Director, Corporate Reputation - Retail And Consumer | Multiple Locations

About The Role

We provide our clients with a comprehensive view of strategic communications that leverages our integrated suite of services, including corporate reputation, financial communications, transaction communications and public affairs in all the major markets around the world.

Our Corporate Reputation team is looking for a Director who will take an active role in supporting the day-to-day management of client accounts. FTI Consulting's Corporate Reputation practice partners with our clients to design and execute multi-stakeholder campaigns that build confidence, enhance positioning and help elicit action among key stakeholder groups. We help organizations define their corporate narrative and use strategic communications to protect and promote their license to operate. The Director will also flex onto event-driven accounts (e.g. IPO, crisis/issues management, M&A) so the right candidate is a confident and strong project manager, thrives in fast-paced environments and is excited to roll up their sleeves to craft messaging, stakeholder documents and beyond.

From an industry perspective, this role sits in the Retail & Consumer Products sector, which helps companies in these industries capitalize on their most pressing financial, regulatory and reputational challenges. A candidate who is also interested in and has experience in technology, media and telecom is also welcome, as we often have needs in that sector as well.

This person will interact with and provide communications support and counsel to client companies, develop and execute integrated communications strategies to deliver results that meet client expectations, and actively participate in firm development and new business pursuits to help grow the practice.

What You'll Do

• Develop knowledge of clients' objectives and challenges to help the client team design communication strategies and execute program tactics.

• Serve as one of the day-to-day client contacts on accounts; manage the overall quality of work by demonstrating professional and team leadership

• Play a central role in project management, often as the lead project manager in fast-paced engagements

• Play a role in the research, planning and development of comprehensive communication programs

• Build and nurture strong media contacts while conducting active outreach to media on behalf of clients and the firm

• Participate in preparing new business presentations and in some instances pitching potential new clients

• Write and edit a variety of materials (e.g., memos, press releases, presentations, emails, media pitches, web content, social media content, etc.)

• Assist with ongoing program measurement and progress report development

• Assist in successfully growing existing accounts

• Execute communication program activities for a variety of clients simultaneously

• Demonstrate an understanding of client information, including business strategy, services, stakeholders and competitive landscape

• Demonstrate an aptitude for creative thinking and the ability to develop solutions and high-quality work that meets clients' business and engagement objectives

• Create client-ready deliverables in a timely and efficient manner

• Counsel clients about industry and market developments

• Ability to develop accurate project budgets and support billing procedures to ensure timely and accurate delivery of client invoice

• Work with managers to help clients assess their program needs

• Identify emerging opportunities to add more value for the client

• Consistently seek ways to improve client service

• Support the development, production and marketing of thought leadership surrounding emerging trends and issues

• Effectively assign, delegate, coordinate and monitor the work of firm team members assigned to client projects

How You'll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need To Succeed

Basic Qualifications

• 5+ years of previous retail and consumer industry communications experience within a corporate, agency or similar organization

• Bachelor's degree or higher in English, Journalism, Corporate Communications or related field

• Ability to travel to clients and to FTI Consulting's office(s) as needed

• Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship

Preferred Qualifications

• Provide expert communications, advocacy, positioning and other strategic counsel to clients

• Experience working with the media to shape coverage and secure meaningful engagement for clients through traditional news, digital, trade, broadcast and podcasts

• Confident and experienced project manager with the ability to manage multiple accounts in a dynamic, fast-paced environment. Including scheduling calls, meeting client deadlines, managing billing/hours, and staying up to date on client information.

• Ability to take early morning or later evening calls as clients span the globe and often engage FTI Consulting technology, media and telecom industries

• Bring creative ideas to clients that highlight our team's communications skills and the rest of the firm's capabilities

• Willingness to attend conferences and industry events to prospect and network

• Actively manage, develop, inspire, and motivate your team to excel

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Our Benefits

Our goal is to support the well-being of you and your families-physically, emotionally, and financially. We offer comprehensive benefits such as the following:

• Competitive total compensation, including bonus earning potential

• Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance

• Generous paid time off

• Company matched 401(k) retirement savings plan

• Potential for flexible work arrangements

• Generous paid parental leave and flex return support

• Family care benefits, including back-up child/elder care

• Employee wellness platform

• Employee recognition programs

• Paid time off for volunteering in your community

• Corporate matching for charitable donations most important to you

• Make an impact in our communities through company sponsored pro bono work

• Professional development and certification programs

• Free in-office snacks and drinks

• Free smartphone and cellular plan (if applicable)

• FTI Perks & Discounts at retailers and businesses

• Upscale offices close to public transportation

About FTI Consulting

FTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 8,000 employees located in 31 countries, our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate and maintain a culture of diversity, inclusion & belonging, which are fundamental components to our core values. FTI Consulting is publicly traded on the New York Stock Exchange and has been named the #1 Professional Services Firm on Forbes List of America's Best Employers and the best firm to work for by Consulting Magazine. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Additional Information

• Job Family/Level: Op Level 3 - Director

• Citizenship Status Accepted: Not Applicable

• Exempt or Non-Exempt?: Exempt

Compensation

• Minimum Pay: 93000
• Maximum Pay: 194000