Director, Employee Relations And HR Compliance

PPD Wilmington , NC 28412

Posted 1 week ago

Exciting new position available at our North Carolina offices!

The Director, Employee Relations and HR Compliance will partner with the HR Shared Services leader and the Shared Services implementation project team to build out a new Employee Relations and HR compliance function in North America, including policies, framework, protocols, technologies, and staffing model required to enable to model.

This role leads all aspects of Employee Relations and HR Compliance in an HR shared-services model, ensuring exceptional delivery, consistency, and risk mitigation that develops and executes an impartial resource for managers and employee across our businesses. This model will enable the organization to achieve business objectives, promote fairness, consistency and a positive work environment, improve employee motivation and satisfaction, and utilize data and insights to help build manager competencies that maintain positive employee-employer relationships and foster employee engagement and retention.

  • Provide input to and execute ER department strategy through direction of the ER team.

  • Utilizing internal standards for ER, directs, coordinates and advises activities within the ER department including the development of processes, policies and tools.

  • Ensure ER department consistently applies internally-set quality standards for ER, balancing level of ER risk with business outcomes needed.

  • Participate in highly complex, high risk or highly sensitive ER cases, partnering with HRBPs and leaders.

  • Oversight of HR compliance efforts, including Affirmative Action, EEO, regulatory reporting, etc. Drive initiatives and programs designed to address a range of employment law and HR Compliance topics and monitoring legal compliance during HR policy formulation/revision.

  • Serve as an Employee Relations expert, providing guidance on escalations and managing strategy and preparation of written responses to third-parties (i.e., EEOC, OFCCP) and other charges from government agencies and requests as well as demand letters from outside attorneys.

  • Track and analyze ER trends, diagnose root causes and develop recommendations for corrective strategies and other proactive initiatives.

  • Develops, designs and implements administration of human resources programs, policies, and procedures

  • Collaborate and partner with HRBPs, COEs, and business leaders to provide appropriate support for business initiatives, mitigate risk, and ensure corporate strategic initiatives are met. Provide cross-functional coordination when needed (e.g. internal audit, safety).

  • Conduct research and benchmarking to stay abreast of changes in laws and recommend beneficial changes in policies and practices.

  • Provide input and execute HR Compliance strategy, and oversee and monitor legal compliance and audits.

  • LI-NA1

Education and Experience:

  • Bachelor's degree or equivalent and relevant formal academic / vocational qualification

  • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 12 years), including:

  • 5 years of management responsibility

  • 5 years of employee relations experience

  • Strong leadership and people management skills

  • Large global company experience

  • Preferred Experience:

  • Leading or participating in the build-out of an ER delivery organization

  • Leading or participating in HR compliance initiatives

  • Proven metrics from established service level agreements that demonstrate optimal service delivery

Knowledge, Skills and Abilities:

  • Demonstrated drive and passion for building and leading a delivery excellence function with process and data optimization mindset

  • Expert knowledge of employment law regulations and compliance, principles, programs, trends and best practices

  • Demonstrated ability to train, coach and manage staff

  • Ability to influence at all levels of the organization with excellent consultation and presentation skills

  • Proven business acumen with ability to understand complex organizational structures and environments

  • Excellent analytical and quantitative skills

  • Hands-on, results-oriented leadership style

  • Excellent interpersonal, relationship management and communication skills

  • Ability to work with ambiguity and complexity

  • Skill in Microsoft Excel and PowerPoint for analysis and presentation of data

Management Role:

  • Directs through lower management levels. Has responsibility for managing a function that includes multiple related departments. In some instances may be responsible for a functional area (as determined by executive management) and not have subordinate supervisors or employees. May manage employees across multiple regions.

Working Conditions and Environment:

  • Work is performed in an office environment with exposure to electrical office equipment.

  • Occasional drives to site locations, may travel domestically.

Physical Requirements:

  • Frequently stationary for 6-8 hours per day.

  • Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.

  • Moderate mobility required.

  • Occasional crouching, stooping, bending and twisting of upper body and neck.

  • Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.

  • Ability to access and use a variety of computer software developed both in-house and off-the-shelf.

  • Ability to communicate complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Frequently interacts with others, relates sensitive information to diverse groups both internally & externally.

  • Ability to apply abstract principles to solve complex conceptual issues.

  • Requires multiple periods of intense concentration.

  • Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence.

  • Ability to perform under stress. Ability to multitask.

  • Regular and consistent attendance.

PPD is an affirmative action employer that values diversity as a strength and fosters an environment of mutual respect. PPD provides equal employment opportunities without regard to age, race, color, pregnancy, national origin, religion, sex, gender identity, sexual orientation, disability, veteran status or other status within any other protected group.


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Director, Employee Relations And HR Compliance

PPD