Director Nutrition Services

Overview

Dignity Health Mercy San Juan Medical Center is a 370-bed not-for-profit Level 2 Trauma Center located in Carmichael California serving the areas of north Sacramento County and south Placer County for more than 50 years. It is one of the area's largest and most comprehensive medical centers. Dedicated to the community's well-being our staff and volunteers provide excellence in care for our patients each year. Mercy San Juan Medical Center has received recognition for being a Comprehensive Stroke Center and Center of Excellence for Bariatric Surgery along with Certificates of Excellence in Perinatal Care Hip- and Knee- Replacement.

Responsibilities

Plans, administers and directs all location activities related to food service including financial accountability, compliance with standards established by the CommonSpirit Health and regulatory agencies. Leads food and nutrition services departments. Establishes and maintains effective working relationships with other departments to provide a unified food and nutrition (dietary) service experience for patients, residents, visitors and employees. Has authority and delegated responsibility including, the daily management of the food services, implementing training programs for dietary staff and assuring that established policies and procedures are maintained.

• Responsible for the daily management of all food and nutrition (dietary) services. Plans directs coordinates and controls resources of the Food and Nutrition Services Department to provide food service for customers employees and patients. Prepares the budget and assists in the development of short -term and long-term financial and operational plans for the department.

• Establishes and maintains regulatory compliance with food and nutrition services and policies and procedures to address safe practices for food handling emergency food supplies menu planning purchasing and storage of food and supplies.

• Manages department human resources to ensure effective employee orientation training and development supervision of work personnel performance wage/benefit administration and compliance with established labor regulations and hospital or CommonSpirit Health human resources policies and procedures.

• Monitors the performance of the department through assessment and analysis of customer/patient satisfaction systems quality and nutritional assessments inspections and financial reports. Completes QAPI assessment reports and corrective actions in collaboration with the hospital QAPI department. Promptly addresses customer complaints and conducts service recovery where possible. Conducts rounding with patients and staff. Maintains log of of patient and staff feedback which is considered in continuous improvement.

• Participates in hospital committees as indicated by the department policies and standard operating procedures.

Qualifications

Education and Experience:

• Bachelor's degree in Nutrition Dietetics or related field.

• Minimum three (3) years hospital nutrition management experience.

Licensure:

• Certified Dietary Manager (CDM) or Registered Dietitian Nutritionist. Current certification as a ServSafe Food Protection Manager from American National Standards Institute. Current (within the past 12 months) ServSafe Allergen Certifications.