The Global Communications function is a group of trusted advisors focused on driving forward a company reputation-first model and strategy that engages our audiences in the ways they choose. Through an outside-in approach, we are striving to assertively build trust, improve our influence and demonstrate the health and societal value that our company creates for the world as an inventor and as a catalyst for addressing inequities. We are looking for people to join the Global Communications team who are passionate about raising our reputation and having a positive impact on our business and mission.
Health care is increasingly being driven at the community level and consumers are becoming more empowered to manage their care - resulting in the need for a comprehensive communications and engagement approach for these critical stakeholders. This position will lead our enterprise communication and engagement strategy for consumers and communities on behalf of Global Communications team. The ideal candidate for this role will serve as the above brand, enterprise-wide subject matter expert on these audience segments and will be able to work effectively across all divisions and functions within the company to drive forward a comprehensive reputation-first communications approach.
The position requires a candidate that has extensive experience developing and driving forward communications strategies to effectively engage consumers and communities within the health care ecosystem. The candidate for this role will need to be knowledgeable about the trends shaping public health within the U.S. and globally including the importance of social determinants of health. This position will require working knowledge of how to leverage data and insights to build a deep understanding of the unique communication patterns of each stakeholder segment including information needs, preferred communication channels, and tailored messaging.
Develops enterprise and segment-specific communication strategies for consumers with a focus on health prevention including supporting our vaccine confidence and resiliency communication efforts
Drives community-based communication strategies to address health inequities in alignment with our company's business priorities and Diversity & Inclusion strategy
Creates communication strategies to further elevate our leadership in Health Literacy and support measurable adoption of health literate principles within the company's consumer and patient-facing materials
Drives insights generation for above-brand efforts with consumer and community segments
Serves as an external thought leader on engagement trends and best practices related to these stakeholders
Engages and builds trusting relationships with external stakeholder groups including civic, patient and social organizations
Aligns proactive strategic communications plans with the corporate owned, earned and paid media plans
Manages time-sensitive consumer and community issues
Supports direct report(s) and manages outside agencies
Bachelor's degree in Communications, Marketing or Public Health preferred
Eight years' experience in Communications, Marketing or Public Health; five+ years in management role
Experience managing large scale consumer and community programs with third party partners
Ability to navigate a complex matrixed organization, think creatively, and develop solutions
Excellent written and oral communications skills across a variety of mediums/channels (e.g., print, digital, presentation) and knowledge of digital tools and platforms
Highly developed analytical and problem-solving skills with strong ability to develop new, innovative ways to drive communications in a rapidly changing environment
Maintains direction and focus through proactive, integrated planning; takes an organized, data-driven approach
Leadership to appropriately guide, mentor and develop team members
Must be collaborative, proactive, curious with a learning mindset and bias to outside-in
Our Support Functions deliver services and makes recommendations about ways to enhance our workplace and the experience of working at our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.
Merck & Co., Inc., Kenilworth, New Jersey, USA is known as "Merck" in the United States, Canada & Puerto Rico. We are known as "MSD" in Europe, Middle East, Africa, Latin America & Asia Pacific. We are a global biopharmaceutical leader with a diverse portfolio of prescription medicines, oncology, vaccines and animal health products.
We are driven by our purpose to develop and deliver innovative products that save and improve lives. With 69,000 employees operating in more than 140 countries, we offer state of the art laboratories, plants and offices that are designed to Inspire our employees as we learn, develop and grow in our careers. We are proud of our 125 years of service to humanity and continue to be one of the world's biggest investors in Research & Development.
What we look for
In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.
NOTICE FOR INTERNAL APPLICANTS
In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.
If you have been offered a separation benefits package but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.
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Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
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Merck & Co., Inc.