Job Title: Director, Health, Safety & Environment/Risk Management
Responsible for the leadership, innovation, governance, and management necessary to identify, evaluate, mitigate, and monitor the company's operational risk as it relates to Health & Safety, Environmental (HSE) and hazardous risks. Develops Enterprise Risk Management tools, practices, and policies to analyze and report enterprise risks. Develops tools and programs to monitor and analyze health and safety risks throughout the organization. Accountable for ensuring effective hazard (insurable risks) risk management for the organization and supervising, leading and/or directing key risk stakeholders. This position also has responsibilities for Business Continuity Planning activities for the Health & Safety and Human Resources organization. This position will report directly to the Senior Vice President & Chief Human Resources Officer.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Ensures internal Group level reporting requirements are met and is a member of the Global HSE team.
Manages health, safety and environment team.
Coordinates, oversee, conduct all safety community of practice (COP) meetings, monthly safety calls, and coordinate annual company-wide meeting as necessary.
Maintains company safety manual to include the development of new safety programs in response to identified hazards or new OSHA requirements.
Ensures that federal, state and local safety laws, regulations, codes and rules are observed, and that OSHA recordkeeping and reporting requirements are met.
Ensures all operational locations and worksites are adhering to OSHA, FAA, DOT and all other applicable regulations as well as Serco policy and written corporate safety mandates.
Responsible for the management and administration of the process of identifying, measuring and managing insurable or hazard risks, developing reports and plans, and analyzing risk/insurance problems and defining and/or overseeing the implementation of the risk solutions that help optimize operations.
Prepares loss analyses and budgets, identifying exposures, recommending solutions, implementing approved programs, promoting loss prevention, updating and monitoring compliance with insurance procedures and managing safety/risk management manuals, policies and procedures.
Conducts and oversees risk assessment activities, including but not limited to, facility safety audits, internal quality audits, strategic and operational assessments of facilities, organizational structure, staffing, policy, procedure in support of company goals and objectives while ensuring compliance with federal, state, and local regulations, and organizational policy and procedures.
Identifies and recommends the best business practices to reduce operating costs while improving productivity.
Identifies, evaluates, and implements corrective action against risks that may result in injury, property loss, damage, or legal liability.
Analyzes and classifies risks as to frequency and potential severity and measures financial impact of risk on company.
Compiles, analyzes, and interprets statistical data related to exposure factors concerning occupational illnesses and accidents and prepares reports for information of personnel concerned.
Conducts or directs research studies to identify hazards and evaluate loss producing potential of given system, operation, or process.
Develops accident-prevention and loss-control systems and programs for incorporation into operational policies of organization. Manages and coordinates safety activities, through identified health and safety leads, to ensure implementation of safety activities throughout organization.
Identifies and appraises conditions that could produce accidents and financial losses and evaluates potential extent of injuries resulting from accidents.
Manages accountabilities in the administration of first- and third-party workers' compensation claims.
Manages domestic and/or international claim management strategies critical to the organization's success.
Selects appropriate techniques to minimize loss, such as avoidance (reducing chance of loss to zero), loss prevention and reduction (reducing frequency and severity of loss), retention (including self-insurance and planned noninsurance), grouping of exposure units (to increase predictability of loss), and transfer (placement of property, activity, or risk with other establishment or insurers).
Directs loss prevention and safety programs.
Selects and directs activities of safety, engineering, and loss prevention experts.
Coordinates the administration of injury reporting, return-to-work, workers' compensation insurance, and risk management and mitigation functions.
Interfaces with third party administrators and examiners for worker's compensation, longshore, and Defense Base Act claims.
In close collaboration with Finance, recommends the purchase of insurance programs, management of claims and loss control activities, management of relationships with third party service providers including brokers, insurers and other TPAs.
Operationalizes programs, policies, and procedures for: reporting, investigation, and analysis; resolution/outcome management; and the delivery of claim information.
Operationalizes the design, analysis and delivery of claim information which influences risk management behavior through performance metrics and benchmarking.
Builds, maintains, and manages relationships with claims adjusters, insurers, legal counsel, and other claims related parties. Prepares operational and risk reports for management analysis.
Domestic and International travel will be required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format.
Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, and ratios to practical solution.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Experience with Microsoft Office products and 3rd party Risk Management Information Systems.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Experience in identifying high potential/high performing team members.
Must be able to successfully work and collaborate across the organization to include senior leadership, operations, functional areas, supervisory personnel and employees.
Ability to motivate peers, subordinates and effectively partner with colleagues internally and within the industry.
Effective decision-making skills on complex matters; strong leadership and communication skills to effectively lead, influence and direct others, sound understanding and experience in implementation dependencies to include execution and risk factors.
Bachelor's degree (B.A./B.S.) from a fully accredited four-year college or university. Minimum of six years related experience and/or training. An equivalent combination of education and experience is acceptable. Minimum 5 7
years management experience is preferred.
Preferred Certificates, Licenses, Registrations
Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. Military, numerous U.S. Federal Civilian Agencies, the Intelligence Community, the Government of Canada, State and Local Governments, and Commercial Clients. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco has approximately 6,000 employees with an annual revenue of $1 billion and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset, and our success directly relates to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco''s people share a passion for delivering ethical service, innovation, and a commitment to results. We trust our people to deliver. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).