University Of California Riverside , CA 92501
Director, Constituent Management and Technologies
Job Number Full/Part Time Schedule Salary 201809053565 Full Time 8AM - 5PM $75,400 - $111,900
The Director, Constituent Management and Technologies (CMT) oversees University Advancement's (UA's) information technology, data management and data integrity efforts and serves as a leader in UA's data-driven culture, with a focus on customer service. The Director, and the CMT team (6 full-time staff and 1 student worker) work with all departments and customers relating to University Advancement to propose, test and implement business processes, procedures and guidelines with a focus on adopting a "best practice" model.
The Director will solicit, understand, and document the customer's IT and data requirements, processes and workflows. They will provide leadership, business systems best practice recommendations, training on system applications, and project management expertise. They will oversee the life cycle of changes to business systems and prepare detailed reports for users and customers.
The Director will work with developers to create the functional specifications that meet those requirements and serve as a subject matter expert to the UA leadership team. This includes providing quality and timely business solutions and recommendations to key customers.
This position requires an experienced business analyst who can partner effectively with all levels of the organization, lead others, drive results, proactively identify and resolve problems, and make challenging decisions and recommendations.
UC Riverside career employees who have passed their probationary period will receive priority consideration for this position. If a qualified pool of candidates from the campus is not identified, qualified candidates from the UC system or external candidates may be considered at the discretion of the hiring department.
Education Requirements Degree Requirement Bachelor's degree in related area and/or equivalent experience/training with an emphasis in computer science, data processing, computer information systems, or in a related field. Required Advanced degree. Preferred
Experience Requirement Minimum of 6 years of related experience. Required Previous supervisory/managerial experience.
Preferred Previous higher education experience.
Special Condition Requirement Must pass a background check. Required Occassional travel for university related business meetings, conferences and/or professional development. Required
Strong critical thinking, persuasion/negotiation, mentoring, leadership/management, problem solving, human resources policies and procedures relating to management responsibilities.
Advanced skills and methodologies associated with process and software design, modification and implementation.
Knowledge of related areas of IT.
Demonstrated skill in managing technical staff.
Excellent oral and written communication, quantitative and analytical skills.
Knowledge of business analysis processes and procedures and alignment and compliance with applicable policy and regulation.
Advanced knowledge of business and process analysis functions.
Knowledge relating to the design of processes and software across the organization.
Demonstrated ability and knowledge leading projects associated with the use of integrated student information systems.
Advanced knowledge of Raiser's Edge and Financial Edge databases
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities'air, water, energy, transportation, politics, the arts, history and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
Washington Monthly (August 2016) ranked UC Riverside 12th in the nation in its annual University and College Survey.
Education Trust placed UC Riverside 9th in the nation for closing the graduation gap between black and white students by 1.7 percentage points.
In QS World University Rankings 2016/2017, UC Riverside's Department of Philosophy is #1 in the world for the frequency with which published papers are cited by other philosophers.
U.S. News and World Report Survey (September 2016) ranked UC Riverside 118th overall; earns "Great Schools, Great Prices."
Shanghai Jiao Tong University (August 2016) Academic Ranking of World Universities ranked UC Riverside among the top 151 to 200 institutions. This survey bills itself as "the most trustworthy precursor of global rankings of the world's top 500 universities."
U.S. News and World Report's Best Graduate Schools (2016) including:
Graduate School of Education
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview
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