Director, Graduate Admissions

About Us

Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country.

With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe.

Our university's vibrant culture, career opportunities, mission and values and rich benefits make us an employer of choice. We are part of the University System of Georgia. Kennesaw State will exemplify the power and promise of a student-centered, research-driven university.

Our institutional values are student-inspired, promise-fulfilling, true to ourselves, elevational, open and impact-generating. In addition, we support the University System of Georgia core values of accountability, excellence, integrity and respect. We are searching for talented people to join Kennesaw State University. Come to KSU and find your passion.

Location

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Job Summary

Provides innovative leadership in supporting the University's graduate enrollment goals. Utilizes high-quality, data-driven, evidence-based enrollment decisions, and best practices in admission processing and enrollment management, while collaborating with faculty directors and coordinators across campus.

Promotes recommendations for new recruitment ideas, marketing strategies, and process improvements that facilitate the University's graduate enrollment goals. Responsible for developing and administering policies and procedures, budgetary decisions, extensive scope and impact of decisions on both internal and external contacts. Requires supervising personnel and day-to-day program management and reporting under university-wide direction. Areas of focus are graduate domestic and international recruitment, operations and application processing, and overall CRM Administration of the Graduate Application and its associated activities.

Responsibilities

KEY RESPONSIBILITIES

1.Provides leadership and support to the assigned department, division, and university stakeholders

2.Leads the human capital efforts related to hiring, training, coaching, and providing developmental learning opportunities

3.Directs and administers the operation of services of the Office of Graduate Admissions within the Graduate College

4.Participates in the development of strategic, data-driven new student admissions recruitment, marketing, enrollment strategies and goals in collaboration with leadership

5.Communicates with prospective students, community partners, and graduate program stakeholders and staff to support a smooth in the graduate admissions process that leads to enrollment at Kennesaw State University

6.Directs and administers the CRM system operation of services to ensure the efficient and timely processing of applications to enrollment decision

7.Analyzes data regarding new student admissions to assess status toward goals, areas of concern, and relevant trends, and use of that data to adjust initiatives

8.Assesses and assists in developing needed technologies to increase service to students and efficiencies in processes

9.Actively engages with the College's management team; proposes ideas and solutions for the successful progress of the goals and initiatives regarding enrollment management

10. Develops, trains, implements, maintains, and communicates services and programs to relevant stakeholders

11. Collaborates with campus-wide units external to the assigned department to enhance services provided

12. Contributes and participates in the strategic planning process and future direction of the department/division

13. Executes reports related to record audits, interprets results, delivers analysis and implements needed resolutions

14. Responsible for effective departmental budget management by establishing cost controls and deliberate spending plans

15. Ensures compliance with all federal, state, NCAA, USG and Kennesaw State University rules and regulations

Required Qualifications

Educational Requirements

Bachelor's degree from an accredited institution of higher education

Other Required Qualifications

Current, valid, and unrestricted driver's license

Required Experience

Eight (8) years of related experience including previous management and/or supervisory roles

Preferred Qualifications

Preferred Educational Qualifications

An advanced degree from an accredited institution of higher education

Preferred Experience

Experience working with collegiate and in particular, graduate admissions

Experience supervising a large group of employees

Expert-level user of Higher Education CRM systems

Proposed Salary

The budgeted salary range is $99,500 to $126,900. Offers are based on relevant experience.

Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits

Knowledge, Skills, & Abilities

ABILITIES

Able to manage time and resources to meet assigned deadlines

Able to work collaboratively with staff, faculty, administrators, and student leaders

Analytical thinking and creative skills

Able to perform certain duties and attend required meetings in lieu of the Division's leadership

Able to handle multiple tasks or projects at one time meeting assigned deadlines

High level of empathy and ability to deal with difficult and confidential situations

KNOWLEDGE

Working knowledge and abides by the regulations of the Family Education Rights and Privacy Act (FERPA)

SKILLS

Excellent interpersonal, initiative, teamwork, problem solving, organization, communication (verbal and written), time management, project management and presentation skills

Proven track record administering a results-oriented program

Demonstrated leadership

Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, BANNER, NolijWeb, DegreeWorks, CRM, and SAS reporting)

Strong attention to detail and follow up skills

Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect.

These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Other Information

This is a supervisory position.

This position does not have any financial responsibilities.

This position will be required to drive.

This role is considered a position of trust.

This position does not require a purchasing card (P-Card).

This position may travel 25% - 49% of the time

Background Check

• Standard Enhanced

• Education

• DMV

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening

results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf