Director - Ecosystem Partners Solutions

Best Doctors Purchase , NY 10577

Posted 2 months ago

Mission to Our Employees:

Teladoc Health is transforming how people access and experience healthcare. Recognized as the world leader in virtual care, Teladoc Health directly delivers millions of medical visits across 175 countries each year through the Teladoc Health Medical Group and enables millions of patient and provider touchpoints for thousands of hospitals, health systems and physician practices globally. Ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and real-time insights to meet the growing virtual care needs of consumers, healthcare professionals, employers and health plans.

We are committed to providing our Employees with a dynamic and collaborative work environment; there is equal opportunity for learning and personal growth. Creativity and innovation are encouraged. Above all, our mission-oriented employees will be treated with the same attention, respect, values and care that we provide to our clients and members.

Position Information:

Teladoc Health is a leading telehealth solution company enabling remote physician care anytime, anywhere. Our solutions are robust, secure, and provide excellent physician-patient experiences to maximize care and minimize response time, and ensure the right doctor makes the right treatment decision every time.

Under the general direction of the VP, Solution Strategy, the Director - Ecosystem Partner Solutions will have extensive experience in orchestrating the development of whole solutions that will be delivered to the market. The Director will be responsible for clearly communicating the "why", "what" and "when" to the marketplace and positioning the solution and will be the "solution owner".

Solution Owners are accountable for development of the winning set of product requirements, the compelling reason to believe in our solutions success, and how we execute against that vision in the marketplace. They work closely with marketing and sales to enable successful solution launch and growth. They also work closely with Product Management to educate the PM and Dev teams on the solution value proposition and to assure that critical solution benefits are achieved.

Teladoc Health excels in delivering virtual applications/solutions across a wide variety of clinical use cases, and we continue to see steady growth in our Ecosystem Partner Solutions. As such, we are hiring a solution owner to take our solutions to the next level and incorporate advancements that have been made to both our software and hardware platforms. The candidate will help manage multiple solutions that fall within the ecosystem partners solutions realm (e.g., interpretive services, EMR-based solutions, medical devices, API/SDK frameworks) and will create a unified approach to effectively drive revenue, while streamlining platform capabilities and migrating antiquated technologies into a single, market-winning offering.

Additional Details About the Role:

  • Understand modern marketing tactics and go-to-market strategies within the context of a multi-channel campaign framework.

  • Be customer oriented and always consider the problems and challenges that the customer is faced with, and how to solve that problem through technology and process improvements.

  • Be the Subject Matter Expert for their products and solutions and will work closely with product management and sales to ensure expertise is disseminated across the organization.

Strategic Planning

  • Understand and perform analysis on market sizing

  • Develop and define a product strategy

  • Determine whether or not to build/buy/partner to fill gaps in capabilities

  • Set, refine, and deliver pricing to the sales organization

  • Understand and develop the business model associated with whole solutions

Market Analysis

  • Gather customer insights through surveys, testing and partnerships

  • Perform validation of key concepts to gain further insights into product solution roadmap

  • Understand competitive landscape and perform routine analysis of competitors

  • Perform win/loss analysis to determine selling effectiveness of whole solution

  • Address performance of whole solutions and needs for improvement

Go-to-Market

  • Establishing positioning for products and solutions

  • Understand and determine routes to market

  • Develop a marketing plan to effectively communicate the go-to-market strategy

  • Develop a launch plan to introduce the product and solution to the sales organization and marketplace

  • Work closely with sales to drive customer acquisition

Sales Enablement

  • Lead collateral and content development by working closely with the creative services department

  • Develop sales tools and act as key point person for selling related questions

  • Drive lead generation through campaign development

  • Work with training director to develop and deliver sales training

  • Establish thought leadership and reference for products and solutions

  • Ensure continuity of product connections within the CRM

This is a remote position

To Succeed in This Role You Will Need:

  • Knowledge of SiriusDecision (or other) best practices for product marketing is a plus

  • Experience working with cross-functional teams in a fast-paced environment

  • Should have working knowledge of current MS Office Suite, and desktop publishing / design software

  • Excellent inter-personal and communication skills

Educational Requirements:

  • 7-10 years of experience

  • Healthcare industry experience and/or medical device and/or SAAS experience preferred

  • BA/BSc or higher, MBA preferred

  • Experience working in a department in a corporate environment

Compensation & Company Benefits (Here is some of the good stuff):

  • Very competitive salary & equity compensation

  • Excellent health, dental, vision coverage

  • 401k benefits with 4% employer matching contribution

  • 100% Paid Bonding Time for new mothers and fathers

  • Awesome people to work with

  • Becoming a part of a movement in telemedicine and building something that matters

For a more detailed look at our company and values, visit our website at https://teladochealth.com/en/about/

At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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Director - Ecosystem Partners Solutions

Best Doctors