Director, Financial Aid

Job Summary

The Director of Financial Aid is responsible for administrating an established financial aid program (federal, state, and institutional funds) that adheres to regulations with integrity, along with upholding the mission and vision of Lake-Sumter State College. Monitors budgets, provides financial aid-related advisement and establishes procedures and policies in compliance with current federal, state, and institutional guidelines.

Essential Duties & Responsibilities

• Supervise all college wide federal, state, and institutional financial aid programs. Interpret, implement, and ensure compliance with federal and state laws, regulations, rules, and guidelines relating to financial aid.

• Develops and implements internal policies and procedures to insure compliance.

• Manage the daily operations of Financial Aid, including customer services management, a focus on establishment and updating of policies and procedures to align with college directives and all federal, and state guidelines, and attention to continuous improvements efforts.

• Oversee 4 direct reports and two indirect reports including annual evaluations and retain higher-level oversight of operations staff who report to the Associate Director.

• Keep staff informed on new regulations, legislation, code, policies and procedures, including identification and dissemination of appropriate training opportunities, planning and participation in regular meetings.

• Researches federal policy and makes decisions about unusual circumstances (appeals) presented by students.

• Support packaging of financial aid awards and departmental responses to financial aid appeals; provide oversight of award process to ensure compliance as well as exception free audits and program reviews related to the programs administered by the Financial Aid Office.

• Develop and administers the department operations budget.

• Leads the continuous improvement of services offered by the Financial Aid Office through coordinating evaluation and making recommendations for program revision.

• Counsel students, families, faculty, and staff in financial aid and related financial literacy.

• Present on Financial Aid within the community and at college events when needed. Serves on various college and other organizational committees. Co-processes various financial functions.

Knowledge, Skills, & Abilities

• Advanced knowledge of state, federal and institutional regulations and guidelines relating to financial aid programs.

• Advanced knowledge of the total financial aid process from procurement through delivery of funs.

• Knowledge of and experience with SCT Banner financial aid software and demonstrated skills in electronic spreadsheet and database software.

• Demonstrated financial/fiscal management skills including forecasting and projections.

• Excellent analytical, information management, and problem-solving skills.

• Outstanding human relations, written, oral and presentation skills.

• Proven leadership in the areas of supervision, teaching, training, and motivating staff.

• Ability to give strong direction to financial aid leveraging strategies to enhance recruitment and retention.

Minimum Qualifications & Education

EDUCATON: Required: Minimum Master's degree from a regionally accredited institution.

• Certified Financial Aid Administrator (CFAA) Preferred

EXPERIENCE: Required: Minimum 5-8 years of experience of progressively responsible experience in financial aid administration. Previous experience as an Associate or Assistant Director.

Lake-Sumter State College provides a wide range of affordable, competitive, and comprehensive benefits that are a vital part of your total compensation package. These programs are centered around health and wellness, financial security, and professional development.

Agency Lake-Sumter State College

Address 9501 U.S. Hwy 441

Leesburg, Florida, 34788

Phone 352-365-3507

Website https://www.lssc.edu/dept/hr/work-with-us/