeks ago

VIEW JOBS 4/29/2021 12:00:00 AM 2021-07-28T00:00 About Lumen Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies. The Role Identify and develop new sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels. The Main Responsibilities * Responsible for developing sales in the designated target market(s) by identifying new sales opportunities by contacting prospective customers by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments in order to meet and exceed established sales and revenue quotas. * Develops and manages relationships with acquired and/or existing customers in order to attain additional business and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company. * Learns and develops further knowledge of new technologies and selling points which includes enhancing expertise in the company's entire product suite. * Provides comprehensive account plans and strategies to win new business from new and/or existing accounts. * Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements. What We Look For in a Candidate Basic Qualifications: * Minimum skills required to perform in this role. * 5+ years of industry sales experience Preferred Experience: * Experience: 5+ yrs industry specific sales experience * Attention to detail with good organizational capabilities. * Ability to prioritize with good time management skills. * Knowledge and understanding of the telecom industry's competitive landscape. * Experience with preferred. * Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close. * Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction. * Proficient in MS office products: Outlook, Word, Excel, and PowerPoint. * Requires at least 50% or more of time conducting sales activities outside of the office. What to Expect Next Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 249817 EEO Statement We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. Salary Range Salary Min : 65205 Salary Max : 161460 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process. As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions. Salary Range Salary Min : 65205 Salary Max : 161460 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process. Lumen Technologies Norristown PA

Director Of Clinical Services