Director, Commerce Program Management

John Wiley & Sons, Inc. Hoboken , NJ 07030

Posted 4 months ago

Director, Commercial Systems

Hoboken, NJ


  • Design short, medium and long-term business implementation plans, systems, workflows to support and scale various growth phases of new business models and commercial relationships.

  • Map and document complex new commercial systems and processes needed to support innovative business models.

  • Create, designs and develops integrated system flows necessary to enable new sales offerings

  • Works with Commercial Product and Platform Technology owners to provide Pricing and Commercial model systems requirements in B2B and B2C environments.

  • Represent Commercial Model stakeholder needs and requirements for eCommerce

  • Represent Business Owner needs and requirements for new Pricing Engine design

  • Develop systems and workflows to help the Commercial Models team process validate and automate complex multi-modal partner and reseller business activities.

  • Solve and troubleshoot ad hoc commercial model needs and problems. Integrate new modifications into existing processes and systems.

What you will do:

  • Create and optimize business systems and processes to support innovative commercial models.

  • Document and manage integrate and synchronize complex networks of metadata feeds and partner reporting.

  • Manage and oversee Pricing Engine Design Administration and operation to ensure effective design, implementational and communication of Wiley pricing policies.

  • Develop requirements for improved and more effective implementation, enablement and operation of commercial models for Technology teams to solution more efficient and effective commercial model functioning.

  • Implement complex pricing logic for cross-sell and upsell models in eCommerce environments, Broader sales capabilities at higher price points on eCommerce.

What you will need:

  • Education: Post-Secondary Degree in Computer Science, Business Systems, Finance or similar area

  • Prior Experience / Industry or Other: 5+ years' experience working with business systems design and platform management.

  • Required Skills, Knowledge and Characteristics: Experience managing in fast paced Agile environments. Extensive knowledge of Finance, business systems and commercial models. Extensive experience developing complex business requirements for Commercial product platform implementations.

  • Technical and Business Competencies, System flowcharting and design illustration. Strategic Project Management. Agile Management and Mentorship. Change Management, Process Improvement Financial budgeting and modelling.

  • Self-Management Competencies: Strong communication skills, Sound business judgment, Entrepreneurial Spirit Ability to prioritize heavy workload. Strong ability to work independently and quickly.

  • Management and Leadership Competencies: Ability to "problem solve" in a pro-active manner


  • Consulting experience

  • Six Sigma Training and Experience Project or program manager experience Pricing Systems/Platform Administration

People have always been valued at Wiley. We work collaboratively, enjoy what we do and have opportunities to develop throughout our careers.

Wiley is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Director Of Strategic Management Office


Posted 3 days ago

VIEW JOBS 1/15/2019 12:00:00 AM 2019-04-15T00:00 About this Role As a Director of Strategic Management Office in the Retail Core Engine you'll be charged with leading strategic definition and tactical outcomes for Walmart's US E-Commerce Business. Your scope will span e-commerce and omni-channel initiatives intersecting online and offline opportunities. You'll be working with a brilliant team during one of the most transformative moments in the retail industry. About the Retail Core Engine: Our team builds the technologies that empower shoppers to have an experience that is best in class across a multitude of devices, product categories and fulfillment options. We partner closely with Retail Leadership to ensure the experience from Supplier to Customer is seamless. As a product leader within the Retail Core Engine you'll have a once in a lifetime opportunity to influence the behavior of hundreds of millions of consumers. You will be challenged to deliver innovation at scale balanced with operational frameworks to ensure consistent performance. You'll work in a close partnership with engineering to define a roadmap, maintain agility, and navigate to delivery through any set of constraints. As the backbone of Walmart's US E-Commerce Retail Business you'll have exposure to: * Thousands of Suppliers who rely on our technology to maximize their performance * Millions of customers who shop on Walmart's US-Ecommerce Properties (,, Hayneedle, Modcloth, Moosejaw, Bonobos, * Diverse set of leaders who represent the best and brightest in their fields * All aspects of the lifecycle that powers a multi-billion dollar business… partner experience, supply chain, product catalog, search, tooling, consumer experience * The ability to influence the direction of a company only constrained by your vision and passion to execute About Walmart US eCommerce Walmart U.S. eCommerce is comprised of,, Hayneedle,, Moosejaw, VUDU, ModCloth & Bonobos. Here, innovators incubate next gen e-commerce solutions in real-time. We integrate online, physical, and mobile shopping experiences for billions of customers around the globe. How do we do it? We continuously build and invest in new technology including open source tools and big data innovations. The world's largest retailer is also the world's largest, fastest-growing, and most dynamic ecommerce organization. We are creating a seamless experience that lets customers shop anytime and anywhere using online, mobile, social and stores. Walmart's mission is to become the smartest way to shop and save on pretty much anything. Combining a revolutionary pricing engine, a world-class technology and fulfillment platform, and incredible customer service, we've set out to create a new kind of e-commerce. About the Position: Retail Core Engine is tasked with building the technologies that empower shoppers to have an experience that is best in class across a multitude of devices, product categories and fulfillment options. We partner closely with Retail Leadership to ensure the experience from Supplier to Customer is seamless. The scope of the programs and products we build cross many engineering, product and organizational boundaries. Technical Program Managers take ownership for end to end deliverables leading product managers, engineering managers and senior leadership to scope and deliver critical outcomes. Within this role you'll be expected to: * Drive clear, iterative roadmaps in a highly matrixed environment. * Demonstrate a passion for details with ability to ideate and problem solve actively with business and technical stakeholders. * Leverage knowledge of software development best practices in a highly interconnected and iterative environment including compartmentalization, interface definition and abstraction principles as applied to team organization and roadmap development. * Demonstrate strong command of workflows and operationally excellence to ensure efficiency in solution development and clean integration with business practices. * Lead and measure utilization of all resources * Be a center of excellence in clarity of alignment and communication to all levels of the organization Who are you: * You have excellent data analytics skills with a strong focus on execution * You are a proactive problem solver who operates effectively and independently, even in areas of uncertainty and ambiguity * You have a "customer service" approach to solving problems * You have the ability to simplify strategy into simple actions * You empower and inspires your team to take action and embrace the mindset that, "Everything can be made better." * You have a strong balance of business and technical acumen * You're curious and look in places others ignore` Impact Profile: * Minimum 10 years of total work experience * Minimum of 5 years of supervisory/ project management experience * Self-directed, well organized and have good follow-up skills. * Excellent written and oral communication & presentation skills * Strong leadership capabilities and interpersonal skills About The Walmart US eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the world's largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in merchandising, marketing, supply chain, talent and more, we are reimaging the intersection of digital and physical shopping to help achieve that mission. All the benefits you need for you and your family * Multiple health plan options * Vision & dental plans for you & dependents * Associate discounts in-store and online * Financial benefits including 401(k), stock purchase plans and more * Education assistance for Associate and dependents Frequently asked questions * On average, how long does it take to fill out an application? On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time. * Can I change my application after submitting? No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button. * How do you protect my personal information? Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart. * What are the recommended Internet Browsers for applying for open roles? * Internet Explorer 8.0+ * Firefox 4.0+ * Safari 4.0+ * Chrome 12+ See All FAQs Wal-Mart Hoboken NJ

Director, Commerce Program Management

John Wiley & Sons, Inc.