Director For Recruitment And Outreach

Are you an energetic and inspiring leader, with a positive and enthusiastic leadership style? Do you believe in the mission of a community college and want to share that enthusiasm with others? If so, Kalamazoo Valley Community College has a great opportunity for you, so please read on.

About Us

Kalamazoo Valley Community College is a comprehensive, fully accredited, public, two-year college in Kalamazoo, Michigan. We offer associate degrees in more than 60 areas of study and 50 certificate programs. Kalamazoo Valley Community College creates innovative and equitable opportunities that empower all to learn, grow, and thrive.

About the Opportunity

Kalamazoo Valley is seeking a Director for Recruitment and Outreach whose primary responsibility is to support the instructional mission of the institution and to promote positive student and customer relations. The individual in this position will also provide leadership, student recruitment planning and execution of enrollment management strategies and efforts for all campuses and student populations. This individual will also lead and direct outreach initiatives across campus and the greater Kalamazoo community.

Characteristic Duties and Responsibilities:

• Provide input, execute, and oversee implementation of strategic enrollment management plan for all campuses and student populations. Implement and manage all enrollment data, activity, campaigns, and data trends to attract, enroll, and retain a diverse class of learners. Collaborate with key stake holders to provide projections and develop enrollment goals. Analyze and interpret enrollment data and other metrics to adjust enrollment management strategies to achieve the mission and values of the college.

• Oversee the strategic recruitment of territories covering over 12 counties, with over 100 high schools, businesses, non-profit organizations, and other related entities. Identify goals and targets for increasing and sustaining enrollment pipelines through targeted recruitment campaigns, one-on-one follow-up with prospective students, developing deeper relationships with high schools, community organizations and local employers. Connect internal stakeholders with activities and recruitment initiatives.

• Manage the process of turning prospective students into admitted students, utilizing the student recruitment Customer Relationship Management (CRM) system and associated communication systems to maximize effective outreach to prospective students including adult, international, DACA, refugee, returning citizen, and underserved student populations. Serve as a Designated School Official (DSO).

• Advise the college on student recruitment systems and technologies to improve recruitment and enrollment management efforts. Evaluate digital and social media analytics and other tools to evaluate impact.

• Lead teams in facilitating on-campus and off-campus recruiting events, collaborate with other college departments to facilitate recruitment events and campus activities

• Plan, schedule, and support events as a part of the college's outreach initiatives to develop or reinforce new learner pipelines. Work with faculty, administrators, support staff, and other nearby school officials to implement, evaluate, and refine outreach to achieve the desired outcomes.

• Plan, coordinate and evaluate the organizational, financial and personnel activities of the department. Recommend hire, orient, train and evaluate assigned staff. Monitor and coordinate staff development and training.

Supervisory Responsibilities:

The individual in this position will provide functional and administrative supervision over four full-time positions, as well as multiple part-time Student Ambassadors.

Skills and Knowledge Required:

• Knowledge of acceptable supervisory principles and practices

• Knowledge of academic programs, courses and services

• Knowledge of student services practices and procedures

• Knowledge of College enrollment procedures

• Knowledge of Federal regulations pertaining to international students

• Skill in managing multiple priorities

• Skill in analyzing, managing and tracking data

• Skill in oral and written communications

Minimum Qualifications:

• Appropriate education, training, experience and talents are required. An example of this would be a Bachelor's degree in student services, business administration or a related field and four years of related experience.

• Prior supervisory experience required.

Preferred Qualifications and Experience:

• Master's degree is preferred.

Physical Demands: Work Hours: Monday

• Friday, 8:00 a.m.

• 5:00 p.m.; occasional evening and/or weekend hours may be required. Posting Date 06/12/2024 Closing Date: Special Instructions to Applicants:

Please apply online at: jobs.kvcc.edu

This posting will remain open until filled. Priority consideration will be given to applications received by July 1, 2024.

EEO Statement

As an employer, KVCC encourages, welcomes, and fosters differences because we believe that diversity makes us great. Diversity extends beyond race, religion, sexual orientation, gender identity, and disability, and encompasses people of all abilities, identities, circumstances, and characteristics. All qualified applicants will be given equal opportunity and consideration for employment; please consider joining us as we continue to enrich lives by teaching and serving our community with excellence. Prior to a job offer, candidates will be required to complete a criminal record background check. For some positions, a credit history investigation will also be required. Information gathered will be used for job-related purposes to the extent permitted by applicable law and will not result in an automatic disqualification from an employment opportunity.