The Director, Field Recruiting is responsible for creating a strategy for recruiting Operations personnel with a focus on management level candidates. This position develops various candidate sources, including high schools, colleges, affinity groups, and diversity organizations, to increase the pipeline of high-quality Operations candidates. The Director, Field Recruiting establishes external relationships and networks with new sources regularly to ensure Panda becomes an employer of choice. The Director manages a team of Field Recruiters focused on high volume recruitment, working with military bases, community organizations, campus career centers, student organizations, clubs, and faculty members to achieve recruiting goals and brand Panda's image in the external market. The Director is responsible for selecting, managing, coaching, and guiding the Field Recruitment team. The Director may travel to other locations to provide in-person recruitment support to Operations and/or to assist/train Field Recruiters.
The essential functions in this job description are not all-inclusive of this job's duties and responsibilities. Reliable and dependable attendance is required.
Works closely with Field HR and Operations leadership team (ACOs, RDOs, VPO) to establish and achieve Panda's annual staffing goals. Creates the strategy for recruiting high-quality Operations personnel, with a focus on management level candidates.
Establishes external relationships and networks with new sources regularly to ensure Panda becomes an employer of choice. Plans and directs campus/military recruitment activities conducted by Field Recruiters, including campus lobby time, campus presentations, student club activities, on campus interviews, career fairs, and related activities.
Leads a team of Field Recruiters engaged in high volume recruitment of Operations management and non-management associates. Works with Field HR and Operations leaders on hiring, training, and retaining recruiting staff. Provides both in-person and remote training and coaching to Field Recruiters.
Directs the activities of Field Recruiters who proactively identify and recruit diverse candidates for Operations management and non-management positions to ensure meeting the established staffing goals in order to keep pace with company growth and meet its business objectives. Works with the Field Recruiters to build a strong candidate pipeline through internal and external relationships and a variety of sources.
Oversees applicant screening using the Taleo system and best-in-class recruiting processes and systems to determine candidates' technical competence, applicable background, and skills, and cultural fit.
Directs recruiting staff in pre-employment background and reference checks and testing. Oversees employment offers, managing the process for preparing and extending job offers conducted by the Field Recruiters.
Collaborates with Field HR and Operations leadership on recruiting efforts and results. Prepares and provides reports on recruitment outcomes. Conducts on-site meetings as required.
Bachelor's degree required; Master's degree preferred
Minimum ten years of increasing management responsibility for field recruiting in a retail restaurant/hospitality environment
Successful completion of annual store training