Director Of Administrative Systems

Title: Director of Administrative Systems

Employee Classification: Other Professionals

Institution: Roane State Community College

Department: Information Technology/Administrative Systems

Campus Location: Roane State Community College

Job Summary

Manage computer systems and software used for Administrative services such as Finance, Payroll, Human Resources, Business Office and Student services such as student records & registration, admissions and advising at Roane State. This would include both on site servers and software and servers, software, in addition to applications and services hosted by external sources.

Job Duties - • Manage computer systems and software used for Administrative services such as Finance, Payroll, Human Resources, Business Office and Student services such as student records & registration, admissions and advising at Roane State. This would include both on site servers and software and servers, software, in addition to applications and services hosted by external sources. • System administration of related department systems including computer application and database support. • Ensure adequate documentation is available for all supervised systems. • Primary liaison for Roane State and TBR support for ERP systems. • Consults with software and hardware vendors and other establishment workers to solve problems impeding computer processing. • Administrative Systems Account Securities including ERP and other third-party systems. • Meets with users of various college departments to determine quality of service and identify needs, and for onboarding of new proposed projects. • Evaluates proposed IT projects to assess feasibility, compatibility and/or adequacy of existing hardware/software. • Develops budget and monitors expenditures. • Plans and develops department policies and procedures. • Adjusts hours of work, priorities, and staff assignments to ensure efficient operation, based on work load. • Develops and communicates standards for the proper conduct of staff and completion of work orders assigned to staff. • Responsible for approving timesheets, leave requests as they relate to supervised staff. • Performs and completes annual performance reviews of supervised staff.

Minimum Qualifications

Bachelor's Degree in Information Technology or related field required with a minimum of 3 years related experience preferred.

Three (3) or more years experience and knowledge of Windows and Unix/Linux operating systems.

Three (3) or more years experience with Oracle SQL (or equivalent SQL).

Basic knowledge of network protocols and network fundamentals.

Preferred Qualifications

Experience in higher education setting.

Supervisory experience.

Three (3) or more years experience with various programming languages (C, PL/SQL, Java, etc.).

Knowledge, Skills, and Abilities

Demonstrated ability to work independently as well as collegially with administrators, faculty, and other constituents.

Strong data organization and analysis skills.

Strong written and oral communication skills.

Supervisory

• Demonstrates the ability to direct and manage the work of others.

Works within approved budget; conserves organizational resources.

Problem Solving

• Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations.

Project Management

• Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.

Initiative

• Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.