Under the direct supervision of the Vice President or Executive Director, the Director, Nursing/Patient Services is a clinically competent director who is responsible for directing the clinical and administrative functioning of a patient care unit(s). The Director has twenty-four (24) hour accountability and responsibility for the patient care unit(s).
Directs the work activities of assigned unit(s) to include the Clinical Managers, RNs, LPNs, Sr. Techs, Nurse Techs, Nursing Assistants and Unit Clerks. Interviews, hires, orients and trains staff.
Evaluates performance and provides feedb ack. Makes personnel action recommendations (e.g. promotions, transfers, disciplinary, discharge).
Assumes twenty-four hour responsibilities for nursing practice and unit operations.
Facilitates and coordinates staffing and scheduling for the provision of safe and effective patient care.
Ensures that staff is performing and documenting purposeful rounding per policy.
Participates in Leader Rounding to ensure that management is engaging 80% of patients in area(s)of responsibility.
Facilitates throughput and discharge by noon for area(s) of responsibility.
Uses productivity and benchmarking reports in budgeting and staffing decisions.
Serves as patient/family advocate to facilitate patient care, communication and resolution of problems and ethical dilemmas.
Promotes and facilitates patient focused care utilizing a delivery system emphasizing the nurse patient relationship & case management principles.
Facilitates collaboration between medical and nursing staff to ensure coordination of medical and nursing aspects of patient care.
Monitors unit environment to ensure safety of patients, visitors, and staff.
Ensures accurate, effective and pertinent communication for all staff and shifts as well as through the use of the chain of command.
Promotes staff involveme nt in QI activities: maintains QI bulletin board, provides QI information at all staff meetings, and monitors staff QI assignments.
Serves as resource to nursing staff in the application of standards of care, policies and procedures and the nursing process.
Establishes, monitors and modifies effective unit- based QI program.
Facilitates quality patient care with effective use of resources. Monitors adherence to standards of practice and evaluates quality of patient care.
Provides effective and timely feedback regarding regulatory compliance, standards of practice and performance.
Demonstrates satisfactory performance for established and new routines, procedures, skills and equipment.
Formulates, reviews and revises standards of care and policies and procedures based on research and professional certification standards.
Promotes positive employee relations. Administers labor contracts and hospital policies consistently.
Demonstrates leadership style that encourages staff acco untability.
Follows hospital and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
Other duties as assigned
Complexity of Work:
Satisfactory completion of hospital and Akron General Medical Center registered nurse orientation programs.
Strong verbal and written communication skills.
Ability to work collaboratively with members of the health care team.
Proficient in the use of administrative and clinical software applications).
Ability to fulfill responsibilities of house supervision and/or back up.
Three years clinical experience in area of specialty.
Previous experience as a clinical manager or nursing director preferred.
Demonstrated leadership managerial ability.
Knowledge of human resource polices and procedures and experience with bargaining agreements preferred.
Personal Protective Equipment:
The policy of Cleveland Clinic and its system hospitals (Cleveland Clinic) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic's Smoking Policy will be permitted to reapply for open positions after 90 days. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic facility.
Cleveland Clinic is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities