Director, Media And Public Relations

Looking to feed your desire to give to your community and support those who need a helping hand? Look no further! Not only is Brightli growing the amount of its resources, services, and facilities to assist as many communities as possible, it also provides plenty of opportunity for growth in your current field and the freedom to explore others. Our culture and our environment are unlike any other. We offer highly-competitive pay and a full range of top-notch full-time employee benefits such as:

• Medical

• Dental

• Vision

• Life Insurance

• Paid Time Off

• Short Term Disability

• Long Term Disability

• Retirement Plan

• Tuition Reimbursement

• Student Loan Reimbursement

• Employee Assistance Program

Job Description:

Job Title: Director, Media and Public Relations

Location: Springfield, MO

Department: Marketing

Employment Type: Full-time

Shift: Monday

• Friday

Job Summary:

The Director manages multi-channel earned-media strategies to advance the organization-wide strategic goals and brand priorities. This role requires expertise in media engagement, public relations to provide leadership and support across the organization. The Director proactively manages organization's reputation by engaging with media agencies and news outlets.

The Director, Media and Public Relations position offers…

• All-Inclusive Employee Benefits Package- A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more

• Telemedicine

• 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits

• Employee Assistance Program- 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

• Paid Time Off

• 29 days per year including vacation & holiday pay

• Workplace Culture

• An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Develop and manage a comprehensive and strategic public relations program, to include media relations, reputation management, stakeholder communications, and public-facing corporate events as directed by Brightli Executive Leadership and the Executive Vice President, Administration. This includes development of crisp, culturally informed, and relevant messages, timely and thoughtful public relations outreach, and strategic and forward-thinking media relations.

• Grow and manage a media engagement program that impacts the overall reach and reputation of the organization in a manner that supports continually improved reputation, business opportunity and state or national influence for all services and subsidiaries under the parent organization.

• Proactively work with news media, and lead similar efforts of other communications team member, to generate positive coverage, as well as assess and respond to inquiries from reporters and coordinate with local leadership and team member to ensure timely, appropriate response.

• Develop and oversee an effective, creative, high-touch stakeholder engagement program, ensuring Brightli and its subsidiaries are top of mind and properly represented in public conversations concerning behavioral health, healthcare, substance use services, or other Brightli programs.

• Serve as an official company spokesperson when necessary and be a key leader and advisor in issue, reputation, and crisis management.

• As needed, report on organization's earned and owned media presence.

• Manage appropriate media or PR-related tasks of regional team member, including writing/sending of local news releases, creation of local paid/owned content, media elements of regional events, regional earned media reports and dashboards, and more.

• Develop and lead an executive media training program for the Brightli Leadership Team and Regional Leadership executives. The Director will develop, implement and deliver in-person and/or virtual trainings intended to help community-facing executives more clearly and effectively engage the press and public in a variety of settings and across media types.

• Help direct the work of the communications and marketing team and collaborate with other key leaders to ensure that messages are aligned, the organization speaks with one voice, and that appropriate leaders, providers and team members can deliver messages effectively.

• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Inspires trust and confidence, including ability to influence directly and indirectly. Prefers high-energy environment characterized by high growth expectations.

• Top of field verbal and written communication and presentation skills, including ability to distill complex issues into compelling communications.

• Very strong interpersonal talents and consistent ability to positively influence audiences, regardless of composition or topic. Capable of managing thoughtful follow-through on all potential opportunities and relationships.

• Top-of-field communications/public relations or government relations expertise, and the ability to interpret emerging trends, transfer knowledge to peer executives and implement as appropriate to enable continued achievement of the organization's vision.

• Has a keen executive acumen, able to comprehend, navigate and process high-level business and healthcare conversations with confidence and skill, and then appropriately communicate priorities and execute deliverables from these conversations.

• Approaches challenging circumstances and relationships with confidence and initiative.

• Excellent listener balanced with ability to challenge colleagues constructively and stimulate the thinking of others.

• Confident decision maker supported by disciplined, logical thinking, attention to detail and fact-based, documented conclusions and opinions.

• Experience working with populations and constituents in a community health or human service environment.

• B2B public relations experience and experience in traditional media and digital media communications.

• Significant experience developing and executing multi-channel strategic communications plans.

• Established relationships and the ability to build additional community, media, social media, business development, and public relationships.

Experience and/or Education Qualifications:

• 5+ years in public relations with relevant PR and/or media background required.

• Bachelor's degree in public relations, communications, marketing or related field.

Supervisory Requirements:

• Communicate the strategic direction of the organization and encourage participation by all team members.

• Provide leadership and guidance to all aspects of the department.

• Actively monitor the identification, development, and execution of strategic objectives.

• Involve, as appropriate, all team members in order to achieve goals.

• Effectively communicate changes and noteworthy events within the department or company to team members.

• Handle difficult situations with team members directly, using appropriate discretion and Human Resource advice to show respect for the individual.

• Champion change and effectively manage the implementation of new ideas.

• Reinforces a team approach across functions; support and solicit input from team members at all levels with the company.

• Maintain confidentiality of business information, including Protected Health Information (PHI), as required by HIPAA and company policy.

Employment Requirements:

• Successful completion of background check including criminal record, driving record, abuse/neglect.

• Completion of New Hire Orientation at the beginning of employment.

• All training requirements including Relias at the beginning of employment and annually thereafter.

• Current driver's license, acceptable driving record and current auto insurance.

Physical Requirements:

• The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the team member is frequently required to sit and stand for extended periods (2-4 hours); walking may be required for short periods when conducting field-based activities.

• They must frequently use hands and fingers to write, type, operate a mouse, file documents, and otherwise handle documents.

• They must occasionally lift and/or move up to 50 pounds.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Brightl is a Smoke and Tobacco Free Workplace.