Director For Student Recruitment

Description

Columbia Basin College (CBC) is committed to our vision to be the educational home that transforms students' lives through economic and social mobility. We are one of eight Hispanic-Serving Institutions in Washington state with Hispanic students representing just under half of our student population. As such, CBC is committed to discovering and enacting innovative ways to intentionally serve Hispanic students while serving all. We center equity in all that we do and seek to attract and retain engaged individuals committed to helping all students be successful in accomplishing their goals.

The Director of Student Recruitment leads the College's student recruitment initiatives, financial aid outreach, and reentry to support the overall mission of the college and align with strategic priorities. This position creates visibility in the community, connection and alignment with K-12 education, and represents the programs and initiatives of the college at various outward facing events. The Director is responsible for developing and executing a robust student recruitment plan annually while working closely with administration and academic programs across divisions to meet the enrollment goals programmatically and institutionally. The Director will serve as a co-lead for the Marketing & Recruitment subgroup of the Strategic Enrollment Management team for the College. Additionally, the Director oversees the campus visit programming and student ambassador roles for near peer recruitment and educational awareness in the community.

The Director reports to the Assistant Vice President for Marketing & Outreach.

This position is open until filled with priority consideration given to those applicants who submit a complete application by July 16, 2024 at 11:59 PM PST. The College will conduct initial interviews with selected candidates via Zoom and will conduct on-campus interviews with finalists.

If you have questions or need assistance during the application or search process, please contact the recruiter for this position, Ashley Jordan at ajordan@columbiabasin.edu or (509) 542-4567.

Primary Responsibilities

• Supervise and manage all areas Student Recruitment, Financial Aid Outreach and Reentry Navigator programs including goal setting, staffing and training, budgetary oversight and outcomes;

• Develop relationships and serve as liaison with targeted schools and agencies in the ESD 123 service area to promote post-secondary education ties to Columbia Basin College programs and industry workforce demands;

• Review, implement and continue to be the subject matter expert on a customer relationship management (CRM) system to manage the recruitment messaging and admission funnel communications related to enrollment goals;

• Plan, implement and coordinate CBC's student recruitment program to reflect enrollment goals of the College and ensure the team of three recruiters have expert knowledge on programs and pathways to accurately represent the college;

• Oversee the recruiting, selection, training, and evaluation of the fifteen students on the Student Ambassador Team to serve as near peer advocates for the College as part of the Student Recruitment initiatives;

• Develop and implement a Financial Aid Outreach program that serves the ESD 123 region schools with increasing the application volume of financial aid application submissions for high school seniors by hiring, training, and creating materials related to the Free Application for Federal Student Aid (FAFSA) and Washington State Financial Aid (WASFA) under pilot program through HB 1835 to serve the K-12 schools and community;

• Facilitate and oversee College involvement in community events such fairs, summer camps, expos, tours, counselor workshops, campus tours during the hiring process for faculty and staff and other areas as deemed appropriate;

• Plan develop, and maintain departmental budgets for the expenses related to Student Recruitment, Financial Aid Outreach and Reentry Navigator program areas used for staffing and meeting institutional enrollment goals; and

• Other duties as assigned.

Required Qualifications

• Bachelor's degree in education, student services, or related fields from an institutionally accredited college or university;

• Three years of experience working with secondary education, career exploration, community development, and/or at a college/university;

• Familiarity with the Washington K-12 school system, the Community College Mission, and with CBC programs, policies and procedures.

Preferred Qualifications

• Master's degree in education, student services, or related fields from an institutionally accredited college or university.

Competencies

Departmental Management: Ability to effectively and efficiently manage a department including all related administrative and supervisory functions involving personnel and budget management;

Project Management: Manage projects by focusing attention on key priorities; evaluate approaches, determine feasibility, and adjust plan as needed; develop plans, coordinate projects and teams; communicate changes and progress; complete projects on time and on budget; perform well without direct supervision; do complex work independently; follow tasks through to completion;

Quality Management: Set clear quality requirements; measure key outcomes; improve processes, products, and services;

Leadership: Lead through influence, rather than authority, and take ownership and accountability for the area of responsibility and decisions made; demonstrate confidence within area of expertise - promote a cooperative work environment; ability to appropriately apply leadership techniques to motivate, develop and guide employees;

Conceptual Thinking: Have the ability to understand a situation or problem by identifying patterns or connections, and addressing key underlying issues; use past professional or technical training and experience, creativity, inductive reasoning, and intuitive processes to find potential solutions or valuable alternatives that may not be obviously related or easily identified; think "outside the box";

Oral & Written Communication: Speak clearly and persuasively in positive and negative situations; listen and get clarification; respond well to questions; demonstrate group presentation skills; participate in meetings; structure and convey information clearly and effectively through both formal and informal documents; review and edit written work constructively; ability to tailor to audience in mind;

Student Centered: Attention, interest, activities and efforts are centered upon the best interest of students; create and support an environment that enables learners to achieve their personal, academic, and professional goals; provide courteous and helpful responses to all customers, whether they be students, general public or employees from another department;

Support for Diversity, Equity and Inclusion: Reflecting CBC's mission, vision and values, support initiatives that expand the human qualities that differentiate our workplace and educational setting. Demonstrate and advocate an understanding of differences, open mindedness, compassion, sensitivity and interest in differing viewpoints given the diverse population and show a deep commitment to the involvement of colleagues, students and community members to student experience and success honoring freedom of expression as fundamental to personal, professional and organizational growth;

Accountability: Accountable for own actions, decisions, errors, mistakes and/or failures to act when appropriate; accept responsibility when given, understand what duties employee is responsible for and can be counted upon to carry out those responsibilities; and

Teamwork: Demonstrate a willingness to work with, and help others in completing job assignments, the ability to accept constructive criticism, and to cooperate with fellow employees and supervisors; demonstrate alignment with the "Yes And" culture, (e.g., being present and listening, making each other look good, embracing change and failure and choosing positivity).

Terms of Employment

This is a full-time, overtime exempt staff position. The typical work hours are Monday through Thursday 7:00 a.m. to 4:30 p.m., and Friday 7:00 a.m. to 12:00 p.m.; however, work hours may vary due to work demands and some evening and weekend work may be required.

CBC is an equal opportunity employer and complies with the letter and spirit of all federal and state laws. CBC encourages applications from qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or other legal protected characteristics. Candidates who need any accommodation in the application process or in employment should contact the Office of Human Resources.

CBC offers excellent medical/dental insurance, life insurance, long-term disability, paid leave, retirement plans, and a variety of benefit options. Please view the "Benefits" tab for comprehensive benefits information.

Successful candidates must meet the following requirements:

• Provide proof of lawful permanent residency or other appropriate work authorization as required by the Immigration Reform Control Act of 1986.

• Disclose any substantiated findings or any ongoing investigations related to sexual misconduct as required by RCW28B.112.080.

• Pass a criminal background check. Note: information learned during the criminal background check will not necessarily preclude employment but may be a factor in eligibility for the position.

• Verify Education at time of hire.

• Maintain an alcohol-free and drug-free workplace during employment.

OTHER JOB ELEMENTS

The working conditions listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

WORKING CONDITIONS

While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach and manipulate objects. The position requires mobility including having the ability to move materials on a regular basis such as files, books, office equipment, etc. and travel between buildings on campus. Manual dexterity and coordination are required to operate equipment such as computer keyboard, calculator, and standard office equipment.

Work environment includes office and other settings as appropriate. The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises. There may be an occasional need to travel.