Director, Digital Marketing Solution Consultants

The Director, Digital Marketing Solutions Consultants will lead a dynamic team of four managers and their teams who are responsible for delivering high-quality digital marketing expertise and guidance to both prospective and current customers. This role requires a visionary leader with a strong background in digital marketing practices and a proven track record of driving strategic, customer-centric change. The ideal candidate will have exceptional communication skills, prior customer success experiences with large and complex customers, and the ability to activate a newly formed and dynamic team.

About the Role

• Scale and activate the new Solution Consultant organization of up to 40 digital marketing experts.

• Lead a team of Managers in crystalizing team goals, norms, cadences that will define of the team's operating model.

• Define partnership models with key stakeholders across Sales, Client Executives, Digital Marketers, and other teams to ensure ongoing coordination and on-time, in-scope delivery of solutions to customers.

• Establish, embed, and manage to set of KPIs for the performance of the team, with a bias toward customer performance and financial outcomes.

• Over time, gather, prioritize, and share client feedback to drive product innovation and grow customer spend and retention.

• Participate in revenue and growth planning.

About You

• Bachelor's degree required.

• A minimum of 10 years of experience in digital marketing, with at least 5 years in a leadership role.

• Strong understanding of digital marketing channels, including SEO/SEM, social media, content marketing, and analytics.

• Strong leadership, people management and team building skills essential.

• Excellent communication, negotiation, and presentation skills.

• Solid analytical and problem-solving abilities, with a focus on providing practical business solutions.

• Ability to work directly with clients to address and resolve escalations.

• Ability to identify problem areas, trends, and opportunities, and take appropriate action is required.

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What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

• Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.