Director - Consumer Analytics, Kcna Personal Care

Director - Consumer Analytics, KCNA Personal Care

Job Description

You're not the person who will settle for just any role. Neither are we.

Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you'll help us deliver better care for billions of people around the world. It starts with YOU.

Are you passionate about shaping business strategies, optimizing marketing investment and driving growth through consumer facts and analytics? Do you find joy in leading and inspiring a team of dedicated marketing and business intelligence analysts that collaborate across functions to inform critical business decisions? Then we want you to join us in this exciting opportunity to chart the course for our Personal Care business's future, utilizing your expert analytical skills and leadership abilities to engage diverse perspectives to transform the organization's ability to make data-driven decisions.

With your deep expertise in marketing analytics and business intelligence, as a Director, Consumer Insights & Analytics of KCNA Personal Care, you and your team will investigate deep strategic questions, influence and empower decisions across long-term and annual business strategies, predict sales growth and drive marketing investment optimization. As an influential strategic business leader, you will build strong partnerships across the Personal Care business including serving as a consumer analytics expert with senior leaders, marketers, finance analysts and other key stakeholders. You will provide leadership and feedback in the development across a range of Insights & Analytics agenda of standards and capabilities.

In this role, you will:

• Owning the overall development and activation of Personal Care's I&A analytics and measurement agenda to reflect the most important questions for the business in support of top tier growth goals. Building and aligning business stakeholders on the analytics and measurement agendas.

• Leading individually or with team on critical projects or processes that disproportionately impact the business unit's growth goals. Providing hands on guidance and oversight to team on critical projects and analyses.

• Relentlessly driving toward a 360-degree understanding of our consumers across the consumer journey; provoking continuous improvement and motivating adoption of tools to further this effort.

• Serving as subject matter expert for team to design and explain analyses using marketing performance and business intelligence tools and results when necessary. Lead supplier conversation in complex situations.

• Leading resourceful and fiscally responsible mindset by ensuring previous resources are incorporated into learning plans and analyses. Championing knowledge management system across the organization.

• Leading the Personal Care consumer analytics team, establishing clear accountabilities and ways of working within the team and across key stakeholders. Continuously check/adjust to drive clarity and maximize team performance.

• Recruiting, interviewing, and hiring team as openings become available. Providing day-to-day coaching and guidance to develop individuals that align to business and individual needs.
  
  Simplifying complex decisions for direct reports and team and demonstrate strong rationale. Ensuring timely performance discussions and individual development plans. Building and executing I&A training plans to upskill the total KCNA I&A organization in critical areas. Enabling career pathing in line with development opportunities.

• Maximizing the Personal Care consumer analytics investment by assuring that agendas and resources are aligned to strategic areas for the business and drive towards value creation.

• Providing oversight, expertise, and guidance to suppliers in designing complex analytics and measurement projects, interpreting data, writing reports, and communicating actionable recommendations. Build strong partnerships with strategic vendors.

• Up to 10% travel may be required.

About Us

Huggies. Kleenex. Cottonelle. Scott. Kotex. Poise. Depend. Kimberly-Clark Professional.

You already know our legendary brands-and so does the rest of the world. In fact, million of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn't exist without talented professionals, like you.

At Kimberly-Clark, you'll be part of the best team committed to driving innovation, growth and impact. We're founded on more than 150 years of market leadership, and we're always looking for new and better ways to perform - so there's your open door of opportunity. It's all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we're constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you'll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you'll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

Essential Knowledge/ Experience

• Bachelor's degree and 15+ years of experience in consumer analytics and marketing measurement.

• 5+ years of experience building and leading high-performance teams within a consumer insights and analytics function

• Direct experience in consumer analytics at a CPG, retailer, or supplier. This includes driving strategy, explaining business performance, and answering complex business questions with syndicated data sources like NielsenIQ, Circana, Numerator and/or NPD. Additionally, this includes direct experience at a CPG, retailer, media agency or supplier in leading advanced analytics solutions like market mix models, sales lift analyses and people-based measurement to optimize marketing investment.

• Innovative problem-solver who leverages consumer analytics to support strategic decision-making and challenge the status quo.

• Experienced in building high-performing teams that develop strong partnerships with stakeholders and encourage professional growth. Committed to creating a fun and rewarding work environment.

• Demonstrated success in driving business results through objective and fact-based analysis, understanding market dynamics, and translating consumer analytics into actionable strategies.

• Skilled in building and maintaining trust-based relationships with teams, stakeholders, and agencies to ensure alignment and continuous improvement.

• Performance-driven with a test-and-learn mindset, and a focus on critical thinking to assess, interpret, and integrate learning from multiple sources to drive better results in an agile way.

• Exhibits leadership in improving organizational performance by applying original thinking to existing and emerging methods, processes, and services.

• Demonstrates empathy and care, with the courage to have difficult conversations and raise critical issues under challenging circumstances.

• Possesses strong communication skills and an ability to ask the next question while seeking to understand at a nuanced level to spark new ideas.

• Exhibits confidence, poise under pressure, and decisiveness to influence the behavior of others.

Total Benefits

Here are just a few of the benefits you'd enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers.

When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

Additional information about the compensation and benefits for this role are available upon request. You may contact 866-444-4516 - when prompted for employee ID, say "OTHER CALLER" - or kcchrprod@service-now.com for assistance. You must include the six-digit Job # with your request.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark's applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark's sole discretion.

#LI-Hybrid

Primary Location

USA-IL-Chicago

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time