About Diplomat Pharmacy:
Diplomat Pharmacy, Inc. is the nation's largest independent provider of specialty pharmacy services- helping patients and providers in all 50 states. We build solutions for today's issues while laying the groundwork for tomorrow's healthcare. Rooted in specialty pharmacy, our brands harness innovation to create a healthier world. These include:
Diplomat Specialty Infusion Group: Our specialty infusion services deliver treatments nationwide, but a high-touch approach makes our care personal.
Diplomat Specialty Pharmacy: We help patients across the country face complex and often rare conditions.
CastiaRx: The industry's leading specialty benefit manager, combining full-service pharmacy benefit manager capabilities with deep specialty expertise.
EnvoyHealth: EnvoyHealth is a full-service healthcare solutions company using innovation and technology to help partners improve lives.
Headquartered in Flint, Michigan, we are more than 2,000 professionals working together nationwide to help patients realize health, happiness, and longer, fuller lives.
What We Offer:
Diplomat understands that high quality people are required to deliver high quality care and services to our patients and customers. We combine a strong culture with meaningful work. Being part of a patient's care team is challenging, important, and rewarding. Diplomat needs strong, effective talent to lead our employees in a fast-paced and dynamic environment that fosters team work, learning, and career growth. At Diplomat, we encourage our employees to continuously learn through our internal Diplomat University classes as well as our Organizational Development team that offers leadership training and development. Listed below are some of the other benefits enjoyed by our team:
Matching 401K 100% vested on the day you sign up!
Excellent Medical, Life, Dental & Vision Insurance
Short and long term disability Insurance
9 Paid Holidays
Minimum of 3 weeks PTO
Responsible for managing pharmaceutical manufacturer relationships and contract execution for existing and pipeline products, identifying and executing on key strategic initiatives and business development opportunities with manufacturers, viewed as subject matter expert in specialty pharmacy in the healthcare industry, has working knowledge of PBM industry. Collaboration with Operations, Clinical Services, Payor and Prescriber Sales, Marketing, Envoy, Procurement, PBM, and other key groups within Diplomat for strategic approach, launch implementation, and contract management with pharmaceutical manufacturer programs and services. Proactively manages product pipelines for assigned manufacturers prior to projected launch, creates and executes tactical plans for pipeline products, and collaborates with Industry Relation's team members to help position appropriate business guidance for pipeline products for the organization.
Bachelor's degree and 5 years of pharmacy account management or related healthcare experience required; or in lieu of degree 7 years of pharmacy account management experience or related healthcare experience required. Doctorate of Pharmacy (Pharm. D.) or advanced nursing degree (e.g., Masters of Nursing) preferred and specialty pharmacy experience preferred.
Duties and Responsibilities include the following: Other duties may be assigned.
Develops and fosters relationships with pharmaceutical manufacturers at the National Account role and liaises with higher level roles as appropriate (Vice President level and above).
Successfully negotiates pharmaceutical manufacturer agreements with assistance from the Vice President, Industry Relations and Sr. Director, Industry Relations. Creates a strategy and plan prior to contract negotiations that is based on facts, opportunity assessments, financial remuneration, and relationship management. Ability to discern business tradeoffs and decision effects for the benefit of the organization is a key required skill.
Collaborates with key internal business stakeholders in the positioning and launch of new service offerings and changes to existing programs and services.
Identifies partnership opportunities with pharmaceutical manufacturers beyond traditional fee-for-service and other routine programs that provide benefit to the organization and manufacturers. Creates action plans to implement opportunities working with Senior Vice President, Industry Relations.
Positions the organization 18-24 months prior to product pipeline launch dates and creates strategic and tactical direction for new and emerging therapeutic areas that will be deemed specialty in collaboration with Senior Vice President, Industry Relations. Proactively and successfully defines the value proposition for various products for the organization.
Contributes to meeting and/or exceeding corporate goals as an individual contributor.
Working cooperatively and in collaboration with Implementation Managers, establishes, coordinates, and ensures execution of operational processes for applicable pharmaceutical manufacturer contracts to meet milestones.
Leads business reviews with pharmaceutical manufacturers and manages follow up activities promptly and professionally. Takes initiative to manage business reviews in collaboration with manufacturer partners.
For assigned manufacturers, routinely reviews and provides guidance to Senior Vice President, Industry Relations on relevant market changes, pricing implications, payor reimbursement, pipeline updates, and financial implications to the organization. Also, is accountable for pull through of changes/updates as appropriate per the direction of the Sr. Director, Industry Relations and in collaboration Implementation Managers.
Increases awareness of and assists with coordinating training programs for pharmaceutical manufacturers in collaboration with the Diplomat University team.
Establishes project timelines, anticipates adjustments to timelines, and drives projects to achieve milestones.
Represents the organization at various national and regional meetings and required to attend/participate in at least 1 national meeting annually and at least 2 regional meetings annually. Invited presentations at these events are strongly encouraged.
Actively participates in IR team meetings, team building events, and trainings.
Strategically collaborates with cross-functional teams and is looked to as an emerging leader in Industry Relations.
Supports key activities as needed in collaboration with Envoy, Diplomat University, Payor and Prescriber Sales, Operations, Clinical Services, Procurement, Business Development, PBM, and other groups within the organization.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are a representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel Requirement: Up to 50%
Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
Ability to comprehend and apply principles of advanced calculus, modern algebra, and advanced statistical theory. Ability to work with concepts such as limits, rings, quadratic and differential equations, and proofs of theorems.
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.
To perform this job successfully, an individual should demonstrate proficiency with Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Outlook, Sharepoint, Tableau, Visio, and project and contract management software. Familiarity with the organization's dispensing and clinical management platforms is required.
Information Security Expectations:
While performing the duties of this job, the employee is required to abide by Diplomat's information security policies, employee handbook and security and privacy regulatory requirements. Each employee is responsible for the secure and appropriate handling of Diplomat information, information received by customers, other companies and/or external parties.
Knowledge, Skills and Other Abilities:
Problem solving skills
Strong verbal communication and presentation skills
Anticipate meeting needs with pharmaceutical manufacturers and plan meetings accordingly with key internal stakeholders
Written communication skills
Ability to possess a comprehensive understanding of the legal and regulatory market for pharma services including guidelines, contract and service structure, product pipeline, pricing, and relationship management
Business and therapeutic knowledge of specific core areas
Ability to maintain constructive working relationships with patients, families, co-workers, community organizations and physicians
Ability to be detail-oriented
Ability to multi-task
Excellent problem solving and communication skills with the ability to accurately anticipate changing market dynamics, assessing the impact of changes on the organization's business, and professionally articulating information to key internal stakeholders.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk; sit and use hands. The employee is occasionally required to stand.
Equal Employment Opportunity and Affirmative Action: Diplomat provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Diplomat complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Diplomat Pharmacy, Inc.