Director, Corporate Communications

Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology centered experiences that enable our customers to prosper. If you want to work like an entrepreneur, support and serve entrepreneurs and bring your expertise to a dynamic team, then Heartland is for you. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.

Job Summary

The Director of Corporate Communications' primary responsibility is to proactively lead corporate communications initiatives both internally and externally. To form a competitive employer brand and build brand trust with key audiences through constant communication. The Director of Corporate Communications works with communication strategists, specialists, creative team, various program directors and stakeholders within the business in order to develop suitable communication plans and strategies. The Director of Corporate Communications ensures the communications team and work output supports the executive leadership team and initiatives stay consistent with Heartland's values, culture and business objectives. This person is the primary point of contact for media relations for all external corporate communications needs including, PR, interviews, sponsorships and other communications oriented projects.

Duties

• Lead Corporate Communications Team

• Ensure sales reps are fully informed. This includes product updates, incentive campaigns, training,

• Communication strategist for President and partner for the executive leadership team

• Manage brand reputation

• Get company and leaders featured on TV, internet and key publications

• Through strong leadership be able to envision and inspire team members

• Drive corporate strategies and message development, pitch new ideas and approach projects with a growth mindset

• Ensure opportunities for the President fully vetted

• Develop a cohesive communications strategy to position Heartland as a leading financial technology company

• Assemble and oversee a diversely skilled communications team

• Crisis management, preemptive planning, and communication

• Cultivate an environment of readiness and alertness

• Maintain an awareness of company risks, threats and monitor brand

• Project a positive company image to the public with strong employer branding

• Manage media relations

• Manage communications budget

• Ensure high-quality control of all information released

• Promote a culture of innovation and appropriate change to continually improve communication

• Build strong relationships with leaders throughout the business. Ensure the communications team is personally connected to stakeholders

• Promote team collaboration through collaborative leadership

• Manage all corporate communication channels to constantly promote culture and business priorities

• Develop plans and methods to ensure communication is not dependent on specific people and can scale easily

• Manage and create content to promote events, inspire and educate Heartland team members and the community

• Protect and maintain corporate culture, marketing/communications overall team culture

• Monitor communication effectiveness and work to improve key metrics

• Primary owner of the company intranet, newsletter, and internal social media programs

• Ensure communication is relevant to employees and meet high standards

• Ensure corporate communications initiatives are part of all social media channels and properly scheduled with marketing team

• Create content as needed

Job Requirements

• 10+ years of communications experience

• Degree in Communications, PR, Marketing or related field (MBA or advanced degree in Communications, preferred)

• An extensive list of media contacts

• Awareness of and proficiency with communications technologies

• Experience in stakeholder/community engagement

• Clear and concise communication with team members and senior management

• Strong and confident collaborative leadership

• Strong strategic agility

• Willingness to adapt and thrive in a fast-paced work environment

• Strong relationship with media contacts

• Leadership experience with corporate communications, PR or marketing in a large public company

• A true collaborative leader with the ability to influence at a high level.

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Heartland is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.