Metlife, Inc. Cary , NC 27518
Posted 1 week ago
Role Value Proposition:
MetLife is a leader in providing insurance and protection products to customers around the globe. MetLife has undertaken a digital transformation journey to deliver innovative and industry-leading digital solutions, employing innovative cloud and engineering technologies, and agile development practices.
We are looking for a Director of Customer Identity & Access Management (CIAM) to lead a team of talented and enthusiastic engineers who are responsible for the reliability, performance, and security of our customer identity management platforms. Additional tasks include introduction of new security patterns and features as well as migration of apps to new identity target platforms in partnership with our identity SRE team.
As Director of CIAM technology and the product owner you will be a critical member of Identity and Access Technologies embedded in Global Security. You will have the opportunity to drive innovative identity solutions using modern authentication and cloud based IDP solutions.
Key Responsibilities:
Manage, mentor, and coach a team of identity engineers, setting clear goals and expectations, providing regular feedback and performance reviews, and facilitating career development and growth
Establish best practices, standards, and processes for CIAM, including monitoring, alerting, logging, testing, automation, and documentation executed by our SRE team
Create roadmaps aligning Global Security, Line of Business and application architects on strategic and tactical needs with modern authentication patterns
Delivers fit for purpose, secure, scalable identity platform integrations in an agile framework that evolves with the line of business via collaboration with AD teams, cloud teams, business, and engineering across all levels of the organization
Domain expert and technical authority within an Insurance or Finance organization with demonstrable hands-on skills
Domain expertise in Application/User Security and Cloud Technologies/Architectures
Work closely with software engineering, security peer teams, infrastructure, and other enterprise teams in validating and implementing proposed solutions
As a technical leader, by example you will mentor your engineers' capabilities to apply modern technology and technique for enterprise solutions through your hands-on experience
Consolidate various identity stores and IDP technologies, driving integration and simplification of a diverse identity eco system
Opportunity to assist hands-on with modern IDP solutions for critical projects
Evangelize and raise the bar technically of the whole identity & access management organization through training, publishing, and mentoring
Essential Business Experience and Technical Skills:
Required:
Bachelor's degree in an engineering discipline (Computer Science, Information Technology, Math or other engineering equivalent)
7+ years' experience in IAM/CIAM and strong technical experience with building and operating enterprise-scale identity solutions
IDaaS, Web Application Management, and API Security experience are necessary
5+ years of experience with security including hands-on knowledge of SAML 2.0, oAuth, OpenID Connect, SSO, Multi-Factor Authentication, cloud security, etc.
3+ years of knowledge with Cloud Computing platforms with preferred experience in Azure
Knowledge and hands-on experience with Ping Identity and SiteMinder
Demonstrated expertise in security, operational, and resiliency architecture principles
Excellent verbal and written communication skills with focused attention to detail, as well as demonstrated professionalism and time/task management skills
Strong analytical skills with demonstrated ability to apply analysis to actionable insights
Thought leadership
Preferred:
Agile and DevSecOps experience
Demonstrated influencing and negotiating skills
Demonstrated business acumen, especially in insurance and financial industries and systems
IT Experience in enterprise-scale organizations in an engineering or security role
Knowledge of multiple technology disciplines, or an equivalent combination of education and work experience
Knowledge and hands-on experience with Okta or ForgeRock
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2023 "World's Most Admired Companies" as well as the 2023 Fortune 100 Best Companies to Work For , MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible. Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
Metlife, Inc.