Director IT Security

Peet's Coffee & Tea Emeryville , CA 94608

Posted 2 months ago


The Director of IT Security is responsible for establishing and maintaining a corporatewide information risk management program to ensure that information assets are adequately protected. This position is responsible for identifying, evaluating and reporting on information security risks in a manner that meets compliance and regulatory requirements, and aligns with and supports the risk posture of the enterprise. The IT Security Director position requires a strong leader with skills in business management and a working knowledge of information security technologies. This individual will proactively work with business units to implement practices that meet defined policies and standards for information security. He or she will also oversee a variety of IT-related risk management activities.

The Security Director serves as the process owner of ongoing activities related to the availability, integrity and confidentiality of customers, business partners, employees and business information, in compliance with the organization's information security policies. A key element of the role is working with the Peet's Leadership Team to determine acceptable levels of risk for the organization. The security director must be highly knowledgeable about the business environment and must ensure that information systems are maintained in a fully functional, secure mode.


  • Develop, implement and monitor a strategic, comprehensive enterprise information security and IT risk management program to ensure the integrity, confidentiality and availability of information owned, controlled or processed by the organization.

  • Manage the enterprise's security organization, consisting of direct reports and indirect reports (such as individuals in business continuity and IT operations), including hiring, training, staff development, performance management and annual performance review.

  • Facilitate information security governance through implementation of a hierarchical governance program, including the formation of an information security steering committee or advisory board.

  • Develop, maintain and publish up-to-date security policies, standards and guidelines, and oversee training and dissemination of security policies and practices.

  • Create, communicate and implement a risk-based process for vendor risk management, including assessment and treatment for risks that may result from partners, consultants and other service providers.

  • Develop and manage information security budgets, and monitor them for variances.

  • Create and manage information security and risk management awareness training programs for all employees, contractors and approved system users.

  • Work directly with the business units to facilitate IT risk assessment and risk management processes, and work with stakeholders through the enterprise on identifying acceptable levels of residual risk.

  • Provide periodic reporting on the current status of the information security program to enterprise risk teams, senior business leaders and the board of directors as part of a strategic enterprise risk management program.

  • Create a framework for roles and responsibilities with regard to information ownership, classification, accountability and protection.

  • Develop and enhance an information security management framework

  • Provide strategic risk guidance for IT projects, including the evaluation and recommendation of technical controls.

  • Liaise with the enterprise architecture team to ensure alignment between the security and enterprise architectures, thus coordinating the strategic planning implicit in these architectures.

  • Coordinate information security and risk management projects with resources from the IT organization and business unit teams.

  • Create and manage a unified and flexible control framework to integrate and normalize the wide variety and ever-changing requirements resulting from global laws, standards and regulations.

  • Ensure that security programs are in compliance with relevant laws, regulations and policies to minimize or eliminate risk and audit findings.

  • Liaise among the information security team and corporate compliance, audit, legal and HR management teams as required.

  • Define and facilitate the information security risk assessment process, including the reporting and oversight of treatment efforts to address negative findings.

  • Manage security incidents and events to protect corporate IT assets, including intellectual property, regulated data and the company's reputation.

  • Coordinate the use of external resources involved in the information security program, including, but not limited to, interviewing, negotiating contracts and fees, and managing external resources.

  • Develop and oversee effective disaster recovery policies and standards to align with enterprise business continuity management program goals. Coordinate the development of implementation plans and procedures to ensure that business-critical services are recovered in the event of a security event, and provide direction, support and in-house consulting in these areas.

  • Facilitate a metrics and reporting framework to measure the efficiency and effectiveness of the program, facilitate appropriate resource allocation, and increase the maturity of the security.

  • Understand and interact with related disciplines through committees to ensure the consistent application of policies and standards across all technology projects, systems and services, including, but not limited to, privacy, risk management, compliance and business continuity management.

  • Provides strategic direction, coaches and mentors more junior management staff.

  • Uses innovative problem solving and critical thinking approaches to proactively solve a broad range of problems across business processes and related technologies.

  • Act as a role model for innovation, professionalism, critical thinking and setting productivity pace while maintaining a collaborative and team oriented working environment.


Required Skills, Experience and Academic/Educational

  • A minimum 4 year degree in Business, Engineering, Computer Science, Information Technology or a similar discipline; Masters Degree preferred

  • 10 to 15+ years of progressively responsible technology management experience

  • CISSP certification is a plus

  • Working knowledge of PCI, SOX,HIPAA security requirements

  • Experience with Cisco, Juniper, Palo Alto Networks, Meraki, Trustwave, Microsoft and their network security technology capabilities.

  • Experience with indentiying and selecting security technologies to enable best in class security capabilities.

  • Experience in a multi model food and beverage business that include quick service retail, vertical retail, CPG, license partners, direct to consumer and wholesale.

  • Demonstrated ability to anticipate, mitigate, and resolve conflicts across workgroups.

  • Proven ability to meet deadlines and operating under tight time constraints with a strong sense of urgency.

  • Excellent communications skills: verbal, written, negotiation and presentational. Must be able to communicate technical and project management concepts in business oriented terms.

  • Excellent coaching, team building and group facilitation skills

  • Demonstrated experience in making articulate and effective oral presentations to different audiences including senior level management.

  • Excellent interpersonal skills including analytical, problem solving, organizational, issue resolution, and customer relationship management

  • Demonstrated ability to negotiate and manage business partners and external vendors who have major delivery responsibilities for projects and operations.

Our "must haves":

  • Must be self-confident, outgoing and able to communicate effectively with all levels of management and staff

  • Proven work ethic with utmost integrity

  • Desire to excel and succeed

  • Actively live and breathe the Peet's culture and lifestyle

  • Self-awareness, with a desire for constant self improvement (goal oriented)

  • Entrepreneurial spirit

  • Self motivated, passionate, empathetic, approachable

  • Outgoing, energetic, upbeat and fun!

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Director IT Security

Peet's Coffee & Tea