Director, Legal Operations - Document Management System (Dms) Implementation | Technology | Multiple Locations

Who We Are

FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.

At FTI Consulting, you'll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world's leading experts in your field, you'll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.

There's never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career.

Are you ready to make an impact?

About the Role

FTI Consulting is seeking an experienced Document Management System ("DMS") consultant to help grow our Technology segment's Legal Operations offerings and to support our growing pipeline of implementation projects. FTI's Legal Operations consultants advise and assist our clients on document and records management strategy, solutions, and systems implementations. The Director role will work directly with FTI's Legal Operations leaders as well as other industry leading subject matter experts across legal and corporate disciplines to best serve our clients.

What You'll Do

• Identify and recommend process improvements that are informed by knowledge of DMS best practices and technology solutions.

• Assess client's existing DMS technology to identify gaps, opportunities for improvement, and prepare roadmaps with prioritized recommendations.

• Lead corporate clients through the selection of DMS solutions and related capabilities such as knowledge and records management.

• Lead end-to-end implementation of key DMS solutions and their add-on offerings/modules (discover, design, configure, migrate, integrate, test, train, and deploy).

• Prepare use cases and translate recommendations into system design documents that are consumable by key stakeholders, including legal, compliance, shared services, IT, etc.

• Lead design and coordinate implementation of key integrations with other legal and corporate ecosystem solutions such as Microsoft Teams, Single-Sign On (SSO) platforms, ServiceNow, TeamConnect, Onit, Passport, Legal Tracker, etc.

• Configure DMS solutions to meet design requirements.

• Define, develop, and implement DMS taxonomy and data security strategy that integrates DMS data and performance metrics with enterprise-wide data sources (e.g., data lake, data warehouse).

• Work with vendor partner resources during client onboarding activities and manage expectations appropriately.

• Lead testing, training, and change management activities related to the project scope.

• Manage projects that result in high client satisfaction and adoption while balancing scope, timeline, margin, and deliverable quality.

• Participate in business development activities, creating proposals, developing company perspectives, and researching industry trends.

• Learn FTI's multidisciplinary offerings and capabilities and earn trusted advisership by assisting clients with our diverse offerings in other areas of need.

• Eventually coach and develop team members to succeed both within Legal Operations and at FTI.

How You'll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth, and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You'll Need to Succeed

Basic Qualifications

• Bachelor's degree or commensurate experience required.

• 4+ years of post-graduate experience in a client facing consulting role.

• Experience with the full technology implementation lifecycle, including discovery, design, configuration, migration, integrating, testing and training.

• Ability to travel to clients and FTI office(s) as needed.

• Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship.

Preferred Qualifications

• An advanced degree in a related discipline of study preferred.

• Excellent analytical skills, with proven experience in building business models, distilling insights, and creating recommendations to resolve complex problems.

• Advanced Microsoft Office skills; particularly with Excel and PowerPoint.

• Ability to develop compelling PowerPoint presentations.

• Write and quality control work product and deliverables for spelling, grammar, effective flow, and logic.

• Travel as required, approximately 20%.

• Experience in projects related to corporate law department operations and technology.

• Experience in configuring DMS solutions such as iManage, NetDocuments, Microsoft SharePoint/Teams, OpenText or other relevant enterprise vendors.

• Relevant certifications for iManage, NetDocuments, or Microsoft.

• Experience with large-scale data migrations from client's legacy DMS solution using third party migration tools and Microsoft SQL.

• Experience working with REST API integrations with other legal systems, such as matter management, intake, workflow, and contracts lifecycle management systems.

#LI-CH1

Our Benefits

Our goal is to support the well-being of you and your families-physically, emotionally, and financially. We offer comprehensive benefits such as the following:

• Competitive total compensation, including bonus earning potential

• Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance

• Generous paid time off

• Company matched 401(k) retirement savings plan

• Potential for flexible work arrangements

• Generous paid parental leave and flex return support

• Family care benefits, including back-up child/elder care

• Employee wellness platform

• Employee recognition programs

• Paid time off for volunteering in your community

• Corporate matching for charitable donations most important to you

• Make an impact in our communities through company sponsored pro bono work

• Professional development and certification programs

• Free in-office snacks and drinks

• Free smartphone and cellular plan (if applicable)

• FTI Perks & Discounts at retailers and businesses

• Upscale offices close to public transportation

About FTI Consulting

FTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 8,000 employees located in 31 countries, our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate and maintain a culture of diversity, inclusion & belonging, which are fundamental components to our core values. FTI Consulting is publicly traded on the New York Stock Exchange and has been named the #1 Professional Services Firm on Forbes List of America's Best Employers and the best firm to work for by Consulting Magazine. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Additional Information

• Job Family/Level: Op Level 3 - Director

• Citizenship Status Accepted: Not Applicable

• Exempt or Non-Exempt?: Exempt

Compensation

• Minimum Pay: 117000
• Maximum Pay: 231300