Director: Human Resources Operations

Title Code:

Director: Human Resources Operations

JOB SUMMARY

Oversees all functions for the Division of Human Resources Operations which includes the areas of Benefits (employee and retiree) and Payroll. Responsible for designing, implementing, and managing comprehensive benefits packages and payroll processes to maximize efficiency and cost-effectiveness.

Additional Work Days/Hours

Based on the assignment, the following additional work days and/or hours may be required as needed:

• Emergencies

• Evenings/Nights

• Extended hours

• Peak season

• Summer hours

• Weekends

ESSENTIAL DUTIES/RESPONSIBILITIES

• Provides leadership for the HR Operations section of HR which includes the functions of Benefits (active & retiree) and Payroll. Evaluates performance of managers and support staff. Develops, implements, and oversees appropriate HR Operations procedures and controls.

• Works as a team member with Human Resources and Technology division personnel to coordinate changes and upgrades to the Human Resources Information System.

• Ensures compliance with relevant laws, regulations, negotiated agreements and Board Policy/Regulations as they relate to the functions within HR Operations.

• Oversees all aspects of employee benefits including health care, wellness, EAP, flexible spending, life insurance and other voluntary benefits. Coordinates the RFP process with Purchasing as required. Implements new benefits offerings as appropriate. Oversees the annual health care open enrollment process including review of experience for rate setting.

• Oversees the AACPS Supplemental Retirement Plan Committee and acts as a Plan Administrator.

• Maintains liaison with heads of other departments and external financial and retirement system auditors on HR Operations matters.

• Researches and resolves payroll, benefits and system related problems. Refers problems to appropriate outside agencies for resolution as appropriate.

• Interprets Board Policies and Regulations and HR procedures and coordinates their implementation. Makes recommendations for new Policies/Regulations and revisions to existing Policies/Regulations.

• Represents the division as assigned in meetings with other officials and organizations.

• Performs other related duties as assigned within the same classification or lower.

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Master's Degree in Business or Public Administration, Human Resources Management, Finance, or a related field from a regionally accredited college or university required;

• Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position.

Experience

• Ten (10) years progressively responsible professional experience in Human Resources Operations which includes the areas of employee and retiree benefits and employee payroll. required; and

• Seven (7) years management experience in the human resources, preferably in a governmental agency or public school system required;

• Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position.

Knowledge, Skills, Abilities and Other Characteristics

• Ability to supervise the work of others.

• Demonstrated excellent project management skills and ability to successfully manage multiple tasks simultaneously.

• Demonstrated excellent organizational, analytical and planning skills.

• Demonstrated excellent oral, written, and presentation communication skills.

• Demonstrated excellence establishing and maintaining high customer service standards.

• Knowledge of AACPS Negotiated Agreements, Policies and Regulations and Employment Law.

• Knowledge of, and experience with, Human Resources data systems highly desirable.

• Familiarity with and utilization of database management software systems, spreadsheet applications, data file manipulation, and document preparation.

• Demonstrated ability to effectively work and communicate with diverse populations.

• Ability to travel and attend after hours or weekend division activities is essential.

• Demonstrated proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite -Word, Excel, Outlook, Crystal Reports, and/or PowerPoint preferred).

Licenses and Certifications

Employee must retain active licenses, certifications, and enrollment as a condition of employment.

• Hold or be eligible for Professional in Human Resources (PHR) issued by HR Certification Institute (HRCI) preferred; or

• Hold or be eligible for SHRM Certified Professional (SHRM-CP) issued by Society for Human Resource Management (SHRM) preferred; or

• Hold or be eligible for Fundamental Payroll Certification (FPC) issued by American Payroll Association preferred; or

• Hold or be eligible for Certified Payroll Professional (CPP) issued by American Payroll Association preferred; or

• Hold or be eligible for Project Management Professional (PMP) Certification issued by Project Management Institute (PMI) preferred.

• Hold or be eligible for Driver's License (DL) Class C Non-Commercial issued by Maryland or State of Legal Residence (MVA/DMV) required; and

• Daily access to reliable transportation.

Driving Requirements

• Driving is required to conduct bona fide Board business that is within the scope of employment in this position.

• Personal Vehicle

LEADERSHIP ROLE

• Executive level supervisor

People Management

• This position acts as the manager for 1 to 5 direct staff.

• This position acts as the manager for 11 to 49 indirect staff.

• This position manages 1 to 2 departments.

Management Duties/Responsibilities

• Interviews, selects, and trains employees.

• Sets/adjusts pay rate and work hours.

• Directs the work of employees.

• Maintains records for use in supervision.

• Assess employees' performance (productivity/efficiency) to make promotional recommendation/other status changes.

• Handles employee complaints/grievances.

• Disciplines employees.

• Plans the work.

• Determines the techniques to use.

• Apportions the work among the employees.

• Determines the type of materials, supplies, machinery, equipment or tools to be used of materials or merchandise to be brought, stocked and sold.

• Controls the flow and distribution of materials or merchandise and supplies.

• Provides for the safety and security of the employees or the property.

• Plans and controls the budget.

• Monitors and implements legal compliance measures.

PHYSICAL DEMANDS/WORKING CONDITIONS

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Standing: under 1/3 percent of the time

• Walking: under 1/3 percent of the time

• Sitting: over 2/3 percent of the time

• Keyboarding: over 2/3 percent of the time

• Reaching (with hands and/or arms): under 1/3 percent of the time

• Talking: over 2/3 percent of the time

• Hearing: over 2/3 percent of the time

• Repetitive Motions: over 2/3 percent of the time

• Eye/Hand/Foot Coordination: between 1/3 and 2/3 percent of the time

• Driving: under 1/3 percent of the time

• As required by the duties and responsibilities of the position.

Vision

The vision demands with correction described here are representative of those that must be met to successfully perform the essential functions of this job.

• Close vision (clear vision at 20 inches or less)

Work Environment

Location

• Office, school or similar indoor environment: over 2/3 percent of the time

• Outdoor environment: under 1/3 percent of the time

Noise Level

• Quiet: over 2/3 percent of the time

Weight & Force

Lifting and carrying requirements

• None:

Travel Requirements

• 10% quarterly day travel within the state possibly for meetings with vendors, or statewide partners.

JOB INFORMATION

Approved Date: 6/1/2024 Established Date: 4/1/2024 Title Code: A06338 Title: DIRECTOR: HUMAN RESOURCES OPERATIONS Alternate Title: Director: Human Resources Operations Reports to Generic: Chief Officer Reports to Specific: OFFICER: CHIEF HUMAN RESOURCES

ORGANIZATION

Division: Human Resources Business Unit: Human Resources Operations Department: Negotiated Agreement: N/A

HR JOB INFORMATION

Unit: VI Days Worked: 260 FLSA Exemption Status: Exempt Grade:

EG02

Click HERE to view salary scale. Scroll down to locate (Unit 6 - Executive Salaries).

Essential Job: Months Worked: 12 Hours Worked: 8 Job Family: Executive/Cabinet Sub-Function: Executive Level

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