Director Of Catering And Conference Services

Overview

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking Director of Catering and Conference Services for the beautiful new Barton Creek Resort & Spa!

Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023

Oversee the Convention Services Department by ensuring a consistentproduct to standards, while maximizing profitability and protecting the integrity of the guest experience.

Responsibilities

• Ensure catering sales meet budgeted levels.

• Ensure smooth flow of information (communication) from Sales to Banquet Services and the Food & Beverage Department.

• Prospect and establish an expanding base of accounts.

• Monitor and evaluate, on a continuous basis, the level of service maintained by the Banquet Department.

• Prepare weekly, monthly, and quarterly Banquet & Catering forecasts as requested to monitor business flow accurately.

• Prepare Catering Sales Action Plans, on a quadrimestral basis in order to focus on client needs and maximize gap periods.

• Prepare performance benchmarks for Catering Account Executives and Convention Coordinator on monthly and quadrimestral basis.

• Prepare six month rolling forecast and analysis.

• Ensure that the department standards are met and that all company policies and procedures are adhered to.

• Perform annual performance reviews for all Catering Sales Managers.

• Have a working knowledge of Food & Beverage product offerings.

• Attend/Conduct all designates Sales and Banquet meetings.

• Plan, evaluate, organize and direct the activities of the Convention Services Managers.

• Establish and maintain rapport with outside purveyors, who provide services for the Hotel and its guests through the Convention Services Department.

• Forecasts banquet food, beverage, and room rental revenues on an annual, monthly, and weekly basis.

• Attend weekly staff and group resume meetings.

• Tours the hotel function space and spot checks meeting room setups.

• Ensure that the desired level of quality is maintained in all meeting room sets on a continuing basis.

• Ensure that all file turnover requirements are fulfilled.

• Oversee the coordination of the Delphi Function Diary.

• Attend out of hotel meetings as required.

Qualifications

• 3-5 years of Hotel Sales/Catering experience required.

• High school diploma or equivalent.

• College degree preferred.

• Knowledge of the operations of the hotel industry.

• Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshot when needed.

• Must have proven selling, negotiating and presentation skills.

• Highly developed customer service skills with strong attention to detail.

• Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred.

• The ability to delegate, effectively train and coach.

• Must be able to work a flexible schedule including night, weekends and holidays.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.