Director - Charters, Meetings & Incentives

The Gig:

As the Director of Charters, Meetings & Incentives, you'll lead the growth of revenue through Charters, Meetings & Incentives for Virgin Voyages (CMI). Together with the Charters, Meetings & Incentives team you will develop key programs and set the strategy to achieve revenue performance expectations. You will become well versed in the Scaled Agile Framework (SAFe) for development - planning, documenting, and advocating for technical and content-related needs for the CMI program.

You'll be an expert on group business and will contribute to the design of policies, procedures and practices that keep things simple ensuring the experience of all sailors is considered equally. You'll build the most amazing relationships with partners and companies and once we're up and running, you'll deliver amazing sales results. You will help curate an experience for everyone involved with our unique channels that is very Virgin and unlike anything else in the industry.

The ideal candidate is an entrepreneurial self-starter with extensive contacts and a proven track record selling to high-level executives and key decision makers. You can influence and inspire others to achieve great things. You're comfortable challenging industry standards to create something better for our partners, clients, and sailors. Does that sound like you? If so, float on...

This gig is based at VVHQ - our swanky Virgin Voyages Head Office in Plantation, FL where we follow a hybrid work environment. We can't wait to 'sea' you in person during our Collaboration Days, Tuesdays, Wednesdays, and Thursdays, while you enjoy Mondays and Fridays' as remote days.

What You'll Be Up To:

• Lead the definition of Incentive, Meetings and Charter sales & marketing strategies pulling from your experience but thinking outside of industry norms to create something uniquely Virgin

• Make recommendations on the level of customization that we should consider for large onboard programs to support incentives and meetings

• Review and Develop all sales processes and tools for quoting and contracting unique programs

• Suggest shows, activities and events that we should participate in; represent Virgin Voyages and seek face-to-face opportunities with existing and prospective clients and partners

• Qualify and pursue programs that will fit well with a Virgin experience and be able to respectfully decline business that isn't well suited

• Partner with Marketing on the development of industry leading tools, collateral and technology to support our unique channels

• Recommend associations and organizations that may be a fit for Virgin Voyages in these channels; identify new and interesting business development opportunities within them

• Work with Sales Leadership Team to develop channel specific partner education and training materials that clearly outline an "epic sea change"

• Understand key business drivers and be able to solve complex challenges through provocative thinking

• Keep the sales leadership team apprised of the latest trends and opportunities involving full ship charters and incentive programs

• Develop a sales & marketing plan for voyage sales onboard our ships as they come online and oversee all sales & marketing activity of onboard sales managers to insure they are incredibly successful

• Establish and maintain excellent relationships across the business

• Other duties as assigned

SuperPowers Required:

• Bachelor's Degree preferred

• Minimum 7 years in cruise industry sales with specific experience selling large corporate and special event programs

• Minimum 2 years' experience supervising support staff

• In-depth knowledge of the cruise market and sales strategies across a variety of segments; hotel or land based group or special event sales a plus

• Existing, deep bonds with key business partners and companies that offer large travel programs

• A quantitative approach, with experience in KPI and financial report creation

• A proven ability to negotiate with senior level executives

• A proven performance track record of exceptional personal and team sales results

• An ability to think outside of industry norms

• A passion to deliver on results and exceed goals

• Creativity and a desire to change things for the better

• An energy that lights us up

• A sense of unbridled optimism

What Matters to Us:

At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won't be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.

Virgin Voyages is committed to being an Equal Opportunity Employer and encourages applications from qualified, eligible applicants regardless of their sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Our greatest strength comes from our ability to come together as unique individuals -- we seek to always embrace and celebrate our differences, providing an inclusive workplace environment that allows you to be your best self.

Virgin Voyages is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Virgin Voyages via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Virgin Voyages HR/Recruitment will be deemed the sole property of Virgin Voyages. No fee will be paid in the event the candidate is hired by Virgin Voyages as a result of the referral or through other means.