Director - Investor Services

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As a Director

• Investor Services with Hines, you will be part of the global Investor Services team, within the Hines Investment Management platform. You will manage a team providing sales support to the Hines Private Wealth Solutions (PWS) business. Working closely with the PWS internal and external sales teams, you will be responsible for providing expertise and resources related to the investment offerings and processes while supporting sales growth through financial intermediaries in the RIA, Wire/Bank, Broker-dealer, and Family Office/HNW channels. This person will report to the Managing Director, Investor Services, with dotted line reporting responsibilities to the Global Head of Private Wealth Solutions.

• Lead and mentor a team of 4-6 individuals focused on sales enablement functions for the PWS business, providing guidance, support, and development opportunities

• Collaborate with sales leadership to understand their needs, challenges, and opportunities, and tailor processes and tools to provide solutions accordingly

• Support capital raising efforts by managing and coordinating sales process optimization including sales technology rollouts, new products, and tactical content

• Continual improvement of PWS sales enablement, including training and support

• Create and curate sales content, tools, and resources to empower sales team throughout the sales cycle

• Closely partner with marketing, fund management, and operations teams to ensure alignment of messaging, positioning, and processes to support sales efforts

• Analyze sales performance metrics, identify areas for improvement, and develop data-driven recommendations to enhance sales effectiveness

• Demonstrate superior project management skills, liaising with individuals across the organization and adhering to deadlines, frequently managing multiple projects at one-time, all in support of fundraising endeavors

• Stay informed about industry trends, best practices, and emerging technologies, and incorporate relevant insights into strategies and initiatives

Qualifications

Minimum Requirements include:

• Bachelor's degree from an accredited institution required; MBA preferred

• Must hold a Series 7 and 63 license

• Excellent written and verbal communication skills

• Proactive, can-do, problem solver attitude

• Ability to manage multiple priorities concurrently in a deadline-drive environment

• Strong collaboration skills, evidenced by a team player mindset

• Evidence of high attention to detail

• Adept at managing people, fostering an environment conducive to learning and growth

• Advanced proficiency with MS PowerPoint, Excel, and Word

• Experience with sales support and lead generation technology solutions, including CRM systems, content management software, etc; Salesforce and Seismic experience is a plus

• Willingness to quickly learn new software/technology platforms

• Compensation

• New York: $165,000 - $200,000; Houston: will be based on experience

Closing

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024.

¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.