Director - HT PS Service Delivery

Hewlett Packard Enterprise Santa Clara , CA 95051

Posted 3 months ago

At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work. What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.

We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values: partner, innovate and act.

Our legacy inspires us as we forge ahead, always pushing to discover what's next. Every day is a new opportunity to advance and grow ourselves, our company and the industry. Some people call it an obsession, we call it a way of life.

What you need to know about the job

Job ID: 1055323 Date Posted: 12/16/2019 Primary Location: Santa Clara, California Job Category: Engineering Schedule: Full time Shift: No shift premium (United States of America)

Directs and manages a diverse team of engineering professionals performing research, development, design and/or implementation of products, services, solutions for the company's portfolio. Responsible for creating and communicating technical strategy within the organization and/or across the function.


  • Provides direct and ongoing strategic leadership for a department or

functional organization of multiple subordinate managers and high-level individual contributors designing and developing engineering solutions utilizing multiple engineering disciplines for products, systems, software, and solutions.

  • Creates strategic and tactical operations and resource plans, goals, and priorities for assigned organization based on business and technology roadmap and functional objectives.

  • Manages headcount, deliverables, schedules, and costs for the organization, ensuring that resources are appropriately allocated and that goals, objectives, timelines, and budgets are met in accordance with organizational metrics and business plans.

  • Engages with program managers, marketing, supply chain, technical leaders and executives to communicate program status, escalate issues, and guide and influence strategic decision-making

  • Manages senior relationships and escalated issues with outsourced partners and suppliers, including setting expectations regarding deliverables, product quality, schedules, and costs; ensures that organization is effectively leveraging outsourced resources.

  • Identifies opportunities for and drives organizational initiatives and programs to support business process improvements and cost reductions.

  • Provides overall people-care management for direct reports, including hiring, setting and monitoring of annual performance plans, coaching, and career development; drives and fosters organization-wide performance standards, expectations, and practices to support ongoing team member and process development.

Education and Experience Required:

  • First level university degree or equivalent experience required. May have advanced university degree.

  • Typically 15 or more years of related work experience, including 10 years of people management experience.

Knowledge and Skills:

  • Strong leadership skills, including coaching, team-building, and conflict resolution.

  • Organizational and strategic management skills, including budget and business planning and forecasting.

  • Strong analytical and problem solving skills.

  • Ability to manage human capital across multiple geographies and organizations to drive workforce development and achieve desired results.

  • Advanced communication skills catered to a wide variety of audiences.

(e.g. written, verbal, presentation); mastery in English and local language.

  • Extensive business acumen, technical knowledge, and industry experience encompassing one or more engineering, technology, and product domains.

  • Advanced multi-tasking and prioritization skills.

  • Advanced relationship management skills, including partnering and consulting with senior management and executive roles for internal and external partners.

  • Good understanding of the company's policies and processes.

HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status

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Director - HT PS Service Delivery

Hewlett Packard Enterprise