Solarwinds is undergoing explosive growth and success with our SAAS offeringswe are seeking a top-level leader to be part of our next wave of growth. The successful candidate will have prior experience managing high volume SAAS environments and will be a key member of the leadership staff responsible for designing, developing, and implementing scalable and highly available hybrid cloud environments. The SRE team is responsible for four main products consisting of; AppOptics, PaperTrail, Loggly, and Pingdom. The specific implementations include 'cloud-native', Hybrid, and Colocation based.
The team consist of 20 geographically distributed (US/EU) engineers that are responsible for design, delivery and management of 7x24 services. This individual will have direct staff responsibilities for the team members and will collaborate with their peers in Engineering, Architecture, Product Mgt, and Customer Support to ensure a high level of operational service delivery, consistency, and efficiency.
Prior experience managing SRE or DevOps teams across multiple products.
Advocate for SRE principals and can lead the transformation of teams in the adoption and best practice implementation.
Primary liaison with product development teams concerning alignment and support of product delivery timelines.
Must have Sr to Expert level technical skills and able to provide mentoring to team members.
Be able to represent SRE and actively participate in the architecture and design of in scope SAAS products.
Develop and implement operational best practices while maintaining agility
Manage relationships with hosting providers and other suppliers
Strong customer orientation.
Excellent interpersonal and organizational skills.
Attention to detail and focus on quality.
Able to balance needs of project work and operational improvements.
Strong communication skills to effectively liaise with both technical and non-technical staff.
Ability to act decisively and works well under pressure.
Must be a collaborative leader and comfortable working in a matrix environment.
Education / Experience
Bachelors or Master's degree in appropriate technical discipline.
5+ year's relevant technical experience, with a minimum of 5 years of staff management experience.
Experience designing and implementing SAAS solutions at scale in cloud/dedicated hybrid environments. Experience with large scale AWS deployments a must.
Scripting and systems-related programming skills (Ruby, Python)
Practical experience with automation tools, preferably; Salt, Terraform
Experience with implementation of SRE/DevOps in a global environment