Director Of Accounts Receivable

College: DCC

Department: Business and Administrative Affairs

Sub department: Controller's Office

Type of Appointment: Unclassified - Administrative/Staff

Duties and Responsibilities:

Utilizes excellent analytical, strategic thinking, and problem-solving skills with an ability to comprehensively plan, execute, and evaluate complex reports and systems. Establishes processes, policies, and procedures to maintain effective standards that assure the accountability and security of all student financial records.

Reviews, prepares, and analyzes accounts receivable aging reports and develops strategies to reduce exposure to write-offs. Establishes payment due dates and refund periods for each semester. Performs timely account analysis and maintains procedures that assure efficient processing for all student refunds in compliance with Department of Education regulations.

Provides leadership, supervision, and training in the day-to-day decisions affecting the functions of the Accounts Receivable Department.

Reviews and implements programs and enhancements made by the College's ERP system vendor. This covers system updates and modifications to the student receivable module. Prepares and maintains all tuition and fee invoicing code tables, assessment rules, and billing modules in Banner for assessment of student charges.

Coordinates new contracts and Memoranda of Understanding covering billing and collection of tuition, fees, and services.

Oversees the enforcement of credit and collection policies and procedures. Designs and implements student billing, general letters of notifications and registration, and payment notices.

Evaluates student payment status to confirm payment compliance and processes withdrawals of any student who is non-compliant. Works with the Attorney General's Office in providing information for uncollectable student accounts.

Addresses and resolves a variety of issues and grievances in a calm, professional, and courteous manner. Responds to inquiries, resolve issues and conflicts, and provides detailed and technical information concerning financial and accounting standards, requirements, practices, procedures, laws, regulations, and policies.

Manages all student related third-party invoicing, tuition waivers, and collection processes and procedures.

Reconciles subsidiary accounts to the general ledger. Prepares accruals at year end. Provides assistance to the Accounting Office in identifying reconciling items during bank account reconciliation.

Ensures the timely production and accuracy of the federal 1098T Tuition statements.

Other duties as required by the Executive Director, Financial Services/Associate Controller.

Required Education: Bachelor's Degree in Business Administration, Accounting, Finance, or related field from an accredited university or institution.

Required Experience: Minimum five (5) years' of Professional level experience in an Accounts Receivable Department.

Individual should have strong analytical skills and a strong knowledge in Microsoft Office, specifically Microsoft Excel. This includes knowledge of queries, pivot tables, complex formulas, and other Excel functions.

Required Licenses or Certifications: N/A

Preferred Education: Bachelor's Degree in Accounting or related field

Preferred Experience: Experience with the Banner ERP System. Three (3) years' experience in managing an accounts receivable department of a college or university

Passing pre-employment criminal background screen is required as a condition of employment.

Delgado Community College is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.