Director, Instructional Design Services

Maryland University Of Integrative Health Laurel , MD 20708

Posted 3 months ago

Position Summary

Maryland University of Integrative Health (MUIH) is one of the nations leading academic institutions for complementary and integrative health and wellness. For nearly 40 years, MUIH has educated and informed practitioners and leaders in health and wellness through transformative and relationship-centered programs that draw from contemporary science and traditional wisdom. Progressive graduate degrees in a wide range of disciplines are offered both on campus and online. The on-site Natural Care Center offers compassionate and affordable healthcare provided by clinical student interns in University Teaching Clinics and from highly skilled faculty practitioners. For staff and faculty, MUIH offers a collaborative and vibrant work environment that is mission and values-driven.

The Director of Instructional Design Services (IDS) plays a key leadership role in the development, delivery, and quality of online and hybrid courses. The Directors role consists of leadership and management roles (60% of time) and hands-on instructional design work on course development projects (40% of time). The Director will provide leadership and management for instructional design and development services; a team-based online course development and quality assurance model; administration of the learning management system (Canvas) and its associated technologies; and monitoring alignment of the University and out of state authorization requirements. The IDS unit is placed within the division of Academic and Student Affairs. Critical to the work and success of the Director is a commitment to a collaborative and continuous improvement mindset, student success and retention, academic quality and innovation, flexibility, and diverse perspectives and approaches. In working and leading the IDS unit, the Director will engage and partner with individuals and units across the University including information technology, academic leadership, faculty development, faculty and the Faculty Senate, professional and continuing education, library, and student and alumni affairs units.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provide leadership for a team based course development model, instructional design, and learning management system administration and support.

  • Provide leadership and supervision for IDS including instructional designers, learning management system administrator, state authorization and operations staff, faculty subject matter experts (SMEs), and contracted design and development services.

  • Establish, sustain, monitor, and assess standardized approaches, processes, tools, templates, and technologies for course design, development, and quality assurance.

  • Lead and collaborate with academic program and professional and continuing education leadership and administrators on initiatives to ensure quality and consistency in course design and development.

  • Assign course development projects and resources, in collaboration with Academic Affairs and as aligned with institutional priorities.

  • Provide leadership for the management and maintenance of key learning technologies including the Canvas Learning Management System, Canvas Catalog, and Zoom, as well as key course development technologies and resources.

  • Collaborate on the evaluation and implementation of new and improved course design and learning models and learning technologies.

  • Collaborate with faculty development on Canvas, Zoom, and other related training and resources.

  • Serve as an instructional designer for occasional online, hybrid, and face-to-face course development projects.

  • Collaborate with IDS designated staff and the Provost on out of state authorization monitoring and renewals for online education.

  • Provide administrative oversight, management, strategic planning, budgeting, data collection, and assessment for the full scope of activities conducted by IDS.

  • Generate data, data analysis, and reports for the unit and university.

  • Assess all unit function on an ongoing basis, and identify and implement process and quality improvements.

  • Engage with the external higher education community, conduct ongoing environmental scans, and research best and emerging tools, technologies, and strategies. Disseminate such to IDS staff, academic program leadership, faculty development, and administrators.

  • Collaborate with individuals and units across the University including information technology, academic leadership, faculty development, faculty and the Faculty Senate, professional and continuing education, library, student and alumni affairs units, and institutional and academic assessment.

  • Serve on various University committees and initiatives as needed.

  • Perform other duties as assigned.

Education and Experience Qualifications


  • Masters degree in instructional design, educational/instructional technology, education, or related discipline.

  • At least 5-7 years of combined experience in instructional design, educational/instructional technology, online/hybrid course development and quality assurance, accessibility/universal design, digital media, and/or learning management system administration.

  • At least 2 years of experience in a supervisory management role.

  • Experience with online course quality assurance practices and programs.

  • Experience working with a wide range of educational technologies.


  • Experience making digital course materials (handouts, images, audio, and video) accessible.

  • Experience with copyright compliance matters in the course development process.

  • Experience with Canvas, Canvas Catalog, Zoom, and Office 365.

  • Experience working in a higher education environment.

  • Experience working with faculty.

  • Experience with assessment and evaluation practices.

  • Experience in academic program design and development.

Skills and Abilities

  • Ability to lead and collaborate with multifunctional teams.

  • Ability to think creatively, critically, strategically, and solve problems.

  • Client-service, communication, collaboration, relationship building, and interpersonal skills.

  • Administrative and budget management skills.

  • Project planning, organization, and execution skills.

  • Personnel supervision and management.

To apply: Please complete the online application by July 22, 2019 for best consideration.

Supervisory Responsibility

Instructional designers, learning management system administrator, state authorization and operations staff, faculty subject matter experts (SMEs), and contracted design and development services.

Work Environment/Physical Requirements

This job operates in a professional office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to work work on a computer and interact with various software, hardware, and related technologies for extended periods of time.

DISCLAIMER: This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.

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Director, Instructional Design Services

Maryland University Of Integrative Health