Subway Kansas City , MO 64126
Posted 2 weeks ago
We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe.
Director, Franchise Performance
Region: Kansas City, Missouri
Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.
Why Join Us?
At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement … in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier.
Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.
About the Role:
We have an exciting opportunity to support our Subway Market Operations function as a Director of Franchise Performance based in the USA. The Director of Franchise Performance (Subway Market Operations) will lead and set goals for a team of 7-8 Franchisee Business Partners. Managing a book of business of 400-500 restaurants. In addition to the responsibilities outlined in assigned territory, coach Subway franchise owners on increasing sales and profitability and thereby enabling them to grow their portfolio. Works with senior leadership team to define the group's strategic objectives; translates the group's objectives into centralized operational priorities and plan. Partners with Business Unit leaders and operational teams to define necessary budget, resourcing and logistics management needed to effectively support planned restaurant openings, projected sales and new product/innovation implementations. Leads resourcing and planning coordination across operations support, shared services (e.g., franchise sales, leasing, construction and equipment/design) and each of the Brand operations teams to ensure alignment and operational support for the franchisees.
If you feel that this is the role for you, and you are successful with your application, be ready to be Bold, Empowered, Accountable, and ready to have Fun in a fast paced and agile working environment.
Responsibilities include but are not limited to:
Qualifications:
Bachelor's degree in business administration, hospitality management, or related field preferred.
Minimum 8 years of job specific experience, with 3-5 years of supervisory experience preferred.
Must demonstrate excellent written and oral communication, must be able to communicate with all levels of leadership and franchises.
Ability to problem solve on a large scale with a regional area of restaurants required.
Must work well independently under minimal supervision with strong capability to make autonomous decisions.
Previous experience in managing a portfolio of at least 500 restaurants and/or a portfolio of $75M+ preferred.
High level skillset with the ability to identify potential profit wins and losses through business reviews.
Must be able to adapt to different situations and personalities, while maintaining a degree of personal integrity and time management with a sense of urgency.
Ability to provide influential direction on a large scale to franchisees to help reach their goals and align with brand standards, required.
Lead generation, CRM, and sales systems leadership.
Travel Requirements: 50% of the time, occasional overnight travel required.
Must live within the assigned territory.
What do we Offer?
Insurance Plans
401K
Competitive Bonus
Mobility Allowance
Tuition Reimbursement
Company Holidays
Employee Resource Groups
Volunteering time
And Many More…..
The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/M/F/D/V
Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working condi
The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/M/F/D/V
Other details
Job Family SMO- Field
Pay Type Salary
Employment Indicator Regular
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